The complaint has been investigated and
resolved to the customer's satisfactionResolved Regions Bank — account closure for no reason
resolved to the customer's satisfaction
I opened an account with Regions in December of 2005. I have only been in the negative twice in 2006. On September 21, 2009 I was sent a certified letter from the original Regions institution my account was created informing me that my account would be closed in ten days. I have until October 1, 2009 to contact all of my bill collectors that debit my account Monthly of the changes, as well as my job, which mandates direct deposit for my checks. I went into a branch, after being instructed to do so when the representative from my original bank could not explain, to see what could be the issue. Thinking it was a mistake seeing my account has not been in the negative, I was told that Regions Security had issued the closure of my account and that no explaination was given, or that matter needed under the deposit agreement...They can close an account for no reason or just because "something they did not like" occured in my account to make them want to close it. The representaive herself said it was ridiculous and that she has had another person years ago come in about the same issue. She was great and referred me to another bank. She is so sorry that the institution is losing such a good customer. It is ridiculous!