| +1 800 748 3243 | 6 1 |
| +1 717 691 6207 | 2 0 |
| Mon | 8:00 AM - 8:00 PM |
| Tue | 8:00 AM - 8:00 PM |
| Wed | 8:00 AM - 8:00 PM |
| Thu | 8:00 AM - 8:00 PM |
| Fri | 8:00 AM - 8:00 PM |
| Sat | 9:30 AM - 6:00 PM |
| Sun | Closed |
Today on June 5th, 2109, between 5pm and 6pm. I had called the pharmacy to check on a medication I needed filled that is my psych meds. I waited 4 and a half minutes for anyone to answer at least to say can ya hold please. I waited about a minute and finally pharmacist had gotten on phone...
Store 10737 8379 Thompson Rd., Cicero NY 13039 I brought my one bag of bottles and cans and the manager refused to take them and suggested I go down the street to the bottle and can Center I was going to buy my milk and other things there but I left and bought it elsewhere. That is busine...
I'm a customer of the above location for many years. Today I experienced unprofessional skill of "shift manager" who refused to tell her name. The transaction # 1163858 was made at 9:46pm on 5/23/19. The cashier # 105775610 didn't have enough change in her draw. The "manager"...
I have a complaint for the rite aid pharmacy east north Hampton st wilkes barre pa. this has been going on for months they know that every week this medication should be on order but every week it s not ordered causing me to go through terrible withdrawals for maybe up to 4 day waiting for...
I wrote to you yesterday about charging twice for Enoxaparin that should have only been charged once. Went to pick it up for the 4th time and they could not find it at first. Then charged me again. Insurance Company said they should not have. It was written for 30 days. Store Prince...
I was called and informed my 2nd shot for the Shingles vaccine was available. I said I would be in on Wednesday. I wasnt informed there was deadline to get the shot that was available. I worked late Wednesday. I went to pharmacy today (Thursday). As I was in sight of the pharmacy...
The Rite Aide parking lot at Wyoming Street, Detroit Michigan is very dirty and strewn with garbage. Garbage is also piled up next to the garbage bin and very visible to customers. This is very unsightly and disgusting. The visual effect prevents me from shopping at the store. The...
it happened today date April 21, 2019 Register #4 / Transaction # 367826 / Cashier # 106065852 / time : 10:34 pm Mr. Joel attitude was so disrespectful he called me such a way it is very much unacceptable please i request the Rite Aid Management check the video footage kindly Than i...
I have a complaint about the Rite Aid store at 10 S. Front Street, Philadelphia, PA 19148. My name is TEresa Reynolds, and I have been going to this Rite Aid for years. For the past six months or so, their supply of items is not what it should be. Specifically, the Rite Aid smoking patche...
I went in and spoke to the store Manager Michelle I about my son and friend stealing wine and meds from her store and ask if we can review camera footage to confirm if he did because Im concerned with my teenage son. She made a very inappropriate and unprofessional comment. She said, that...
Karin/ Rite Aide Pharmacy 3950 Union Road Cheektowaga NY 14225 Corporate Ethics point Office Sad to complain and need to write an incident report. As I discussed with you you are aware that A few weeks ago your site received a script for me for first time trulicity on Tuesday. I came...
I am changing job. I have been very successful my entire career, but its time for a change. You can trust me and the good work I have done. I have worked at Home goods and also our family business. More than just an email stating they will hold my resume for 90 days..they did not tell me...
Rite Aid added a customer survey to the payment screen upon checking out. The questionaire is not only rediculous but annoying. Customers don't want more to read, sign or fill out. We want to pay, sign and go. If a custoer wants to complain about an associate, they will. Also, if I was an...
I was publicly accused of stealing by an employee, and even after I allowed them (the employee brought another worker as back up) to look in my purse, they found nothing because I wasn't stealing & the items I was going to be purchasing were on a chair next to the pharmacy, so I could pick...
I bought a box of hair dye on the rite Aid site because they were the only store that had the color I wanted. I bought it over a week prior to this post. I received an email a couple days later saying that my package had shipped and to expect it on Friday December 14, 2018. I never...
I went into the Rite Aid pharmacy in Sayreville to drop off a prescription and was informed by the pharmacist that she had to call my doctor regarding the dose as it was not in their system, I asked her if I should try another pharmacy and was told no. 3 days later I called them back...
I usually use a pharmacy that is quite a distance from my home but they are always friendly and provide me with the best care and respect. Recently the starter was out on my vehicle and since my medication was due I called to see if I could get it transferred to a Rite Aide where my...
I entered riteaid and I was told I can't enter with my purse. They said take ur wallet out leave ur purse here. This is insulting. Defameing me as person. As others were looking at me like I was a criminal. I was so embarrassed I left. I want file claim against this store in Vallejo ca. 14 St...
Making a complaint about Rite Aid store #04192 address 40-16 national avenue, corona avenue, queens NY. The store manager is absolutely despicable. I believe his name is Jaf. He's completely rude, has no customer skills. I've asked multiple times being in that store for his supervisor...
On October 1, 2018 attempted to purchase eye drops from Rite Aid Store 9482 California City Blvd, California City, CA 93505. (760) 373-5268. Had mentioned that I had misplaced my paper prescription was told that they would fax a paper. On October 5, 2018. was denied the service of Eye...
I always shop here all my family shops here my parents use the pharmacy there but on Thursday Sept 27th around 12pm I went in to buy a gift card and a birthday card the cashier there was super rude ... Worst Customer service ever and I work in retail I know the importance of customer...
My name is James Rhodes I complaining about store 1033 St. Nocholas Ave at w162nd st. After getting a prescription from the ER at Presbyterian Hospital I called to see if my prescription was ready. I was never told they did not have my prescription in stock I was only asked for my health...
Customer service from the weekday evening shift is horrific at this location. They need customer service training immediately. The cashier has an attitude all the time which is shown verbally and nonverbally. They are giving Rite Aid a bad name. I do not plan to visit this location again...
purchased 8 pack my com plaint is they do not last long before the message keeps repeating to replace battery I got so annoyed I stopped using it and removed the hearing aid a full 2 days later message still coming in over the hearing aid my question is to limit message of replacing the...
I want you to know that because of the way I was treated and spoken to by the pharmacist in the Taft .ca rite aid, I will no longer get my medication there. I have complained about the pharmacist before when he told me he wouldn't refill my pain medication unless it came from a pain...
i came directly from my doctor. I am almost 70 yrs old. Doctor chose to defer prescribing an anti-biotic but suggested we first try Coricidin HBP. Was in a line with lots of people and the cashier asks me for birth date, month day and year. And I was not comfortable verbally answering the...
On 08/27/2018 I decided to go to the Rite Aid Store on 9482 California City Blvd California City Ca 93505. I asked store employeenwhere the product of Milk was (Dairy Product) Borden Milk he pointed towards the back and said fridge so I went to the back and only saw a small fridge but no...
Worker was very disrespectful .. Her name is flora she works @ this right aid location around this time of the day .She refuse to put my items in bags & when I ask her to .. Then I ask her for the manager she said who cares go right ahead & call the managers . She doesnt give a damn ...
Hello, Rite Aid has been my choice of pharmacy for many years now. However, one individual person working there has been the cause of quite a few customers that have decided to go elsewhere because of her rudeness. Now, I too am considering the same option rather than dealing with thi...
I accidently paid $228.00 to this Rite Aid account instead of my church Tithing. Thinking that the credit card would recognize the credit and refund my money back I waited until June 26th to contact Rite Aid. I did my research found the posted check, matched the numbers and date with the...
My daughter was returning baby formula that my sister purchased at another Rite Aid. It was the wrong kind. So she needed to exchange for correct one. Although another manager completed the transaction. The Manager Mary felt obligated to voice her opinion. 1) She stated that "throw that...
The pharmacist is at the Rite aid 1101 Atlantic ave. Is one of if not the most unprofessional pharmacist I have ever encountered. The customer service was atrocious. I was talked too as though I was one of his children. I came to pick up a prescription 20 early, I left after I was told it...
The employees in the pharmacy department located on Mule Road, Toms River, NJ are the worst. Every single time my physician calls in my refill, I am always told the script wasn't called in. I am so sick and tired of these people. How does Rite Aid employee such ignorant people. Again, on...
I went into the Riteaid on White Lane and Gosford in Bakersfield California on Sunday the 15th, 2018 at 3:10 p.m. went straight to the Pharmacy, where i always go, to purchase some insulin syringes for my mother who is in a wheel chair and a diabetic. Most of the the time the are very...
So, today was my second time getting into a verbal disagreement with a woman by the name of Toya(sp). I am a very frequent guest to this pharmacy because 1) I love Ms. Renee and her astounding customer service but it's always a quick and easy process when I come...except for these two...
I was in a store at 6654 Fresh Pond Rd Ridgewood, NY 11385 United States and there isn't air conditioner in that store and the candy's are literally melted from how hot it is in there and the employees are suffering aswell as the customers from the heat and I have breathing problems and I...
I went into rite aid and the manager in Falmouth Massachusetts got really mad at me because we had an argument she told me she is the MANAGER, and she said I do not want you in my store ever again and I AM CALLING the police. This is serious because there is only one Rite Aid in the area...
Store #03793 Union nj 6/29/18 I always go to this rite aid location. Once a week or more. Always great service. Today I needed assistance with an item usually found in the aisle (cable cord for cell phone); however, only 1 remained (for my particular type of phone) and the box was damaged. I...
Please see complaint below.
A few months ago I went to pick up a prescription for my allergies. Had Dr. Call both Qvar and Flovent in because I wasn't sure which insurance would cover. Went to pick it up and was told insurance wasn't going to cover either unless I paid $200 for the deductible. I...
I went to a rite aid at 6423 Fort Hamilton Pkwy, Brooklyn, NY 11219 to purchase pads. As I was being helped at the cash register, my boyfriend noticed that I was being charged an extra time for one of my items. He then proceeds to tell the cashier, and at which the cashier told us that she...
