Mortgage loan process
Worst experience buying a home. My file was switched between three mortgage bankers and all gave me completely different stories and rates. Prices changed weekly all the way to closing. The bankers did not know what they were doing and each time my file was moved I had to explain to them what was going on with my file the last I knew. I had to provide them...
Read full complaintRefinancing
Rocket Mortagage wouldn’t refund a $500 fee they requested when they initially contacted me to refinance my mortgage (which was previously refinanced 6 months prior). I asked if I would get charged when the resolution specialist indicated they couldn’t give me a lower interest rate or monthly payment. I would be signing on to a mortgage that would be worse...
Read full complaintMortgage refinance loans
I applied for a refinance from "Rocket Mortgage (Quicken Loans). I was almost done with the loan when a person from"Rocket Mortgage"(Marilyn Lane) contacted me to tell me that"Rocket Mortgage can no longer complete my refinance due to I needed a higher Credit Score, This was after everything, and I mean everything was completed on my loan. Why she didn't find my Credit Score was high enough DURING the refinance process is anyone's guess. I believe 100% that she has truly no idea what she is doing? Will "Rocket Mortgage get rid of her, I HIGHLY doubt it.
Because of what Marilyn Lane did to me, my personal loan officer from"Rocket Mortgage"quit his job with"Rocket Mortgage."
Desired outcome: The only desired outcome is for "Rocket Mortgage" FIRE "Marilyn Lane" immediately, if not sooner.
Racial discrimination complaint in refinance of mortgage loans.
I filed for a refinance over 4 month ago and the company took too long to process loan. I've been in mortgage banking for many years and it never takes 4 months. I believe that the company took too long because I have an obviously Hispanic last name. My complaint is based on the following: 1. Taking too long to process loan. 2. Verification of employment...
Read full complaint and 1 comment
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