RueLaLa.comStay away from these guys

J
This review was posted by
a verified customer
Verified customer

I just got off the phone with customer service (she was very nice) to find out that the headboard and FRAME that I ordered online meant that the frame was the two legs that hold up the headboard, not a bedframe. YIKES. Since this was a no return item I now have an expensive headboard but no matching frame for it. And btw, it took 4 emails to finally even get attention from them.

Responses

  • Rue La La Concierge Nov 04, 2011
    This comment was posted by
    a verified customer
    Verified customer

    I'm so sorry to hear about your Rue La La experience. I've reached out to you directly via private message to help so we can make this situation right.

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