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Red Roosterbad service

1

went to buy 2 peri peri chicken combo in baguette, 1 with mayo and 1 with garlic and no chilli, but when got home, instead of the baguettes we got 2 burgers. when we went back to return the combos, the girl was not ready to accept her mistake. but finally changed the burgers but just took out the chicken from the burgers, cut it in half and put it in the baguettes with just lots of chillies, we had to throw them away.That's very awful because we pay for a good service

Responses

  • Ja
    Jack55 Sep 19, 2011

    i agree very poor service, two weeks ago similar happen with me

    1 Votes
  • Re
    Rebjj Apr 28, 2017

    The franchise owners are training their staff this way. They will not accept any complaints and call you a liar and scammer.
    I've had similar experience with Kelmscott and will not be going back there again after five years going there.

    0 Votes
  • Sa
    Samantha Taylor 1970 Dec 11, 2017

    I am complaining about the blonde lady that was working at your Bowen store on Sunday 10th December. What an appalling woman. She was not interested in helping the two other woman working, one was having to serve front and drive threw and make burgers and the other lady must of been cooking chips and stuff. The blonde woman could see that these two ladies were RUN off their feet, YET she continued to stand at the counter thing at the back and do nothing! When she did come to help when they asked her too and the look she gave them was disgusting, she said "oh cant you do it on your own" their was at least 10 people instore and so many cars in the drive threw. Then the blonde lady handed out the wrong food and blamed the two other ladies as it was their fault. Those to mature aged woman were amazing, they were both short dark haired short ladies. Those two are an asset to Bowen Red Rooster. The Blonde rude [censor] needs to be shown the door...

    0 Votes

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