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CB Vehicle Rental and Leasing RentalCars.com
RentalCars.com

RentalCars.com review: Avoid at all costs.

R
Author of the review
4:48 pm EDT
Verified customer This review was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I booked a car through booking.com that was through National. Turns out the car was actually rented through a third party 'rentalcars.com'. My plans changed and I dropped a 44 day rental off on day 11. They claim there is a no refund policy. However, the policy is unusual and was not listed on the voucher. They claim there is nothing that can be done. I even asked if I could get the car back since I was paying for it and that was not allowed either. They are taking thousands of dollars from me and they claim I cannot get it back. Let this message be a warning to others not NOT use rentalcars.com or booking.com. This cannot be the right way to treat people.

Recommendation: Go straight to rental companies and NOT through rentalcars or booking.com

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More RentalCars.com reviews & complaints

RentalCars.com - never ever rentalcars.com 16
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RentalCars.com - no refund 11
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View all RentalCars.com reviews and complaints

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  3. RentalCars.com emails
  4. RentalCars.com address
    Floors 9-12, Sunlight House, Quay Street, Manchester, M33JZ, United Kingdom
  5. RentalCars.com social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2025
  7. View all RentalCars.com contacts
RentalCars.com Category
RentalCars.com is ranked 5 among 110 companies in the Vehicle Rental and Leasing category
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