The complaint has been investigated and
resolved to the customer's satisfactionResolved Rent A Center — horrible!
resolved to the customer's satisfaction
So my husband and i went to rent a center, only because we had bought my fathers house and had it fully furnished with our furniture, and rented it out and the women who was living there we were evicting, so she stole all of our furniture, but thats another story, so anyway we go to rent a center, get our household items and think that everything is fine, we go in every saturday to make the payment, then saturdays were not working for us so we pay the extra to switch it to Mondays, well we were 3 days late on te payment rent a center had called us on all 3 phones 8 times on each, we are at work it is not neccesarry to call anyone that much, so then we atart getting calls from the people that are are refferences, there calling them now, again and again and again, so we let them know that we would not be available to come down there till the weekend as we had to leave the state for an emergency, as we left our children at home with a babysitter, GUESS WHO SHOWS UP ... RENT A CENTER. Funny after we told them that we were not avail any way the baby sitter answers the door and they say that they nbeed to come in the house right now to remove our items, she said what no you are not, he then proceeds to try to push her out of the way and enter our home, WHAT???????? she says that we are not home and they are not allowed to come in, the rent a center employee then starts peeking in the windows and asking who was sitting on the couch and questioning the baby sitter, so she calls me and i tell her to shut and lock the door and call the police, i call rent a center and tell them that they are doing illegal things and they are no longer allowed to come to my house they said thats fine we will just take this to court you have 2 options were coming now to pick up the stuff or we will see you in court i said fine take me to court, so in the mean time the police go to my house to the frightened baby sitter and say that what they are doing is very illegal and let them know that, i call rent a center again and want to give them my credit card number and he said no we will not except anymore payments from you, i just hung up, then the next day they are banging on my door again and calliong again with a proposal to solve the problem, since then they call every day 18 times a day and stop by all the time i refuse to talk to them and to open the door sometimes it is me and just 2 small children at home and i am afraid that they are just going to enter, every time that they come they see if the door is unlocked and one time they even went to the back door, im am afraid as my husband works noghts and the scarier thing is is that they park down the street so you dont know that they are there. WTF??????? so 3 days ago we got served with a small claims action against us, now since being served why the hell are they calling 29 times a day and stopping by. I am going to let the judge know that this is pure and total harrassment, we have now made 3 reports with the police. Is this ok, or has this happened to you???? Please let me know...
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