Rotita — returns policy
I ordered about 6 items over £60 all of which are ridiculously too small and terrible quality. I have been in continuous email string with them about sending it back - this is the latest:
" Customers shall pay for return shipping fee back, and you could go to local post office and ask about shipping fee back to China. I am sure it's not cheap. So could u please consider keeping the item and have a partial refund?"
I want a full refund - why is this so difficult to do. I am afraid I pay for shipping and I still never get any refund.
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