2 nice things friendly staff/comfy bed. Checkin late due to late checkouts by 4 hrs; dresser broken; one lamp rusted holes in shade; fire alarm off wall sitting on desk; handicap room did not ask for; handicap bars did not have covers in place over screws; no place in bathroom for toiletries; fan cover falling off; no bath towels had to request; no paper cups in bathroom; no remote for TV asked for could turn on w/remote but had to play with buttons on side of TV for full screen; ceiling light in bathroom not working both lights covered w/nicotine; no lamps on side tables; telephone sitting not connected; one light above bed out; Microwave in SPANISH we read English; only 3 hangers d/t safe mounted below rod rod 4' from floor; wrecked utility trailer parked at curb-no wheels/tires; smell of cat urine everywhere outside; 2 nice things friendly staff/comfy bed. (room 114, 4/22-4/25/22) We would have left and gotten a room at another hotel, however, all hotels in the area were booked solid due to different events happening in Charleston. Pictures on line do not represent rooms correctly; See pictures below.
Desired outcome: reimbursement for stay