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Rite Aid

www.riteaid.com

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1.5 7 Reviews 478 Complaints
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Rite Aid Complaints Page 12 of 24

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K
3:42 pm EDT
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Rite Aid store #02419 510 w. Marion Rd. Mt Geilad Ohio 43338. Phone... [protected]. All this started in September 2020. I moved my perception from rite aid in Lexington Ohio to Mt Geilad Ohio. I was taking care of my mother with cancer. On September I brought her to my home in morrow co. Under Hospice, so I and her had to move are script to Mt Geilad...

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S
4:31 pm EDT
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The poor pharmacist is not getting to his medication refills because he is spending all his work hours at the drive thru performing covid testing! The cars lined up in the Lone Tree Way store was winding twice around the building and he customers in the store picking up prescriptions or waiting days for them to be filled were getting no help! There wasn't...

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J
11:31 am EDT
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I went to pick my prescriptions yesterday afternoon. My physician called in a prescription for me as well. When I arrived, I inquired about the prescription which my doctor called in. I was told to wait in the sitting area. There were other people waiting in the area, not sitting 6 feet apart. I waited 20 minutes before inquiring about my prescription. I...

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H
7:34 pm EDT
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The Rite Aid store in Niles Michigan has apparently hired some new people and they are extremely rude. A young female cashier doesn't bother to even say hello to customers, won't call a manager when requested, doesn't say goodbye or have a nice day, won't take coupons. All of which has happened more than once, she's very unfriendly and acts like helping...

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T
6:15 pm EDT
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I just called this store location, Ridgecrest Calif, at 145pm and a older lady who called herself Marie, answered the phone abruptly and rudely hung up on me. I have been doing business there for quite awhile and Marie sounded a lot like the Susan, whom normally answers the phone for the front end. My reason for calling was that my neighbor told me that the...

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G
12:58 pm EDT

Rite Aid employees not wearing mask

Lake michigan drive store in grand rapids michigan not limiting amount of customers at a time and employees not wearing mask michigan law is to limit because of virus and suggest mask and gloves this is a risk to all and not legal can you please fix this limitng customer amount is against — the law will upo fix this a.s. a. p thank you from at risk customer

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L
6:35 pm EDT
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This person, Susan Tunget Rite Aid Employee Ridgecrest California is all over the internet in Rite Aid Reviews. Since I have lots of free time, because of this virus I decided to look this employee up. This is one thing I found. I will be shopping at Walgreens from now on. Defendant Information: Name: TUNGET, SUSAN Birth Year: 1961 Case Information: Court...

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J
4:44 pm EST

Rite Aid Clerk working in pharmacy

I don't have name of certain clerk that works at Rite Aid in McFarland, California. Every time I go she has a bad attitude and if I ask her something about why my insurance didn't pay more rudely she'll answer, you still have a copayment. Next time I go I'll make sure I get her name. I don't like how she answers to customers. We don't have to be treated like this if it wasn't for customers she wouldn't have a job.

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B
8:10 pm EST
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The women at this store are too elderly to be able to be quick and efficient when helping consumer made me 15 min . Late for work !!! And I said it's a shame they didn't have someone younger to do the running and the woman had a conniption and said that I was putting the other old lady down and started arguing with me in front of customers and making very...

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G
8:08 pm EST
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Submitted a prescription for Devenlafaxine ( pristiq) on 2/12/2020. I was told it could not be filled until 2/13/2020 because they were out of stock. Had to go out of town for a few days and returned on 2/17/2020 I went to the pharmacy to pick it up. I was told they were still out of stock but they would have it on 2/18/2020 after 3:00 p.m. I went there at...

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T
1:36 pm EST
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Management and Human Resources Steve Johnson are very rude disrespectful, talk to you like a child. I would for this store, and when I called the union, and asked for help they told me to contact Steve Johnson. So I did, and this nothing was done so I reached out to the District leader, which then they called a meeting. That is when I was talked to like a...

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E
3:33 pm EST
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Rite Aid oxycodon/acetaminophen (7.5/325) (mallinckrodt) brand requested by my doctor.

Dear Staff, my doctor who is with state pain management has prescribed this medication since 2006 approximately. Rite aid has chosen to disregard the prescription saying that is what I need. I am willing to pay the difference if need be. Initially this medicine was prescribed by
by Cleveland Clinic due to a surgery I had that gave no help with severe pain. I have had 5 other surgeries, 4 car accidents that cause added pain
and have deal with that added pain. I have found good success with the above med. named. I had problems with Rhodes brand which I complained about. Rhodes has improved but I was right in the conversation with doctors to try to reduce taking this medication, when I was changed to Rhodes brand. Now my bodyis trying to adjust to this new medication. You (Rite-Aid corporation )don't know what that does to a person who has had these meds for so long. Please try to find out a persons history before you cut their medication off and force them to take medication that is foreign to the body. Corporate says the medication is too expensive. That can't be your stance. I have been on Rhodes brand for a month so I will have adjust to the Mallinckrodt brand again. Just try to find out about a patient s history. I shouldn't have to go to another drug company to get what I have been using for years. I'm going to be 80 years old, have come through quadruple heart bypass and repair of a valve and suppose to have hernia surgery in March. There will be another change because the hospital may not have the brand I take.
Thank you,
Mrs. Jones

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E
11:51 am EST
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Received an automated call about a prescription called in by a doctor not being in stock. In trying to call Rite Aide location on Germantown Ave, Philadelphia, PA 19144 to speak with pharmacist, I was in an automated message loop after countless attempts to speak with a person. Called the main customer service number. After being on hold for over 20...

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F
9:00 pm EST
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I have a question but I refuse to give my name as I will be let go. Why is this being allowed? Employee, Susan Tunget, is allowed to work the same shift as her boyfriend, Doug Sperry a shift supervisor, whom she lives with. This is completely unfair as it's all about favoritism. Susan is constantly getting calls, at least 3 or more, here almost everyday...

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T
5:21 pm EST
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Wow. I have been using the pharmacy for a year now and have never had an issue. They now must have two employees named Marie, as I called yesterday and spoke with Marie at the front counter. I know this is not the same Marie who works in the pharmacy, as this Marie was very rude and short with me. Never had an issue when dealing with the Marie in the...

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L
8:26 pm EST
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I reported about a month ago about the pharmacist being a rude, pompous jerk. Now he was rude tonight to my mom too! She came home very frazzled by the rudeness of your pharmacist. She was doing me a favor to get my medication. I sent in a refill early this morning and your system said it would be ready at 12pm. My mom didn't go until 7:28pm and not only...

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P
10:38 am EST
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I recently went into a rite aid in Alliance ohio (address 1895 w state street alliance ohio 44641) where 2 of the Store clerks with name tags saying Stasha, & Teresa were at the register bragging about getting intoxicated and doing cocaine the night before then both the store clerks tried to persuade me and 15yr old daughter to go into the restroom by the...

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V
8:21 pm EST
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Hello, I am submitting a complaint against the pharmacy dept. at the address listed. Because of my insurance policy change I had to begin getting my medicine from Rite Aid. For the last 3 years it has been anything but "good customer service". The employees seem stressed and impatient every single time I go to pick up medicine. I tolerate this. What ha...

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J
1:12 pm EST

Rite Aid pharmacy

Ever since taking over for Rite Aid, service sucks! you sign up for auto refills, they call to state prescriptions are ready, drive there "oh, not ready, can have it ready in 20 minutes"... not once but EVERY single time... and how many times in a six-month period does it take for them to get customer address correct, when you tell them every single time the correct address... terrible, terrible service

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Update by Jaeh
Jan 05, 2020 1:28 pm EST

WALGREEN PHARMACY: CURRY ROAD, Rotterdam, NY

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C
7:58 pm EST
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On January 4, 2020 at 4:20pm I went to the Downingtown pa. Store on Wallace Ave to talk to an employee about the above product I believed I was overcharged for, I was directed to the store asst or manager, her name was Fran, I produced my sales receipt and explained to her about my overcharge and the correct price that was posted, a difference of maybe...

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