Rent-A-Center review: washer n dryer set

I rented a washer n dryer set which was great. Then I changed jobs which interfered with making my payment a day or so late. I would call ahead of ti m. H e expressing this and asked if there was a drop box. I worked 12hr day shifts so it was hard. Anyhow because I was a couple of days late she said they were picking up the set. I told her I had all the money from the beginning topay as well, she didn't care. So I waited all day for them to poo uck it up they never came. And he before they closed they called me I couldn't answer because I had to leave for my job 1hr meeting. They never said as time they were coming either. So because I didn't answer they called my mom way in california about not reaching me when they called. Smdh annoying! I waited all say for them though. It's sad they put your personal business out there. I'm done with rent a centers period! There always rude and ne er work with you.