Menu
Write a review
File a complaint
Rocket Mortgage

Rocket Mortgage review: Terrible customer service and terrible accounting

R
Author of the review
8:18 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was told in 2026 that they were going to place a lender insurance (which) they did. Then a month later they said I owned another 8400k for a policy they forgot to tell me from 2024 - 2025. My mortgage has since more then doubled for no fault of my own.

What scam they are pulling deceiving consumers with shady accounting and zero transparency.

Help!

Confidential Information Hidden: This section contains confidential information visible to verified Rocket Mortgage representatives only. If you are affiliated with Rocket Mortgage, please claim your business to access these details.

Update by Rich49
May 04, 2026 8:20 pm UTC

I was told in 2026 that they were going to place a lender insurance (which) they did. Then a month later they said I owned another 8400k for a policy they forgot to tell me from [protected]. My mortgage has since more then doubled for no fault of my own.

What scam they are pulling deceiving consumers with shady accounting and zero transparency.

0 comments

Add a comment