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CB Travel and Vacations Red Roof Inn Complaints #82-101
Red Roof Inn

Red Roof Inn review: Horrible customer service

A
Author of the review
11:47 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Whoever the girl is that is working today 1/3/2023 at the Independence location is the rudest hospitality person I've ever dealt with. She might need to reconsider what line of work is for her. A simple question could not be answered with courtesy or common sense. I'm not rude to anyone and I don't appreciate being talked to like an idiot for simply asking for check out time or if she could contact a room for me (for a wake up call). I certainly bothered her by asking her anything. (I called twice, between 8am and 11am). So gross.

Desired outcome: She needs retrained for her position.

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  1. Red Roof Inn Contacts

  2. Red Roof Inn phone numbers
    +1 (800) 733-7663
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    Red Roof Guest Relations, 2071 N. Bechtle Ave. Box 226, Springfield, Kentucky, 45504, United States
  5. Red Roof Inn social media
  6. Jenny
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    Aug 25, 2026
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Red Roof Inn Category
Red Roof Inn is ranked 61 among 403 companies in the Travel and Vacations category
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