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Rooms To Go

Rooms To Go review: Mandatory delivery!

R
Author of the review
4:11 pm UTC

Beware of mandatory delivery with "every" purchase. After visiting rooms to go in metairie, la, I finally found two small pieces of furniture for which I had been shopping for over two months. After ringing up my purchase, the salesperson itemized the charges, including a mandatory delivery fee of over $50.00, which brought the total purchase amount over my budget. I explained to the salesperson that while I was willing to place the order and wait for its arrival, I preferred to pick up my purchase at the store to eliminate the deliver costs (As well as the time I had to wait at home for delivery, which I was told was not guaranteed on-time). Regretfully, the salesperson lost the sale (And his commission) as I thought the mandatory delivery costs were unjustified since I live only 4.2 miles from this store. Besides, I own a truck and can easily haul these small furniture items. The store does not tell you about this "hidden cost" until you make your purchase... So just be aware!

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