Product trashed my iTunes Library and cost me thousands of $s
I purchased RegCure and Privacy Controls on 4/13. I ran both products and it erased my iTunes library, games and videos. I have lost thousands of dollars worth of downloads.
I was able to partially recover iTunes files but not all. I didn't realize at the time that the Paretologic programs were doing the erasures so I allowed RegClean to run again...again wiping out my iTunes library.
I am so amazed that a product that has such high marks does this kind of damage.
I am also getting the runaround from the company. I called the [protected] number and they said because I purchased my product through SAFECART they could not help me. They told me to call SAFECART. I called SAFECART and they said I had to go to their tool type in my info and it would tell me how to obtain support. I did that and it pointed me back to Paretologic. I called the phone number listed, [protected]. That number said they werent available even thought it was during their working hours. I was finally able to get through on that line. They have now said they will refund to me but I didn't get a good feeling. I'll post back if the refund comes through.
The complaint has been investigated and resolved to the customer’s satisfaction.
made my pc crash, does not work
i ordered it on line for 29.95 and 9.95 and downloaded it in my computer and it was suppose to fix errors on my pc but it crashed my computer.i have been trying to get my refund back and can, t get no body to give me any answers.they cost me a lot of money and time and they are a fraud. my e-mail address is [protected]@aol.com and my order ID# was ptlc-u290309-01 rfd and i ordered this on 3/28/09 and it was 100% money back grautee offer.
The complaint has been investigated and resolved to the customer’s satisfaction.
I'd like to obtain a refund of my product purchased.. I payed it just yesterday with paypal.
I installed Paretologic to clean up my PC of unwanted junk files. When I clicked on clean it went to my external hard drive and erased my music collection. It completely wiped out approximately 15, 000 songs and albums that took me years to compile. Some songs on that hard drive were hard to find and were very rare.
Additionally, my computer no longer reads my external hard drive as added hardware. Buying and using this product could cost you more than you are willing to spend. At $.99 a song to download off the Internet this was an expensive mistake.
I would also add that this company is next to impossible to contact by phone.
License key #2E803-42820-A1012-0D04F .
Program will not fix errors.
I can`t get Paretlogic Complaint to submitt my Comment text.
I am not sure.
I need your help!
Stay away from RegCure and any other program by this very shady and fraudulent company. Paretologic is only out to get your money with very back and misleading products. Everyone should report this Paretologic to all the authorities.
Did not fix problem with computer
I went on to find a program to help with the Sonic activation module, and this was one of the programs that popped up, so I downloaded it. To be able to get it to work, I had to purchase it, only to discover, that it did not improve my computer performance and it increased the problem with the Sonic activation module. I cannot see where I can use thi...
Read full review of ParetoLogic
Replied
Fraud and lies
Don't ever buy software if there is no phone number to call in the event of a problem. Nowhere on the website of ParetoLogic is there a phone number to call, and they don't even list their physical address on their website.
I sent them an email asking for help because their DriverCure software wouldn't download, even though I paid $49.50 for it. THEY NEVER RESPONDED TO MY EMAILS. 10 days later, I put in a request with my credit card company to challenge the transaction. We'll see what happens.
They have no problem completing sales, but this company is a TOTAL ZERO in terms of product support and customer service. Do not do business with them, period.
I think they have some arrangement with Microsoft because Microsoft kept sending me pop-up's advising me to contact this company for a 'Driver Cure'. Evidently I picked up some some of computer virus affecting my driver, even though I had TWO active anti-virus software on my computer.
The complaint has been investigated and resolved to the customer's satisfaction.
Have you contacted ParetoLogic support for assistance with these issues?
http://techsupport.paretologic.com/plsupport/consumer/question.asp
ParetoLogic support is able to provide full or partial refunds of any ParetoLogic purchase made within 30 days. If you'd like to use the form linked above, our support team can provide more details.
With regards to the additional purchases, please note that these are listed on the original purchase page as options that can be selected or removed. The additional $9.97 was for a bundle purchase, including multiple software. Our hands-free automatic renewal service was offered on the same page. Because both options were selected, they were added to your cart price.
In the weeks leading up to your automatic renewal, you also should have received several confirmations of this via email. These emails also included a link to automatically cancel the renewal service.
We do apologize for any misunderstanding. Again, our support team will be able to provide more information and assistance.
Thank you!
Our support team would be pleased to provide assistance with your license key, or a refund if that is your preference.
You can contact our support team here: http://techsupport.paretologic.com/plsupport/consumer/search.asp
Thank you,
Kai
ParetoLogic
I have a problem now and I need to snap shot everything I do for them to see it WTF! ..I never heard of this with this Co. before. The last problem I had I call them, YES! I called them, not now! now "I" have to work on the problem for days and snap shot it to death ...they lost me ! for over 3 years now I am gone
About 2010 I had no protection on my computer and I got hacked. I looked online and found Parologic mainly because they had a good price. I signed up and paid online. I was expecting them to e-mail me the code. instead I received a phone call and the guy seemed very nice and wanted access to my computer and stupid me I gave it to him. You can see all the files he is going through and fast. Took about 5 min and everything was fixed and he did give me my code number. But he told me that he could do a better customized scan for $450. I told him I had trouble come up with the 49.50. He tried to get a lower amount. And finally gave up. Now I had access to everything on my Puter but things ran differently. Sometimes software seemed to run by its self. Before renewing I contacted the company and told them about the first guy that represented there company did. They denied that could ever have happened. I told them to look up who was my first contact. They would never respond to me again. I had to do a complete reboot to get rid of the program. I now use a very well known program that may cost 2X as much but I am not going to be ripped off. I DO NOT RECOMMEND This company to anyone!
Hello Leo,
I'm sorry to hear of your dissatisfaction and that we were unable to further assist you. Your request for a refund was processed on March 14, 2017 and would've been issued to you in full within 15 business days.
An email confirming this has been sent to you via our Contact Center as well for your records. If you require any further assistance, please do not hesitate to contact us by simply replying to that email and we will be happy to help.
Kindly,
Jessica Jefferson
Operations Manager, Customer Support
DON'T GO THERE...They are exactly what they say they are Health advisor.They tell you what is wrong with your PC and if you want it fixed ...you pay through the nose...Its a scam
NO I WANT A COMPLETE REFUND FROM PARETOLOGIC AS I WIIL NOT HAVE SmartARP Files AND SPOOF FILES WHICH ARE KNOWN TO HAVE SPYWARE IN THEM AND AND SmartARP ARE ITRUSION FILES. FUTHERMORE SPOOF FILES CAN GO ANYWHERE IN MY COMPUTER AND FIND ANY INFORMATION I HAVE IN MY COMPUTER SUCH AS CC #S ACCOUNT NUMBERS ON COMPANIES ETC. SO PLEASE REFUND MY MONEY. YOUR COOPERATION IS EXPECTED AND APPRECIATED.LEO FREEMAN
Hello Leo,
We're sorry to hear about the issues you've been experiencing and would be more than happy to work with you to address the issues you've been having. You should expect to hear from you technical specialist within the next 15min or so.
ParetoLogic is a member in good standing with the Better Business Bureau and we can assure that we do not engage in questionable business practices involving the transmission of adware or other malicious threats.
Our team is dedicated to assisting our customers to the best of our abilities; we look forward to working with you.
Kind regards,
Jessica Jefferson
Operations Manager, Customer Support
nouf miss Jefferson I have run an excellent virus protector and it has found SmartArp Intrusion file on your software which is a virus and numerous spoof files which can enter any programs on my computer and get any information in them. Please refund my money you have charge me as all Paretologic and any files associated with it have been removed from my computer. I expect a refund from Paretologic and will go to higher attempts to get my refund if you do not
I HAD REG CURE AND PARELOGIC ON MY COMPUTER. I RAN MY VIRUS PROTECTION ON REG CURE AND IT FOUND NUMEROUS SPARR FILES IN THE SOFTWARE WHICH CONTAIN SPOOF FILES AND THEY CANGET INTO YOUR COMPUTER AND GETANYTHING THEYWANT FROM YOUR COMPUTER SUCH CC#S HOME ADDRESS ANYTHING AND USE THEM. BEFORE I INSTALLED THE PARELOGIC PRO I RAN MY VIRUS PROTECTION ON IT AND A VIRUS IS ACTUALLY CONTAINED IN THE SOFTWARE AND NUMEROUS FILES WERE BLOCKED TO KEEP IT FROM INSTALLING PROBALLY BECAUSE IT CONTAINS SPARR FILES ETCPLEASE DONOT USE ETHIER ONE OF THESE SOFTWARES AS THEY CONTAIN SPYWARE AND ONE CONTAINS A VIRUS.LEO C FREEMAN-leocfreeman@gmail.com
I HAD REG CURE AND PARELOGIC PRO ON MY COMPUTER. I RAN MY PANDA VIRUS PROTECTION AND IT FOUND THAT BOTH SOFWARES HAVE INTRUSION FILES THAT MES WITH MY WINDOWS SYSTEM FILE AND BOTH HAVE SAR FILES WHICH ARE SPOOF FILES THAT WILL ALLOW THEM TO GET ALL YOUR PERSNAL INFORMATION CCS HOME ADDRESS YOUNAME IT AND THE SPOOF FILES ARE VERY DIFFICULT TO REMOVE PARELOGIC INSTALLATION FILE FROM THEM HAS A VIRUS IN IT1DON'T USE THE PARELOGIC OR RECURE SOFTWARE DELETE IT FROMYOUR COMPUTER!/LEO C FREEMAN-leocfreeman@gmail, com
I bought Regcure off ParetLogic when my computer crashed thinking that it would fix my problems but it did not. So I Emailed them and they said that I had to set my computer back to factory default to fix the problem.When I spoke to the technician he more than less said that Regcure wouldn't fix my problems and I would have to do that anyway but as I am new to computers I didn't realise that I already had Uniblue Registry Booster which is almost identical.So I have taken Regcure off my laptop as it doesn't work with other programs that I purchased earlier this year, I didn't get A response from my Email I sent and all I want is A refund. My SafeCart Receipt ID is : PTLC-U120810-88BXH . Thank you if you can help me out.
No file chosen as I have not got it on my PC no longer.
I was told by two friends, who are Computer Geeks, not to fall for any Company trying to sell you a program to fix your PC or increase your speed. First of all, Microsoft started adding features in Windows-7 and on, to help your PC combat some of those problems. Secondly, there are "free" Registry Cleaners out there, that also will help your PC to run smoothly. C-Cleanser.com & Auslogics.com works really great...and they're FREE. BITDEFENDER has a free Anti-Virus program, that works better than some of those you pay for. And ALWAYS download a Malwarebytes program. It doesn't interfere with your Anit-Virus software. They also have a free one. Two other important things to do, is to delete your browsing history once about every 2 weeks...it does wonders. Finally, use the "Disk Clean-Up" tool that Microsoft gives you. Do it once or twice a month.
almost ruined my pc
I purchased this software online for 29.95. I kept getting a ERROR 43 on my computer and it was related to my graphics card. RegCure promised to not only fix this error, but completely overhaul my entire computer and it would run at lightning fast speed. That was a big, fat lie. After purchasing the software and using it, my computer kept freezing up and I would have to improperly shut it down, it did not fix error 43, my computer ran so slow that I wasn't even sure it was responding at first, AND I could not access the internet...also my antivirus was seriously messed up. It is an unusable product in my opinion and anyone who buys it is really taking their chances. I paid through Paypal and have opened up a dispute. I plan on getting my money back. Regcure almost ruined my pc. Luckily, my brother is a computer geek and was able to get it to work again...and get rid of that blasted software. I would NEVER recommend this product to anyone. Absolutely horrible! I hope I get my money back. 29.95 is a lot of money for something unusable.
The complaint has been investigated and resolved to the customer’s satisfaction.
Regcure BRICKED my computer, it won't even get into the start screen now... I dunno what to do :'(
you're luckier than u think
Can't Remove from Programs
I got suckered into buying Reg/Cure and ParetoLogic Privacy Controls after using the "free" download. Now I cannot get ParetoLogic out of my Programs. I have emailed them and now they have asked me to use Print Scr to send them exactly what I detailed for them in the first place. I reinstalled it thinking that maybe it didn't install properly in the first place. Now it is in my Programs twice and I can't get either of them out. Reg/Cure and ParetoLogic slow the computer down and are a waste of $'s. Try Glary Utilities. It's free and it works.
The complaint has been investigated and resolved to the customer’s satisfaction.
I tried the free trial of RegCure. Now I can't get it off my computer. Worse, my Kapersky says it is infected withviruses: Heur, Trojan, Script, and Iframer. Any ideas?
RegCure is a scam. I had similiar problems. An uninstaller such as Advanced Uninstaller Pro (download free trial) will remove the program and remove any leftover files and registry entries. If one of the listings for RegCure still remains and seemingly can't be removed, use Windows Installer CleanUp (a tool from microsoft) as last resort. This tool will resolve the issue of the program still showing up in programs list even though it's supposedly been uninstalled.
This is how you can get your refund
Like most of the other posters to these forums, I also downloaded and used RegCure to solve a problem that a Google hit purported it could fix but did not (Error 104 invalid class string). Like many others, I also left the already ticked checkbox for privacy controls checked because the screen suggested I could confirm my choices on the following screen, but clicking 'next' immediately charged the entire $39.90 to my PayPal account. The misleading sales screen, extra item and immediate charge are all problems that ParetoLogic should investigate and correct.
However, unlike almost everyone else, running RegCure did NOT ruin my computer or cause any problems of any kind. I'm not sure it 'fixed' anything either, but since it didn't fix the error I purchased it for, I called the number provided by Safecart through PayPal [protected]) left a message to have a rep call me back, was contacted the following day by a ParetoLogic rep and already have a full refund to my PayPal account just three days after downloading, installing and trying the product.
The phone conversation with the rep was very professional - he even asked me to provide the problematic link so they could do whatever possible to remove it. My experience with them (other than the original sales screen which Google took me to, which may not even belong to ParetoLogic) has been positive. Anyone coming to this site for help should call the same number I called and hopefully will get the same prompt response and solution.
For anyone having tried RegCure to solve an IE7 invalid class string error, you might solve that problem by doing the following: Click the START key, then RUN and type "regsvr32 jscript.dll" (without the quote marks, of course, and there is a space between the 2 and the j) into the RUN dialog and click OK. That error is a java script problem, nothing to do with the registry which is why RegCure didn't fix it. Hopefully they will sucessfully correct or remove the bogus links that so many of us got taken by.
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Regcure & SafeCart
Regcure & SafeCart - Do Not Part With Your Money
Tried to purchase Regcure by Paretologic but I did not get a Licence Key. They had no problem in taking my money via Paypal using the payment collection company SafeCart but neither Paretologic or SafeCart will respond to any of my requests for a refund. For Regcure read REGCON!
The complaint has been investigated and resolved to the customer’s satisfaction.
We sincerely regret to hear of the difficulties that you have experienced with your Paretologic purchase and we would welcome the opportunity to work with you to resolve this matter to your satisfaction.
For further assistance, please send an email describing your issue in as much detail as you are comfortable, as well as including your order number, name of the Paretologic product purchased and your license key if at all possible to helpdesk@paretologic.com Our highly skilled technical team will be delighted to assist you.
We look forward to hearing from you and appreciate the opportunity to be of service to you.
Kindest Regards
Laura
Paretologic Liaison
My Regcure renewal fee was paid via safecart receipt no PTLC-U250110-91GJT
But my software keeps informing me that i need to renew my fee.
canyou please advise what i should do to resolve this problem
I paid for the RegCure, tried it out on my p.c. and it did not make any difference.I notified the company within the 30 day peroid (to be eligible for a full refund ) .They replied back that they wanted to help;I said no as I once again requested a refund.
THEY HAVE NOT BOTHERED TO REPLY! RIPPED OFF !
P
trying to cancel cant find someone to talkto
I have paied for ParetoLogic software two times. But It stells ask me to renew again.
I am having the same thing happen to me. I'v renewed two times. But it stell ask for me to renew again. Carolyn Price
help me resolve this situation, please. Wilma Blanks
I purchased 1 privacy controls 02/03/10, receipt ID PTLC-U030210-91XDY, License Key No. 28003-44B20-8B81D-A9E7C yet I am being notyfied that my license has expired. Could you help me please. Wilmablanks@aol.com
Paralogic is sketchy at best. I've had their Reg Cure for a couple of years and it has worked seemingly fine but I had originally some of the same issues listed above. For a company not to have a listed phone number that doesn't hang up on you or where you can't get a live person- hummmmmm...not good. My issue now is that I, like many have 2 computers- laptop and desktop. Most of my other software programs work for up to 2-3 computers (pretty stnd for today's users). Well, I've called 6 numbers and left a message on one and emailed Para. last night in regards to their product good for just one or ? computers. no response yet. And, they are located in Canada, which is a bit disconcerting as well, as they do business a bit differently then we do here, so. With all this, I just may be done.
I did reorder RegCurePC Optimizer and paid via my Master Card on January 22, 2010. Daily I get a notice on my upstart PC that I need to reorder. Can you please stop that from coming onto my PC.
Thank you Jeanne Cole Pd via SafeCart and I have the receipt.
Colejc@Comcast.net ( PTLC-U230110-48ZPE)
If I need to do something on my PC just let me know. If your program can find all sort of problems certainly you can also get rid of this notice.
thank god i use pay pal and was able to stop some of the rip off. i went to pay pal and stoped the reoccuring payments i did not authorize or want payments to be taken out of my account. all i wanted was to try out 2 of your products . regclean and a driver program i loaded reg clean and it worked the other program would not install and i am going to deleate it. i will use the regclean for the time it is allowed and then i will deleate it, but i will not keep paying for it on a yearly basis . i only wanted the regclean program for the price listed at you web page $9.00. to use to check my computer. i think you may have gotten to me for $ 39.00 instead of the $9.00 this time but i promise you i will not be taken a second time i plan to let others know what you are doing. you are a ripoff.i did not see anything about the higher price you charged me when i downloaded the product. you can call me if you want to. i called pay pay also and was told that i coud not stop the $39.00 payment because it was in something in an agrement in the license agrement. you didnot have that in a place on the site that could be seen .
millard vaughn
po box 146
hemphill tx 75948
mbv@ndemand.com
7J8890405F205380T)
Hello MILLARD A VAUGHN,
You successfully canceled the following recurring payment. PayPal will no longer bill you. If you did not request this cancellation, contact PayPal Customer Support toll-free at [protected].
Note: Cancelling this payment with PayPal may not relieve you of the obligation to complete your contract with your merchant. You should notify your merchant directly about cancelling this payment.
Payment Details
Profile ID: I-PNMYWA3UTW8T
For: RegCure PC Optimizer - from www.safecart.com
Merchant Name: SafeCart
Customer Service Email: customerservice@safecart.com
Customer Service Phone: [protected]
Payment Details
Start Date: Feb 9, 2011
Payment Cycle: Yearly
Amount Per Cycle: $29.97 USD
Last Payment Date: Dec 31, 1969
Last Payment Amount: $29.97 USD
Thanks,
Hello MILLARD A VAUGHN,
You successfully canceled the following recurring payment. PayPal will no longer bill you. If you did not request this cancellation, contact PayPal Customer Support toll-free at [protected].
Note: Cancelling this payment with PayPal may not relieve you of the obligation to complete your contract with your merchant. You should notify your merchant directly about cancelling this payment.
Payment Details
Profile ID: I-LK0LTCGD2JU5
For: Privacy Controls - from www.safecart.com
Merchant Name: SafeCart
Customer Service Email: customerservice@safecart.com
Customer Service Phone: [protected]
Payment Details
Start Date: Feb 9, 2011
Payment Cycle: Yearly
Amount Per Cycle: $9.97 USD
Last Payment Date: Dec 31, 1969
Last Payment Amount: $9.97 USD
Thanks,
Express Checkout Payment Sent (Unique Transaction ID #7J8890405F205380T)
Original Transaction
Date
Type
Status
Details
Amount
Feb 12, 2010
Payment To SafeCart
Completed
...
-$39.94 USD
Related Transaction
Date
Type
Status
Details
Amount
Feb 12, 2010
Charge From Credit Card
Completed
Details
$39.94 USD
Total:
-$1.06 USD
Business Name:
SafeCart (The recipient of this payment is Non-U.S. - Verified)
Email:
customerservice@safecart.com
Payment Sent to:
paypal@safecart.com
Total Amount:
-$39.94 USD
Fee amount:
$0.00 USD
Net amount:
-$39.94 USD
Item Amount:
$39.94 USD
Shipping:
$0.00 USD
Handling:
$0.00 USD
Quantity:
1
Order Description:
RegCure PC Optimizer
Invoice ID:
PTLC-U120210-65STU
Date:
Feb 12, 2010
Time:
11:27:56 CST
Status:
Completed
Ripped off by RegCure
Regcure is a rip off! I'm not the only one who thought they were paying $9.95. RegCure's ad is totally misleading. I went to checkout thinking I was paying $9.95 and they did an automatic "thank you for your order for $39.90. I was given no opportunity to confirm or verify what I was purchasing. Buyer's Beware! I'm also disappointed with PayPal and their so called buyer protection plan. I did not authorize that payment amount and they are giving me a runaround. From what I am reading I guess I won't get a response or my money back either. Buyer's Beware - RegCure is a rip off!
The complaint has been investigated and resolved to the customer’s satisfaction.
Regcure renewal help for you
I recently tried to renew my subscription to Regcure and paid for it, but was not able to activate it. It claimed to be able to do this automatically after a restart of the program. It did not and I contacted customer service. I noticed that Regcure's support email no longer worked and there is a third party running the selling and support of the software. I know that this could be bad news or it may mean nothing so I prepared my self mentally to call my credit card to cancel just in a worse case scenario. A recent experience with Blizzard's World of Warcraft showed me that under Vista's program directory, the security was too restricting for their software to communicate with the their servers as it did often during game time as well as in updates and they directed their players to install programs under the User directory. My suspicion was that the renewal was trying to go through, but was not able. I was correct. I did go to a earlier version of Regcure, 104 I think and tried that under the programs directory with no positive results. Under the User directory, it connected immediately and my subscription is now good for another year. I do hope this helps those with this problem.
damage to XP business sys
October 17, 2008 (6:24pm)
Pareto Logic:
You really screwed me up, Your RegCure product is crap! After register and install a restore point and had to restore system is trashed, congratulations ! After restart wants to install “Document Viewer” non-stop will never quite and keeps interupting other activity. Asking for CD-Rom.
Then Microsoft.net Framework err., Note Same as after your wonderful RegCure and same as after Restore, Thanx for a disaster: enjoy as follows what you’ve done to my system that is required for business op’s, I expect immediate response and resolution to these problems or I will Call BBB, about your so called reputation’s
James Buck
CNC Retrofit Manager
Turner’s Machinery, Inc.
[protected]
[protected]@roadrunner.com
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.
************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at HP.CUE.Video.PlaybackControl.UpdateProgressBar()
at HP.CUE.Video.PlaybackControl._ProgressTimer_Tick(Object sender, EventArgs e)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.Callback(IntPtr hWnd, Int32 msg, IntPtr idEvent, IntPtr dwTime)
************** Loaded Assemblies **************
mscorlib
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hpqimzone
Assembly Version: 3.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///C:/Program%20Files/HP/Digital%20Imaging/bin/hpqimzone.exe
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hpqiface
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CodeBase: file:///c:/windows/assembly/gac/hpqiface/4.0.0.0__a53cf5803f4c3827/hpqiface.dll
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System.Windows.Forms
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System.Drawing
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System
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Win32 Version: 1.1.4322.2407
CodeBase: file:///c:/windows/assembly/gac/system/1.0.5000.0__b77a5c561934e089/system.dll
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hpqcc2
Assembly Version: 3.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///c:/windows/assembly/gac/hpqcc2/3.0.0.0__a53cf5803f4c3827/hpqcc2.dll
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hpqutils
Assembly Version: 4.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///c:/windows/assembly/gac/hpqutils/4.0.0.0__a53cf5803f4c3827/hpqutils.dll
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hpqfmrsc
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hpqtray
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hpqovskn
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----------------------------------------
hpqthumb
Assembly Version: 3.0.0.0
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hpqimvlt
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----------------------------------------
hpqimgrc
Assembly Version: 4.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///c:/windows/assembly/gac/hpqimgrc/4.0.0.0__a53cf5803f4c3827/hpqimgrc.dll
----------------------------------------
hpqntrop
Assembly Version: 4.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///c:/windows/assembly/gac/hpqntrop/4.0.0.0__a53cf5803f4c3827/hpqntrop.dll
----------------------------------------
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Assembly Version: 3.0.0.0
Win32 Version: 70.0.170.000
CodeBase: file:///c:/windows/assembly/gac/interop.hpqcxm08/3.0.0.0__a53cf5803f4c3827/interop.hpqcxm08.dll
----------------------------------------
System.Xml
Assembly Version: 1.0.5000.0
Win32 Version: 1.1.4322.2032
CodeBase: file:///c:/windows/assembly/gac/system.xml/1.0.5000.0__b77a5c561934e089/system.xml.dll
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LEAD
Assembly Version: 13.0.0.113
Win32 Version: 13.0.0.113
CodeBase: file:///c:/windows/assembly/gac/lead/13.0.0.113__9cf889f53ea9b907/lead.dll
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LEAD.Wrapper
Assembly Version: 13.0.0.113
Win32 Version: 13.0.0.113
CodeBase: file:///c:/windows/assembly/gac/lead.wrapper/13.0.0.113__9cf889f53ea9b907/lead.wrapper.dll
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LEAD.Windows.Forms
Assembly Version: 13.0.0.113
Win32 Version: 13.0.0.113
CodeBase: file:///c:/windows/assembly/gac/lead.windows.forms/13.0.0.113__9cf889f53ea9b907/lead.windows.forms.dll
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LEAD.Drawing
Assembly Version: 13.0.0.113
Win32 Version: 13.0.0.113
CodeBase: file:///c:/windows/assembly/gac/lead.drawing/13.0.0.113__9cf889f53ea9b907/lead.drawing.dll
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interop.hpqimgr
Assembly Version: 4.0.0.0
Win32 Version: 4.0.0.0
CodeBase: file:///c:/windows/assembly/gac/interop.hpqimgr/4.0.0.0__a53cf5803f4c3827/interop.hpqimgr.dll
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hpqasset
Assembly Version: 4.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///c:/windows/assembly/gac/hpqasset/4.0.0.0__a53cf5803f4c3827/hpqasset.dll
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hpqmirsc
Assembly Version: 3.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///C:/Program%20Files/HP/Digital%20Imaging/bin/hpqmirsc.DLL
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hpqedit
Assembly Version: 3.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///c:/windows/assembly/gac/hpqedit/3.0.0.0__a53cf5803f4c3827/hpqedit.dll
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hpqvideo
Assembly Version: 3.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///c:/windows/assembly/gac/hpqvideo/3.0.0.0__a53cf5803f4c3827/hpqvideo.dll
----------------------------------------
LEAD.Windows.Forms.DrawingContainer
Assembly Version: 13.0.0.113
Win32 Version: 13.0.0.113
CodeBase: file:///c:/windows/assembly/gac/lead.windows.forms.drawingcontainer/13.0.0.113__9cf889f53ea9b907/lead.windows.forms.drawingcontainer.dll
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hpqmdmr
Assembly Version: 4.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///c:/windows/assembly/gac/hpqmdmr/4.0.0.0__a53cf5803f4c3827/hpqmdmr.dll
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LEAD.Drawing.Imaging.ImageProcessing
Assembly Version: 13.0.0.113
Win32 Version: 13.0.0.113
CodeBase: file:///c:/windows/assembly/gac/lead.drawing.imaging.imageprocessing/13.0.0.113__9cf889f53ea9b907/lead.drawing.imaging.imageprocessing.dll
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hpqimlib
Assembly Version: 3.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///c:/windows/assembly/gac/hpqimlib/3.0.0.0__a53cf5803f4c3827/hpqimlib.dll
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hpqglutl
Assembly Version: 4.0.0.0
Win32 Version: 065.000.117.000
CodeBase: file:///c:/windows/assembly/gac/hpqglutl/4.0.0.0__a53cf5803f4c3827/hpqglutl.dll
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interop.hpqvideo
Assembly Version: 4.0.0.0
Win32 Version: 4.0.0.0
CodeBase: file:///c:/windows/assembly/gac/interop.hpqvideo/4.0.0.0__a53cf5803f4c3827/interop.hpqvideo.dll
----------------------------------------
************** JIT Debugging **************
To enable just in time (JIT) debugging, the config file for this
application or machine (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.
For example:
When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the machine
rather than being handled by this dialog.
What are you going to do about this ?
The complaint has been investigated and resolved to the customer’s satisfaction.
i agree 100% i have had nothing but problems since downloading there products they are complete crap, i am sure i will never see a refund and DONT use paypal this ### of company will always take the side that makes them money and thats not your side the sooner some sues and get rid of paretologic and there crap products the better the world will be ( evil thrives while good men do nothing)
I have run into the same problem as was reported on 2008-10-17 by James Buck of Turner's Machinery Inc. I was however able to do a system restore.
I also e-mailed Paretologic customer support and received a response stating that my question would be answered in the order it was received.
Paretologic is obviously aware that there is a serious problem with their product, yet they continue to offer/sell a product that they know is faulty. They have had nearly 3 months to fix this problem since it was reported by Mr. Buck. I would like a full refund for this product, however I doubt this will happen.
I Have the same problem did you find a solution asi need one now
trying to get a refund from them for a purchase from finnally fast . com
trying to get a refund from them i was mislead into thinking the price was 9.00 not 39.90 and cannot get a reply from them.
Pareto logic products do not work propertly and will change your computer for the worse. if any one knows how to get the refund please post it, so we all can get the refund.
Not working
We experienced a computer error whilst installing ipod itunes error "2738" and researched that RegCure had a free scan to correct.
False, as while dowloading the scan it found errors & then proceeded not to fix but to take us to a site that required a payment for subscrition and obtainiung a license key before we could proceed with the scan.
On correcting the "so called errors it found", we attempted numerous times to install the ipod itunes program without success, every time advising us that we had a 2738 error abd that the Reg Cure program will correct.
WE request immediate refund of paymentas we don't want this program - it doesn't work!
Please advise and forward this off to RegCure as we cannot "surprise surprise" contact them direct
Well, i didn't purchase regcure but I just crack their "PRO" version..and its free..
You can try it here: http://www.4shared.com/get/D6kUfMoM/regcure_pro_adam.html
You can scan it but I promised you that it doesn't contain any virus.
Don't buy it just cracked it and no money will waste for this software
I purchased RegCure onb September 24, 2009, reference Order No: PTLC-0240909-62VRG. Now my (your)
license [protected]-6a2266 does't work. I cannot use RegCure no how/no way.
When Purchased I was using a different computer, which now (bless it) gone to a higher place for eternity.
Please, how can I get RegCure working again?
Thank you in advance for your assistance.
I wish I had known about this site before purchasing Regcure. Once I had eventually installed it, after some problems, I started having various problems with several of my programs not working. In the end I got so frustrated I turned the computer off. I went back to it a couple of days later and my 'Windows Defender' icon was flashing. On opening this, I was advised that the Regcure pr0gram was unwanted, potentially dangerous, and that I should remove the software immediately. I felt that I had no choice but to do this. Guess What? My computer appears to be working absolutely fine now. Whilst for some people this program seems to work, for my Windows Vista Home operating system it had disastrous effects for me. I am now trying to get a refund, but for anyone thinking of purchasing this, I would suggest that they stay well clear of it unless they want to risk having hours or days of anguish.
Steve Bedford
vicarbedders@btinternet.com
I wish I had checked this site before I purchased RegCure or should I say RegConn. I had two issues with Internet Explorer and bought RegCure after reading the flood of Ads promising that it to be able to repair the exact problems I was experiencing. It put on a great display of finding 900 errors to fix and I am very computer savvy, I build systems. Who do I contact now to shut "RegCrap" down? Scam, Conn, Thief, Junk - Ripp Off. It makes no sense to have a Preditor like RegCure on the Web unmonitored and freely sham, scam and rob innocent consumers. Where are the Internet Police? Let's establish them and make all vendors accountable, and keep all Internet Crooks off the Web
C. D Ash
newroc1@excite.com
I purchased RegCure and it did not do anything for me. My Internet Explorer7 is down and this product was suppose to fix it. It didn't. I was stupid and purchased this product due to being"not computer friendly." So with Intenet Expl. down none of my virus protection programs will come up, now unprotected. Yeh they got me for 39.90.
My bank is working on it. Hopeful they can refund me the money.
Shonabairn.
I purchased Regcure and it scanned my computer but did not fix anything as it is advertised as doing. What is going on with this?
I have just purchased RegCure to fix problems on my laptop and as soon as I type in the Licence number they gave me, the RegCure program freezes. I have emailed then and have yet to receive a response. I have wasted $39.00 which in Australian currency will be much more. So don't be conned into buying their rubbish. It doesn't work.
my computer was clean up and i need you to send me how to installed it back.i paid for it, for a year
Well, you should understand what Regcure can do and what it cant. I have Regcure and it has worked fine for me. A little research will most definitly assist in your understanding, expectations and decision making. You should also do some research into Ipod iTunes, as the program has been reported to create a myriad of problems regarding system files. Good luck!
I used to download software that claim to fix computer problems only to find out they seldom do. On top of that, support is never available. You always get automated answering machines that tell you to select from the following options and never get to speak to anyone and if you e-mail a complaint or ask for refunds you never get responses. Most people are not real computer savy so they get taken for a ride. Here is my advise and what I started doing to fix my computer if it had critical issues. Buy a windows operating system cd so that you can re-install. If you use Microsoft Windows (any version), it's nat a matter of if it will eventually crash, it's a matter of when will it crash. It will crash given time, just like any hard drive. Initial cost for the Windows CD will be more but from there on out you will never spend another dime to fix your computere. Next, any software you buy, be it Norton Antivirus or software you use on your computer, if there is a charge, never download directly from the internet. Always request to have the install CD shipped to you. Now make a list of all the software you have on your cmputer. For sotware that comes with a fee you should have the CD's. For software that is free, like MSN messenger, you should have it listed with the website address. If you so not know how, have some one walk you through re-installing your Windows XP or VIsta...etc. Once you've done that, you will see how easy it is. You just need to have someone walk you through it the first time around. Now, going forward, back up your data (pictures, word files and xls spreadsheets...etc) to a USB device (can't stress enough how important a backup is). And any time you experience major issues, blue screens or constant system crashes, you can now just re-install everything and all problems are resolved. No need for all the headachs of software that claims to fix your PC and then find out it doesn't. The only time you'll still experience issues after re-installing everything is if your hard drive is going bad and you have bad sectors on your hard drive, but then again, there is no software that will fix that.
Licence key stops working
I reinstalled my windows XP Explorer and then all the purchased utilities. No way to reinstall RegCure : Paretologic pretends I have "too many installations". I checked on Google and discovered this trick happened to many other users. I was billed 39, 90 US a few months ago . Had I known that Pareto Logic has recourse to these practices, never would I have bought their registry cleaner utility. Bob
stop service/james nicholas nadalis/10-28-2008/president
stop using m y cedit card i will put a stop charge on it for your company. /james nicholas nadalis/10-28-2008/pres
quit service and credit my credit card . do not every use my credit cart again for purchases. /james nicholas nadalis/pres. 10-28-2008/
i already have norton 360, why do i need you . stop the serice as soon as possible and give credit toward my credit card. do not reinstate the service, i do not need it . /james nicholas nadalis/pres. 10-28-2008/
This leach &attaches itself& to your computer.
Fortunately, after reading all the other complaints about RegCure Software, I have never ordered
or installed this crap on my computer. However, it has attached itself, like a damned leach, to my
computer, I see it had installed in "programs", only because it had given itself a Dektop Icon on my
screen. I had never run the program, thank God, and I was able to uninstall it from my Programs.
However, I cannot get rid of the Desktop Icon. When I try to delete it, it from Desktop, it comes up
no longer in this file, however, since I am not blind it is there big as life. From everything I have
read on this sorry software, it just "pi**es me off" every time I see the icon.
Colleen Bramall : By pressing left click ( Refresh) the icon will be deleted.
Im haveing the same problem geting P'''sed off.. i wanna find that M^^^^ F^Ucker and k!11 h!m
Didn't do was it was suppose to
Purchased Regcure, as to their web page recure is suppose to fix all of your computer problems. My computer problem is system root>32hal.dll, these is one of the problems that regcure says that their program will fix for you. What a damn lie, not only did it didn't fix the problem, but they overcharged me by ten dollars, the program was suppose to be $29.00 but they decided to charge me $39.00 instead of the twenty nine dollars that they advertise, I have written regcure several E-mails, bu they chosen not to return any of my E-mails.
Mad as hell! Keywin.
I want my money back and and soon. Bgus 2
I purchased regcure on 11-24-10 for $39.94-I was unable to solve the problem I had with it and cancelled-even removing it from my computer. I have paid my AT&Tcard and have not received my money back guarantee.
What do Ido now-I cannotuse what I do not have and the money has not been refunded as promised. Gussie
To much problems. I wont my money back.
I was not able to log into my own computer after downloading RegCure. I couldn't log into my own profile. Somehow they changed my login settings. I had to take it to Best Buy, where they had to back up my hard drive, and then reset everything. I was told by the Best Buy techs that RegCure is what did it.
After that I deleted Reg Cure, but maybe I didn't get all of it.
The exact same thing happened again - I couldn't log into my own computer, but it may have been a result of me trying to change my email account.
I downloaded what was touted to be a FREE download of RegCure. Well, OK, in truth the download itself was a free activity. The product however turned out not to be free at all.
When I installed and ran RegCure there was a message that notified me that it had found over 1000 errors on my system. Fantastic! There was a neat little 'Fix Errors' button so I quickly clicked on that. Nothing happened... No bells, no whistles no nothing'.
Then a popup message informed me that the unregistered version which I apparently had downloaded would only fix a portion of the errors and those were in just two of many categories. I was encouraged to pay for the full version which I was assured would remove all the nasty errors that were remaining.
I thought this was trialware not accursed crippleware. There was no indication otherwise that I could see on the website. I never download crippleware. How can you properly evaluate a crippled program?
I was pi**ed. I didn't even bother to run the crippled program before un-installing it.
Now I have no complaint about their offering crippleware if they wish to. I just think they should make it clear what they are offering. I don't expect something for nothing. I thought it was a limited time evaluation version like so many others. I feel the website information is misleading. I never ran their crippled program. After reading all these horror stories perhaps I should thank them for that?
This may very well have no connection to RegCure in any way however immediately after un-installing the product my virus checker lit up like a Christmas tree and it removed some new malware and several trojans. Understand that I am NOT accusing RegCure of anything. It just happened that way.
Bought Reg Cure PowerPack Pro (5 different licenses) after installation and running of just 'Reg cure' Computer crashed and could not boot it up - kept getting some type of "DLL" message. Had to install new O/S on computer to get it to open and go online..Now other programs I had are also running erratically or very slow. Thank God I had a Memeo backup program to assist in this mess.. Am stopping payment to Pay Pal on this item. Advise others to beware!
I am sorry for every1's luck with Regcure. I have had them for over a year now and no problems with them so far...But I did have to uncheck a few things so it wasn't auto deleted because it was supposed to be there. If I find anything out about who every1 can contact I will post a comment.
Same thing happened to me. I ordered it under the premise that the cost was $29 as advertised but was then charged $39. Lesson learned. Never trust anything you purchase over the internet, especially something that seems too good to be true!
Sirs I have tried to contact RegCare, Told them I didnot wish program. When I could not get through to them I agreed to down load(5 sites) To this date I have been receiving notices to buy. As of today I have (4) ID #. I am so confused on what I have. I do know after down loading, presumably (5 sites) I had (3 Trogens ), The notification came form another site.
i want my money back
Charged a different total than what was taken out of my bank account
It said that I would get $10.00 off the $39.90 regular price, then it said If I bought it right then I'd get it for $9.99. When I looked at my bank account they had taken out $39.90? I would like a refund of the difference. So I suggest you put the difference back into my account, you already have the info, cuz you didn't waste any time taking the money out! My name is Deborah A., you figure it out.
Disabled computer
Regcure don't have an after sales service like many others I have tried to contact them. Same result. However I read reviews before I purchased the software and in my opinion the fault lies with them that do publish these reviews. It is also obvious to me that it is Geeks that are testing software know all the issues and therefore avoid them but don't pass this knowledge on to the consumers. Sure you get the reviews that have pros and cons but a pro or con to them may be detrimental to consumers because they don't understand them.
Regcure don't have an after sales service like many others I have tried to contact them. Same result. However I read reviews before I purchased the software and in my opinion the fault lies with them that do publish these reviews. It is also obvious to me that it is Geeks that are testing software know all the issues and therefore avoid them but don't pass this knowledge on to the consumers. Sure you get the reviews that have pros and cons but a pro or con to them may be detrimental to consumers because they don't understand them.
No refund!
I downloaded there photo recovery program and the only thing it did was pull photos that weren't lost. It was not able to retrieve the deleted ones. I ran their program and immediately requested a refund through email since there is no phone number to call. My email went unresponsive. I purchased this program at the beginning of April. This company seems like a complete scam.
i have no idea why these people are billing me every year but please make them stop
Cancel my order and refund money
this product didnt fix all my computer's error and i would like a refund back thanks.
Where can you cancel. I can't find it any where.
Yes! These people are really bad news as I am beginning to see just how many other people got ripped off as well. First, cancel your subscription with them in an email. Date it, send it and put your name on it. Keep a copy of this to dispute any further charges from them. You can also dispute the original charge with them with your credit card holder. Since these people obviously have made it this way... for no one to be able to get a hold of them, you must have something in writing for yourself, showing that you have sent them something cancelling your subscription with them. Also, print out pages of other complaints from other people as well but most important have something in writing that shows you sent them a cancellation of all of their products and services, dated and include your name on it. Print it out and you are done! Sure hope that this helps cause this is the worst company that I have ever had to (not deal with) since there is no one to be found anyway!
Paretologic is simply a rip-off company designed to first offer you a free scan of your system, always containing a message making you believe you have an abundance of problems occurring on your system. You get worried about these non existing problems and get sucked in to buying there product that is guaranteed to fix everything wrong. Here, s the kicker, THERE WAS NOTHING WRONG WITH YOUR SYSTEM TOO START WITH! Now you have a computer that has problems and performs slower you start getting numerous error messages and it is next to impossible to remove everything from your system because they have corrupted your registry, changed paths and settings. I had spent something like 249.00 dollars and received nothing more than lies deception and received a refund of only 52.00 dollars! I will complain on every website and will file a complaint with the proper authorities in British Columbia! If that is really where they are based! I am hoping maybe some of you others that have had a similar experience can somehow file a Class action suite against this money grabbing firm or whatever you want to call them. I have some choice words for them, but will not type them in this message. Anyone interested in trying to get your money back and taking some action to have them held responsible needs too contact the proper authorities as I am. Now I'll have to spend more Money on computer repairs. Pissed-off in Canada
I want a refund for driver cure and Reg cure. They do not work. my e mail is luannemartin51@yahoo.com My name on account Luanne Auyon. Igot these on Dec.28-09. Address is 5279 Arthur Rd Clare Mi 48617. Thankyou
I bought RegCure through PareoLogics for"$39.99" no licence key, only another $9.95 that I am not willing to pay and sounded like a scam. Checked my credit card bill, Softwarebell took $148.48 from my card. ParetoLogics cannot find anything on this tranaction.hmm. Now my credit card company is kooking into it. If they had my card # to take the money why can't they find it now, and are asking for the #again?
there is no one product that can fix all PC errors... yet I did find that DriverCure thing has a competitor - RadarSync - and they are 100% free and much better.
Guys, you have to also concider the timing in which you tried to recover data, if you lose something you have to recover it ASAP.
If any data is added to the Hard Drive or if the data on the hard drive is changed, it may have over writen the sector that contained the deleted/missing Data.
Also, this software works at it's best when the drive with the missing data is slaved (removed from the original system and hooked up to another system) to a computer that has the software aready on it. think about it, if it is on the same system, its like trying to perform open heart surgery on yourself.
I am not activist for the company or anything and i certainly believe that no software is 100% regardless of who makes it, but i have had great success with this software. and even saved some peoples jobs at the company i work for using this software. I received the registration key for the software fast, literally the next screen after i made payment and it was sent to the email address that i had posted. There are phony companies out there for sure, but i have had no problem with these guys so far. and by the way, if you want to find the company see the link that follows. http://www.paretologic.com/company
I dont know, i think this complaint board is just a place for ignorant wannabe IT folk to come and bang on computers.
Get a life people.
double charged
I have not been able to locate any type of information on the company selling these products. I need to contact someone and request a refund. My paypal account has been charged twice because the verbiage in the ad was unclear to me. When I made the initial purchase I was not given the license key to activate the software. When I went back to the ad to find it, it appeared that the purchase had not gone through. When I tried the second time to get the key the transaction was completed and all was well, I thought. When checking my paypal account today I found the double charge. I have been trying to locate any type of customer service phone number or any information that would lead me to a refund. I am in hopes that your service will be able to supply the info I need.
Agree. I purchased regcure to fix problems on one of my pcs and tried to use it on my laptop aswell but the license doesnt work. This is like charging for each separate use of a spanner! Regcure are crooks
Your system wants to charge me for my service with you again and that is totaly unfair. I do have the document stating that I alredy paid for your service for one more year on 7-18-08 Would you please confirm that transaction! Please send me an e-mail stating that I did indeed already pay you for aanother year.
Thank you for your consieration.
Robert Malzahn
They do NOT get back you and I feel I just got ripped off for $50.00
same as most of the complaints, the program REGCURE dos not work, it did not fix my problems!
And the final insult is there is no way to call the company a nd speak to a person to get my money back, they claim a 60 day money back policy, BS!
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ParetoLogic Contacts
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ParetoLogic phone numbers+1 (877) 420-7340+1 (877) 420-7340Click up if you have successfully reached ParetoLogic by calling +1 (877) 420-7340 phone number 0 0 users reported that they have successfully reached ParetoLogic by calling +1 (877) 420-7340 phone number Click down if you have unsuccessfully reached ParetoLogic by calling +1 (877) 420-7340 phone number 0 0 users reported that they have UNsuccessfully reached ParetoLogic by calling +1 (877) 420-7340 phone number
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ParetoLogic emailspareto-rep@paretologic.com100%Confidence score: 100%Supportdomainmanager@paretologic.com100%Confidence score: 100%Support
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ParetoLogic address1827 Fort Street, Victoria, British Columbia, V8R1J6, Canada
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all ParetoLogic contacts
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