Regus Lake Success/Manhasset staff and management including the "state management" all mishandled my account such that my number/business lifeline is dropped yet they continue to charge my card. I have only received rude and discourteous treatment including them hanging up on me! This company is disgusting. IVe been told both from accounting and local management a "ticket" was submitted. So far unresolved. A manager on Friday told me "she doesnt know if the number was reassigned". I told her it hangs up so it is. She wouldn't even call it herself from an outside line to confirm!
Claimed loss: at least one month service fee along with unknown loss due to clients' perception
Desired outcome: A call from someone in the corporate office above NY management, IMMEDIATE REACTIVATION OF MY NUMBER, reimbursement for one month, options for a free call forwarding to a different number should the local Regus team want me out
Confidential Information Hidden: This section contains confidential information visible to verified Regus representatives only. If you are affiliated with Regus, please claim your business to access these details.