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Red Roof Inn

Red Roof Inn review: Would like a refund!

H
Author of the review
2:27 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Book a 2 night stay at Red Roof inn on March 31 to April 2. I checked in and checked out 20 minutes later. The room was filthy. The bedspread had stains and burn holes. I could not stay there. Went I left the room card with the person at the front desk they said no issue to check out. I am being charged for the stay and the Red Roof Inn will not refund my money. I have talked to several people including Customer support service with Red Roof Inn. The hotel was disgusting and if they can not issue a full credit why can they not issue partial?

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    Red Roof Guest Relations, 2071 N. Bechtle Ave. Box 226, Springfield, Kentucky, 45504, United States
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    Jul 31, 2026
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Red Roof Inn is ranked 61 among 403 companies in the Travel and Vacations category