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Rite Aid Customer Service Phone, Email, Contacts

Rite Aid
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4.4 2975 Reviews 478 Complaints
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Rite Aid complaints 478

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D
2:16 am EDT

Rite Aid Checkout cashier repeated incident store #06013 cashier number #[protected]/01/2020 time 1607 hrs

I am local here a little town Newman, california 95360 or should I say bed room community
only 2 store in the center of town Rite aid and Nob hill
I shop at rite for everything we need in short for the last few years my family shop here
And I notice everytime this cashier a middle ages lady check me out shes giving me bad attitude (like she would be greeting other people inline) I feel discriminated insulted treat me like a criminal many times and she would not even bother to ask if I want to put my phone number
The other day set me up cant take it anymore I was paying a transaction I did with western union thru my debt card I have been using same debt card for years at same store at this time she claim the machine was not taking it I did slide 3 times and everytime it beeps I know the sound of accepted transaction she kept on saying not going thru and then shes staring at me like I am an idiot I feel insulted
I was not going to level up with her atitude or what ever education she hold shes not to be in that position, I am not a judge mental person but she doesnt belong to a store like rite aid and serve the public where people go in out and expect to be treated like equal a good paying customer.
Anyway, my profession is also a public servant for decades never treat people or discriminate whatever color religion looks they maybe..
Sincerely,
Danny Morales Mamaril

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K
3:42 pm EDT
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Rite Aid store #02419 510 w. Marion Rd. Mt Geilad Ohio 43338. Phone... [protected]. All this started in September 2020. I moved my perception from rite aid in Lexington Ohio to Mt Geilad Ohio. I was taking care of my mother with cancer. On September I brought her to my home in morrow co. Under Hospice, so I and her had to move are script to Mt Geilad...

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4:31 pm EDT
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The poor pharmacist is not getting to his medication refills because he is spending all his work hours at the drive thru performing covid testing! The cars lined up in the Lone Tree Way store was winding twice around the building and he customers in the store picking up prescriptions or waiting days for them to be filled were getting no help! There wasn't...

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J
11:31 am EDT
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I went to pick my prescriptions yesterday afternoon. My physician called in a prescription for me as well. When I arrived, I inquired about the prescription which my doctor called in. I was told to wait in the sitting area. There were other people waiting in the area, not sitting 6 feet apart. I waited 20 minutes before inquiring about my prescription. I...

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7:34 pm EDT
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The Rite Aid store in Niles Michigan has apparently hired some new people and they are extremely rude. A young female cashier doesn't bother to even say hello to customers, won't call a manager when requested, doesn't say goodbye or have a nice day, won't take coupons. All of which has happened more than once, she's very unfriendly and acts like helping...

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6:15 pm EDT
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I just called this store location, Ridgecrest Calif, at 145pm and a older lady who called herself Marie, answered the phone abruptly and rudely hung up on me. I have been doing business there for quite awhile and Marie sounded a lot like the Susan, whom normally answers the phone for the front end. My reason for calling was that my neighbor told me that the...

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G
12:58 pm EDT

Rite Aid employees not wearing mask

Lake michigan drive store in grand rapids michigan not limiting amount of customers at a time and employees not wearing mask michigan law is to limit because of virus and suggest mask and gloves this is a risk to all and not legal can you please fix this limitng customer amount is against — the law will upo fix this a.s. a. p thank you from at risk customer

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L
6:35 pm EDT
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This person, Susan Tunget Rite Aid Employee Ridgecrest California is all over the internet in Rite Aid Reviews. Since I have lots of free time, because of this virus I decided to look this employee up. This is one thing I found. I will be shopping at Walgreens from now on. Defendant Information: Name: TUNGET, SUSAN Birth Year: 1961 Case Information: Court...

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J
4:44 pm EST

Rite Aid Clerk working in pharmacy

I don't have name of certain clerk that works at Rite Aid in McFarland, California. Every time I go she has a bad attitude and if I ask her something about why my insurance didn't pay more rudely she'll answer, you still have a copayment. Next time I go I'll make sure I get her name. I don't like how she answers to customers. We don't have to be treated like this if it wasn't for customers she wouldn't have a job.

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B
8:10 pm EST
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The women at this store are too elderly to be able to be quick and efficient when helping consumer made me 15 min . Late for work !!! And I said it's a shame they didn't have someone younger to do the running and the woman had a conniption and said that I was putting the other old lady down and started arguing with me in front of customers and making very...

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8:08 pm EST
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Submitted a prescription for Devenlafaxine ( pristiq) on 2/12/2020. I was told it could not be filled until 2/13/2020 because they were out of stock. Had to go out of town for a few days and returned on 2/17/2020 I went to the pharmacy to pick it up. I was told they were still out of stock but they would have it on 2/18/2020 after 3:00 p.m. I went there at...

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1:36 pm EST
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Management and Human Resources Steve Johnson are very rude disrespectful, talk to you like a child. I would for this store, and when I called the union, and asked for help they told me to contact Steve Johnson. So I did, and this nothing was done so I reached out to the District leader, which then they called a meeting. That is when I was talked to like a...

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3:33 pm EST
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Rite Aid oxycodon/acetaminophen (7.5/325) (mallinckrodt) brand requested by my doctor.

Dear Staff, my doctor who is with state pain management has prescribed this medication since 2006 approximately. Rite aid has chosen to disregard the prescription saying that is what I need. I am willing to pay the difference if need be. Initially this medicine was prescribed by
by Cleveland Clinic due to a surgery I had that gave no help with severe pain. I have had 5 other surgeries, 4 car accidents that cause added pain
and have deal with that added pain. I have found good success with the above med. named. I had problems with Rhodes brand which I complained about. Rhodes has improved but I was right in the conversation with doctors to try to reduce taking this medication, when I was changed to Rhodes brand. Now my bodyis trying to adjust to this new medication. You (Rite-Aid corporation )don't know what that does to a person who has had these meds for so long. Please try to find out a persons history before you cut their medication off and force them to take medication that is foreign to the body. Corporate says the medication is too expensive. That can't be your stance. I have been on Rhodes brand for a month so I will have adjust to the Mallinckrodt brand again. Just try to find out about a patient s history. I shouldn't have to go to another drug company to get what I have been using for years. I'm going to be 80 years old, have come through quadruple heart bypass and repair of a valve and suppose to have hernia surgery in March. There will be another change because the hospital may not have the brand I take.
Thank you,
Mrs. Jones

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E
11:51 am EST
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Received an automated call about a prescription called in by a doctor not being in stock. In trying to call Rite Aide location on Germantown Ave, Philadelphia, PA 19144 to speak with pharmacist, I was in an automated message loop after countless attempts to speak with a person. Called the main customer service number. After being on hold for over 20...

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9:00 pm EST
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I have a question but I refuse to give my name as I will be let go. Why is this being allowed? Employee, Susan Tunget, is allowed to work the same shift as her boyfriend, Doug Sperry a shift supervisor, whom she lives with. This is completely unfair as it's all about favoritism. Susan is constantly getting calls, at least 3 or more, here almost everyday...

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5:21 pm EST
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Wow. I have been using the pharmacy for a year now and have never had an issue. They now must have two employees named Marie, as I called yesterday and spoke with Marie at the front counter. I know this is not the same Marie who works in the pharmacy, as this Marie was very rude and short with me. Never had an issue when dealing with the Marie in the...

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L
8:26 pm EST
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I reported about a month ago about the pharmacist being a rude, pompous jerk. Now he was rude tonight to my mom too! She came home very frazzled by the rudeness of your pharmacist. She was doing me a favor to get my medication. I sent in a refill early this morning and your system said it would be ready at 12pm. My mom didn't go until 7:28pm and not only...

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10:38 am EST
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I recently went into a rite aid in Alliance ohio (address 1895 w state street alliance ohio 44641) where 2 of the Store clerks with name tags saying Stasha, & Teresa were at the register bragging about getting intoxicated and doing cocaine the night before then both the store clerks tried to persuade me and 15yr old daughter to go into the restroom by the...

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8:21 pm EST
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Hello, I am submitting a complaint against the pharmacy dept. at the address listed. Because of my insurance policy change I had to begin getting my medicine from Rite Aid. For the last 3 years it has been anything but "good customer service". The employees seem stressed and impatient every single time I go to pick up medicine. I tolerate this. What ha...

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J
1:12 pm EST

Rite Aid pharmacy

Ever since taking over for Rite Aid, service sucks! you sign up for auto refills, they call to state prescriptions are ready, drive there "oh, not ready, can have it ready in 20 minutes"... not once but EVERY single time... and how many times in a six-month period does it take for them to get customer address correct, when you tell them every single time the correct address... terrible, terrible service

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Update by Jaeh
Jan 05, 2020 1:28 pm EST

WALGREEN PHARMACY: CURRY ROAD, Rotterdam, NY

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About Rite Aid

Screenshot Rite Aid
Rite Aid is a retail pharmacy chain offering a variety of products and services to meet the health and wellness needs of its customers. The company operates numerous locations across the United States, providing a convenient and accessible solution for prescriptions, over-the-counter medications, health and beauty aids, personal care items, and more.

At Rite Aid pharmacies, customers can have their prescriptions filled and also receive immunizations, such as flu shots and other vaccines. The pharmacists are available to answer medication-related questions, provide advice, and assist with prescription management through services like automatic refills and medication synchronization.

Beyond pharmaceutical services, Rite Aid stores carry a wide selection of health-related products, including vitamins, supplements, and home healthcare supplies. The stores also feature a variety of general merchandise, ranging from cosmetics and personal care products to household items and snacks.

Rite Aid offers a loyalty program called wellness+ rewards, where customers can earn points on purchases and receive discounts. Additionally, the company provides online shopping options with in-store pickup or home delivery to accommodate the needs of their customers.

The company's website, riteaid.com, serves as a digital platform where customers can manage prescriptions, access pharmacy services, and shop for products. Rite Aid aims to provide a comprehensive retail experience that supports the health and daily needs of its customer base.

Rite Aid Customer Reviews Overview

Rite Aid is a retail pharmacy chain offering a variety of health and wellness solutions. Their services include prescription dispensing, over-the-counter medications, health and beauty aids, personal care items, and photo services. Customers can also access immunizations, walk-in clinics, and pharmacy services online or through their mobile app. Rite Aid operates numerous locations across the United States, providing convenient access to essential healthcare products and services.
How to file a complaint about Rite Aid?

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1. Log in or Create an Account:
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Rite Aid in the 'Complaint Title' section.

4. Detailing the Experience:
- Mention key areas such as transactions with the company, nature of the issue, steps taken to resolve it, personal impact, and the company's response if applicable.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state financial losses and the 'Desired Outcome' field to specify the resolution sought.

7. Review Before Submission:
- Ensure your complaint is clear, accurate, and complete before submitting.

8. Submission Process:
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9. Post-Submission Actions:
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Follow these steps to effectively file a complaint or review about Rite Aid on ComplaintsBoard.com.

Overview of Rite Aid complaint handling

Rite Aid reviews first appeared on Complaints Board on Aug 23, 2006. The latest review New prescription not filled in a timely manner was posted on Mar 15, 2024. The latest complaint never having the rite aid smoking patches - not in stock every time I go (for six months) was resolved on Apr 19, 2019. Rite Aid has an average consumer rating of 2 stars from 2975 reviews. Rite Aid has resolved 59 complaints.
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  1. Rite Aid contacts

  2. Rite Aid phone numbers
    +1 (800) 748-3243
    +1 (800) 748-3243
    Click up if you have successfully reached Rite Aid by calling +1 (800) 748-3243 phone number 0 0 users reported that they have successfully reached Rite Aid by calling +1 (800) 748-3243 phone number Click up if you have UNsuccessfully reached Rite Aid by calling +1 (800) 748-3243 phone number 0 0 users reported that they have UNsuccessfully reached Rite Aid by calling +1 (800) 748-3243 phone number
    General Inquiries
  3. Rite Aid emails
  4. Rite Aid address
    30 Hunter Lane, Camp Hill, Pennsylvania, 17011, United States
  5. Rite Aid social media
Rite Aid Category
Rite Aid is related to the Drug Store category.

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