Menu
Write a review
File a complaint
Rent-A-Center

Rent-A-Center review: Employee/Justin

K
Author of the review
1:31 pm UTC

Good afternoon,

I'm writing to complain about an employee by the name of Justin at the Dothan, Al Rent A Center. He does not deserve to be part of the Rent A Center team. He doesn't follow protocol when calling customers about their bill. He called my job without calling my cellphone first. He was rude as hell and very disrespectful. Now, I see my bill was paid with my debit card without my permission. I have not enrolled in autopay yet so there was no way he had the authorization to use my debit card. I have been a Rent A Center customer for a very long time. No one calls your phone, whether job or cellphone, and talk to people like he talked to me.

0 comments
Add a comment

More Rent-A-Center reviews & complaints

Rent-A-Center - horrible! 46
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Rent-A-Center - fraud and scam 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Rent-A-Center - the insurance policy needs to be changed 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Rent-A-Center - awful experience 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Rent-A-Center reviews and complaints
  1. Rent-A-Center Contacts

  2. Rent-A-Center phone numbers
    Click up if you have successfully reached Rent-A-Center by calling +1 (800) 422-8186 phone number 0 0 users reported that they have successfully reached Rent-A-Center by calling +1 (800) 422-8186 phone number Click down if you have unsuccessfully reached Rent-A-Center by calling +1 (800) 422-8186 phone number 0 0 users reported that they have UNsuccessfully reached Rent-A-Center by calling +1 (800) 422-8186 phone number
    Customer Service
    Click up if you have successfully reached Rent-A-Center by calling +1 (800) 665-5510 phone number 0 0 users reported that they have successfully reached Rent-A-Center by calling +1 (800) 665-5510 phone number Click down if you have unsuccessfully reached Rent-A-Center by calling +1 (800) 665-5510 phone number 0 0 users reported that they have UNsuccessfully reached Rent-A-Center by calling +1 (800) 665-5510 phone number
    Product Information Or Pricing
  3. Rent-A-Center emails
  4. Rent-A-Center address
    5501 Headquarters Drive, Plano, Texas, 75024, United States
  5. Rent-A-Center social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 25, 2026
  7. View all Rent-A-Center contacts
Rent-A-Center Category
Rent-A-Center is ranked 16 among 291 companies in the Furniture Stores category