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CB Banks Regions Financial 1900 5th Ave N, Birmingham, AL, 35203, US
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Regions Financial
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Regions Financial company logo

Regions Financial

1900 5th Ave N, Birmingham, AL, 35203, US
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10:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Regions Financial - Underwriter unsubstantiated higher rate due to unproven lien/identity theft

In August 2020, I started a HELOC loan with regions and received a APR of 3.85% for $40, 000 and today the offered me an interest rate of 10.75% for $43,000 for no reason. It just jump to the higher rate. My credit does not merit this increase and there are no additional negative activities on my credit reports from August 2020 to December 2020.

History, first my APR for this loan was 3.85% then 5.87% and now 10.75% all within a 4 month timeframe, I'm just trying to get a better understanding of what is justifying the jump in the APR. I've paid off or down credit cards and my FICO score is better than it was when I started the application process.

For me to keep getting lenders to run my credit report will cause more hits to my credit report. On their website, it states for a limited time, people can get a 0.99% introductory annual percentage rate (APR) for six months. Also, regions has their current rates ranging from 3.75% to 10.75% APR; why have my rate been placed on the higher spectrum?

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7:12 pm EDT

Regions Financial - Regions closed account

https://www.complaintsboard.com/new_complaint/

Regions Bank
Regions Financial Corporation
1900 Fifth Ave
Birmingham, Alabama 35203
7-29-2019
5:25 PM.

The Regions bank fraud department closed my account after only a month in getting that new bank. I was told
that it was closed due to a bill pay to Navy Federal Credit Union. Notice of this was emailed to me on 7-23-19,
but I did not find it until 7-23-19 @ 4:20 PM, and as instructed, I called and notified them of the fact that I did
not authorize such a transaction. I had nothing to do with that Credit Union The amount attempted was over
$9, 000. Today I was informed that they did not credit my call but I have yet the record I did make that call. The
branch mgr of my branch told me that the fraud department apologized for my call not being properly docu-
mented, but closed my account anyway Last month I also was informed and sent a copy of a check sent to me
but getting sent to the wrong Regions bank and it was determined to also be a fraud, but today the mgr found no
record of it. But I still have the copy given me at the bank at the time. What I have noticed is that the fraud
department of Regions bank has no properly trained investigators who actually investigate anything for actual
frauds. All they know to do is from the 'brainwashing' in society that just classes anything as a fraud or scam.
All are very highly unqualified to work in that field for anyone, let alone a financial institution. What should
have been done is to check it thoroughly with the Navy Federal Credit Union, and find who was the intended
recipient of the requestor and where they were located. Much of this can be easily found in the raw headers of
the email or other online filing and then proper legal action can be taken by the intended victim and/ or the
bank, but such information is never provided to the victim. All should be provided immediately to the victim.
All bank records that are handled by the fraud department should be a permanent record in that department. Any
email or file of such an action must be maintained as a chain of evidence. regions bank does nothing of this.
They just blindly adhere to the brainwashing without any actual knowledge, training or experience in any type
of investigating anything.

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12:00 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Regions Financial - scam and abuse!

When my great-aunt died in 2003, it was discovered that her care-taker had withdrawn over $250,000 from her Regions Bank account over a 4 year period, leaving her on the brink of bankruptcy and public assistance. The funds were spent on things like Harley Davidsons, video games, acne medication, high school tutoring, fashion clothing, care taker's credit cards, care taker's utilities, etc. The checks were forged.

Regions Bank's fraud detection system flagged the activity repeatedly. Regions Bank officers testified under oath that they discussed the situation on multiple occasions and consciously chose to do nothing: like contact its attorneys or call any goverment officials. Regions Bank had several conflicts of interest. 1) It profited from collecting ongoing NSF fees and CD early withdrawal penalties - amounting to over $10,000 (and exceeding $1000 in one given month). 2) The care-taker was a client of Regions Bank, so the bank didn't want to alienate this individual or any local relatives.

Regions Bank never once apologized and never once offered to refund the funds that it allowed to leave my aunt's account fraudulently. In fact, it allowed its lawyers to taunt my family by making minuscule offers for settlement. Overall, Regions Bank has shown its total disdain for its consumers, especially its vulnerable, elderly consumers.

The estate's legal suit went to the Alabama Supreme Court twice. But Regions Bank headquarters in Birmingham Alabama and has strong political presence. Regions Bank hired one of Birmingham's largest legal firms to protect itself and its mode of operation. All of the documentation from this legal suit are available to the public. Consumers can decide for themselves if Regions Bank behaved properly.

Alabama voters also need to know that the governor and senators of Alabama were contacted about this case and not a single one has offered any kind of restitution or change in the law to date.

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Kingcloser
Phoenix, US
Mar 05, 2012 8:33 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Regions Bank needs to be pressured with Imminent (BK) Threats or Mediation Law and Procedures.
They are basically a giant collection agency. They purchase the distressed mortgage at Extreme Discounts from various key players in the sub-prime arena. They collect aggressively on this paper. They do not play by the rules and need to be pressed hard.

We have completed successful loan restructuring cases with Regions Bank. They are all long run and brutal battles.

Feel free to visit our website for further details on avoiding a Pending Sale Date.
www.freshstart-mortgagesolutions.com or www.freshstart-legalnetwork.com
You may also call 1.877.297.7011

Good Luck Homeowners.

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Guliane
US
Nov 10, 2010 12:52 pm EST

I paid off a truck loan in cash on 10-14-2009. I have been waiting for the title because I sold the truck and the gentleman who bought it wanted to register it to get it on the road to make his money. I called Regions and asked where it was they told me that the payment that was paid on 10-14-09 was not processed until 10-23-09 and that now I have to wait 9 days after that to get the title. According to the DMV it is a paper title and that I should not have to wait that long for it. I then called Regions back and they again told me that it takes them this long to process anything. So I pay in cash and have to wait 30 days for a release and a title. I go to DMV on 11-2-09 to try to help this man register it, DMV tells me that there is still a lien after 15 days. I go to the bank they assure me that Rita got an email telling her that the title has been released and so has the lien. I ask her to sign a satisfaction of lien from DMV and they tell her she cannot do that. Then they tell her to tell me they will overnight it on 11-2-09 and I will receive it on 11-3-09. Well once again they llied and I still do not have the title. Why is it a bank can go about lying and not trying to help the consumer? I have the worst runaround from this bank in my 54yrs of selling anything. I will never do business with this bank and if there is anyone else out there doing business with them they need to be made aware of this situation. This bank has caused me more stress than having 15 kids can. They sent me a copy of the title on 10-31-09 why in the world could they not send me an original? I PAID CASH!

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1988loly
Pembroke Pines, US
Oct 05, 2011 5:21 pm EDT

I am so overwhelmingly upset and disgusted due to the fact that I have been charged with 250.00 in NSF because I missed the time line to make a deposite. I could not get the money earlier but I tried God knows I did not acted irresponsible. That has to STOP! not only for me but for everyone having money issues right now surviving one way or another. I see it as stolen money, money that I do not have but the worst thing is that is stolen from an organization that I am trusting to protect the little I have. I need my money back! you are only making my sitution harder to handle and everyones too.

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JUST QUIT YOUR STEALING STUPID FOOL
CHICKEN, US
May 30, 2012 12:11 pm EDT

I seen two officles busting dukes were you could see them at regions bank and jacking jacking off please make them stop

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Disgusted Banker
Columbia, US
Dec 04, 2012 7:51 am EST

I have banked for years with Regions back when it was Union Planters and before that Magna. In 2010 I had two checks get lost and I went to the Branch at Main Street in Columbia Illinois and spoke with the Branch Manager. I ask him to have (stop payments) on the two checks - he said it will cost you $36 X 2 or $72 and I said look I have been with Regions for over 20 years and never ask them for anything - I said can you waive the fee - he said no - I said can you call your HQ in Birmingham and he said to me - let me have your phone number and I'll call you with what they say. I know that the little jerk just waited about a half and hour and called me and said no they would not do it. He said - easy to fix though - just open a new account number an close the old one. He said also that they could handle Social Security for me to - but I knew that was also a lie. Ever since then I have multiples of problems - and I'm considering changing banks altogether - Regions is all about big money depositors and to heck with the little guys the poor and elderly.

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regions bank is going down
Tuscaloosa, US
Sep 02, 2012 7:21 am EDT

Company's get off walfare or go away

R
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regions bank is going down
Tuscaloosa, US
Sep 02, 2012 7:19 am EDT

get off walfar (company's) or go away

R
R
regions bank is going down
Tuscaloosa, US
Sep 02, 2012 7:15 am EDT

Get off welfar company's or go away

R
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regions bank is going down
Tuscaloosa, US
Sep 02, 2012 7:11 am EDT

Tell them man tell them

R
R
regions bank is going down
Tuscaloosa, US
Sep 02, 2012 7:07 am EDT

Told you I'm right fools

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