RHB Bank — 24 hours customers service
My insurance may lapse due to my RHB credit card unable to do monthly auto premium deduction without any reason, I tried to call RHB credit card 24 hours customers service centre 03-[protected] for help but I call from morning until night for almost 3 days, it was not answered.
I'm also leave my phone number for several times for the answer machine, still nobody call back.
I also email my problem, my personal and my card details for customer.[protected]@rhbgroup.com for few emails but I already waiting for 4 days still no feedback.
Just wondering how if I lost my credit card in oversea and How can I stop the thieves for using my card?
I got no choice but I have to take the risk to go RHB Bank Main branch Jalan Tun Razak personally on this COVID-19 pandemic season.
This is the most bad experience ever had in my whole life, so I had decided to terminate my credit card and all my bank account from RHB because they are unable to provide good facilities and services for all the consumers, unable to delivered what consumers needed, They (Service Provider) may gave more excuses due to pandemic moments, they also made more difficulties and problems for consumers.
Please do double check your insurance auto premium deduction if you are using RHB credit card, please do not wait until things is happen then only you realised your insurance has passed due.
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