Re/Max

Bobbie Bahm is very unprofessional didn't follow up with my offers passed me on to coworker so she could take a week vacation only to find out the coworker can't do anything without Bobbie and I have to wait to a week to make any offers. Her coworker "Thomas Chadwick" was even more unprofessional, I had to call him daily to find out if everything was in order only to find out things were missing and he didn't reach out and ask for them. They were both a big waste of time I will never deal with them or Remax again, I had a large cash offer and they just blew me off pretty poor customer support from them I highly suggest using another Realtor.

The official website of Remax real estate company advertised a 3 bedroom FULLY furnished apartment with 4 garages for 21500.00 rand a month. When we arrived there where only 2 bedrooms and 2 garages and very far from FULLY furnished. e.g. The refrigerators didn't work, no microwave, no vacuum cleaner, no toilet seat and kept running. No television, all air conditioners were broken, the hand rail had a 1 meter gap which my 3 year old nearly fell through, the garage door opener caught on fire the 1st day, the washing machine tripped the house every time. the apartment was also disgustingly unhygienic and had not been cleaned at all. The agent Rainer Kloos had assured me it was fully furnished and as the Remax ad had stated, stressing me out for a 43000.- rand deposit before we arrived as there were people lining up to rent it, plus the first months rent of 21500.00 rand. I made myself clear that Rainer Kloos and Remax Hout Bay had misleading and deceitful advertising and that I wanted to cancel. We left after 10 days as it was unbearable and dangerous. Now when I asked about my deposit Rainer Kloos suggested that they had done everything correctly and will be keeping my deposit as that was their COMMISSION which they would of earned. I can't believe that a 10 day stay in such a place can cost me 64500.00 rand and i have no rights. Its exactly this behavior of the Cape Town real estate agents and landlords that destroy I wonderful regions reputation nationally and internationally. My wife is Swiss and this will be given to the Swiss and German press when we finally get home. good bye Cape Town. I do have photographic proof.

The first time I used a re max agent to represent me I got sued by owner of property I bought through them and some of property taken away from me., Stupidly I had her list another house for me and she decided to hold an open house. She did nto watch people going through my house and 2 'prospective buyers' took off a pillowcase and placed My jewelry inside and walked off with that under her nose.
Today I bought a property that, unfortunately was represented by a ReMax agent, he was so inept, it was an estate sale, he did not know how to handle the sale, was extremely unfamiliar and unskilled in how to handle this, the sale tokk over 3 months because of his ineptitude. He pout a sold sign on the property when it should have said pending, because final contracts were not sold. Then when told about that he decided to keep the for sale sign uo, and it was up still by day fo closing. Then during closing his ineptitude was so obvious, he also acted rudely and tried to get involved with my asking for something to be added into contract. I have been investing in real estate for over 20 yrs, successfully, and always have many things added into contracts to protect my property. This joker told me why I couldn't do what I was asking to do and had no business getting involved in my business, especially since he is an inept real estate agent and knows nothing about doing real estate. I will be sure to stay far far away from any sale or transaction that involves a ReMax real estate agent. They are extremely unprofessional and inept! Maybe a home buyer can deal with that, but putting real estate investment transactions into the hands of these jokers they call real estate professionals is downright dangerous for the country's economy. Don't know where they take their license from? Where are teh standards? ReMx needs to rethink their slogan of "Real Estate Professionals: they are definitely not professionals nor are the ytrained to be a real estate professional

We rented a Cluster house in Mooihof, Potchefstroom and the day the owner and agent came to meet with us, we agreed verbally on the amount we will pay for rent everything inclusive. The next day when the agent gave us the contract, the amount had been changed to R7000 (R500-00 for there fee). This was not the initial amount agreed upon, two months later the agent once agina (Sandy Pieters) sends us an account to state we must pay the rates and taxes for the complex and for the property, which is an extra amount of approximately R650, which gets added onto your Pre-paid electricity as an arrear amount, this is purely the owners responsibility as per contract. The service that this agent gave us was utterly poor and very unsatisfactory, at both properties.

My husband and I rented a property through Remax Potchefstroom last year for 6 months. The contract that was drawn up was a rental with option to buy IF WE GET A LOAN. We did apply for a loan and it was declined due to a few reasons. One of the agents at Remax told my husband and I that we must keep all the slips if we make any improvements to the house, so that if the loan does not go through then we will get all our money back from the owners. We have been waiting now 7 months and they do not want to refund us. Remax are in possession of all the slips we retained. They handed us over to the Credit Bureau now, saying that we owe them R5000 for rental in arrears. My whole argument goes around promises they made to us and now they want to charge us R5000 for outstanding monies which we are not prepared to give them., because they have failed to return our money.

I moved to Guam for work. First, I would work for a few months before bringing the family. After settling into this rental(house with yard), there began a series of problems that was never resolved by Remax . Water would be so low that it would drip out of the showerhead. The toilet wouldn't flush and sometimes start bubbling up and out on the floor. They left large amounts of trash in the yard- car engine, stove/oven, large & small buckets of paint, boxes, bottles, and so on. The window safety shudders, as promised and written, were never installed. I gave them noticed and they ignored me. Emailing Teri Untalan(agent) and Glenn Lujan(property manager) on a daily basis became useless. Finally, I walked into the office to give a list of immediate demands/repairs to the property manager, Glenn Lujan. Of course, ignored. They sent a plumber, about a month ago, and nothing has happened since. I notified them stating that I'll need my deposit back immediately and this was ignored. So, I figured I'll live here rent free for a month and put up with VERY low water pressure and my feces on the bathroom floor. Sounds disgusting but I'm not leaving my hard-earned money in there dirty hands. Health hazard, inconvenient, unsuitable for a family environment, loss of money and time, ...

I am in the process of selling my home. Found Pat Swoope online and decided to give her a try. We scheduled our initial appointment for Saturday at 10:30AM.

On that Saturday at 10:25AM received a call saying she would be here in 20 mins...After 40mins i called and asked if she would be here anytime soon, she then stated 10 more minutes.

I asked if this is the great customer service i should expect from a Remax Agent (Pat Swoope) and she said there was nothing wrong with her not being here at our apointment time. Because she did extensive research on my property.

Bottom line, if you make an apt time, keep it. Dont make it the customer fault for your disregard to others time. Apparently some Remax Agent's Pat Swoope) are so experienced and profitable that they do not need to worry about commitments they have made.

If you want your house sold or looking for a new home please do not contact Pat Swoope with Remax.

I have used several real estate agents and most look out for your interest. When you tell remax that you want to spend $450, 000… they push you to spend $500, 000 and talks you into a bad loan. Also did you know some remax real estate agents – want you to overbid on a house, tell you the other agent has multiple offers… want to know why…? Because they get commission on the total sale. I wouldn’t do business with remax. Unless you want to overspend and later get foreclosed on and lose your house! Thanks REMAX!

Lets just say that this year has been an “eye” opener. We are a small company that has been printing real estate folders for years. The products we print are our own products with all rights reserved and copyright. We are not a fortune 500 company by no means, just a small company offering their service and products to real estate agents (who love our product). We secure reference letters from Realtors as well to back up our claim. It started this past december 2010 or so, when a advertiser of our company decided that because we didnt deliver our product on time ( due to other advertising delays), that we are a SCAM and he should defame us on the internet where all can see.

He did. He is a small time painter in Edmonton Alberta Canada who decided to slander our company on line. He since had our attorney force him legally to remove the site of which we have copies upon copies and handed them out to people. Why you ask? Because on this slandering website there was a comment made by a Re/Max Western Canada Senior Executive stating in confidence to this advertiser ” what can we do to get her out of business, we have to find a way” comment there abouts. We were shocked.

Here we have letters by realtors loving our product for years, a letter from our city Real Estate Board President supporting and authorizing his acknowledgement of our company, only to find that because we have a product that Re/Max does not own and legally cannot use, they are trying everything in their power to put us out of business. We questioned this Re/Max Western Canada Executive by email, and he responded ” we are not trying to put you out of business” to defend his position and reputation, meanwhile, today is April 20 2011, and for every other customer who is wanting to advertise with our community program which serves realtors, our customers call Re/Max to ” find out if we are legitimate” and they are being told flat out ” not to use our service” and the newest conspiracy in the works ” they are ruining our reputation”.

So, our little business that is doing nothing wrong, is an ethical business, is being run out of business by a Company that loathes themselves as a very “community” and “customer friendly” company. They are trying everything in their power to shut us down. The documentation we have, and the mass calls we are receiving supporting us with the knowledge of what Re/Max Western Canada is doing has got to be the lowest thing from such a large company, only because they do not own our product. And our small business is a scam? Thank God several people have copies of our documentation, lawyer letters, etc…people are very supportive of us.

We have our attorney looking into this who just shakes his head, many people are opening their eyes starting to see just what great lengths and how low a huge company can go to bully someone. Our local Real Estate President has now also turned against us.Of course it is understandable since his job is also affected . What a sad story indeed. Do you know the saddest thing, there are realtors who are even silently supporting us, because they cannot vocalize or they would lose their job.

Chelsea Nevius of Remax 200 in Orlando Florida was presented an offer in which at the time no other offers happened to be pending she delayed the offer time to the time the contract expired and instantly took our offer and shopped it, … to out bid us. Let me state this was an all cash offer she apologized for failure to open her email to see that the offer was presented to her two days prior. Apologizing in my mind on never checking her email in box was proof enough that she is not a aggressive agent who is representing her buyers. She took way to long and in the process made excuses on why the seller had not received it which we as buyers find hard to believe with technology today, and instantly being able to receive, send, and forward contracts. Chelsea seems to us as buyers that she is looking out for her own pocket book not her sellers or they would have had the offer within hours and is not looking out for the buyers since her main goal is to best represent sellers who she has a binding listing agreement with. WE STRONGLY RECOMMEND that anyone BUYING OR SELING A HOME IN THE ORLANDO AREA WOULD NOT DO BUSINESS WITH CHELSEA NEVIUS REALTOR BROKER ASSOCIATE IN ORLANDO WITH REMAX 200 ORLANDO. THEY ARE ONLY LOOKING OUT OR THEMSELVES AND THEIR OWN POCKETS OF CASH. ITS CALLED GREED.

In a hot selling market, I got the short end of the stick when I decided to list my home with Edith Chan. She seemingly looked professional, sporting a mercedez, that for my naive self seemed a sign of success. She made promises of potential and the hopes of many offers. I decided to see what this lady does on a random visit to a showing on Sunday. Thats where I found the potential buyer at my door without an agent. They continued to ask me who I am and so on. I being very eager to sell continued my path to show the home. An hour later the buyers left and I locked up and left. Furious with this scenario I called my agent and expressed my concern to hear of nothing but excuses in return. This back and forth situation went on for nine months. The last month I decided to just forget the whole thing and rent the home. She refused to return the keys and walked in on my tennants and asked them to leave the premises for showings. I called this lady one last time to be hung up on and made another promise to drop off the keys sometime soon. I just wanted to have you the sellers read this experience and remember DO NOT LIST with EDITH CHAN. she does not deliver and is extremely rude and unprofessional.

This realtor told people the wrong price than what it was listed, took AWFUL pictures that are still floating around cyberspace of the street sideways from when she dropped her camera, and a corner of our previous home 4 different ways! It was almost comical how bad these pictures were. Then when I took the pics myself and emailed them to her, she STILL didn’t load them right! She also had the price wrong on her website and even told me once that it was time to lower it to the price it had already been for two weeks! When I advised her that it was already at that price she said, well I will have to update my file then, oops. SO FRUSTRATING! Could not wait to get out of a contract with her. She was not helpful and hooked you in with this silly 30 day guarantee.

Remax Condo Plus has the worst agents. I was trying to find a new home in Toronto, I just moved into the country so was not very familiar with real estate agencies. I found Remax Condo Plus online, and figured it was pretty big company here in Toronto. I found some apartment listings online and rang up the Remax Condo Plus’s agent, none of them replied any phone calls or emails. One agent, Marc Neim, called back one and a half week later, and promised to keep in touch with more information about the places that I was interested. Though, he did nothing to follow up, I tried calling him and left messages. It was another week later that he called back, it was extremely difficult to schedule a house viewing with him. He is extremely unapproachable, refused to work outside office hours and was rude on email. I work Monday to Friday, 9-5, it was difficult to schedule a meeting on weekday as he consistently insisted. He finally agreed to meet on weekend, however canceled the appointment a day before. Thanks to that, I met another agent from a different company, she is definitely a professional. Marc made everything difficult for client, I never thought searching for places would be that hard. As a real estate agent/broker, his rude, unapproachable, and unorganized behavior is very unprofessional. I’m not sure whether I was just unlucky to meet him, or if the Remax Condo Plus does not have very helpful agents, either way I would not recommend this company. There are many other real estates agency that is far more professional and helpful in stressful situation like this in Toronto.

I am currently renting a home through Remax and I cannot wait until we can get out of our lease. I will never rent through them again. They were very nice and appeared caring in the beginning, however, ever since we moved in they are holding us responsible for things we are not liable for. The prior tenants did not take very good care of the home and when we were moving in Remax said they would take care of the damages. We have been in this home for 6 1/2 months and have constantly put in maintenance tickets to maintain the home - we want to be good tenants. When we moved in the lawn was poorly cared for and needed a lot of fixing - we were under the impression that Remax would care for it since the damage was done before we moved in. Nope, instead they come and tear up our lawn, put down sod and then send us a big fat bill for it all. This was all done withOUT our authorization. A light outside the home did not work when we moved in so we put in a maintenance ticket. A gentleman came to fix it - turned out it was just a dead light bulb. So, I gave him a bulb I already had and he changed it. Soon after we got a bill for $100 for changing the bulb, are you kidding me! Not to mention our garbage disposal died and we have to replace it under our lease terms - you would think ALL appliances would be taken care of. During love bug season we had hundreds (and I am not exaggerating) of love bugs come inside our home through our sliding glass door due to poor rubber seals around the door. Remax said we should expect a few love bugs in the home and there is nothing they can do about it. I can handle a few love bugs here and there but to spend over 2 hours cleaning up hundreds of dead love bugs in my home and taping a huge sheet around the door to prevent more from coming in is unacceptable. I am so disappointed with the lack of care and concern from Remax and once again, I cannot wait to move out! Save yourself the grief and rent through anybody but Remax.

REMAX: Bruce Shell / MIBOR Scam

Bruce Shell is listed as a member of the Board of Directors with the Indiana Association of Realtors. In addition, Bruce is a member of MIBOR. Recently, I filed a complaint with Bruce Shell and the Metropolitan Indianapolis Board of Realtors regarding Scott Veerkamp. My complaint included documentation of Predatory Lending as defined by the National Association of Realtors and the Center for Responsible Lending.

Unfortunately, Bruce Shell refuses to respond to my complaint. Therefore, I am asking the following question to members of the Metropolitan Indianapolis Board of Realtors: Is it possible for someone from MIBOR to explain how Predatory Lending "protects and promotes the interest of the client?"

Here are the details of my complaint...

In doing some research on the Code of Ethics, I found the following information listed on the Metropolitan Indianapolis Board of Realtors website:

1. "REALTORS shall be careful at all times to present a true picture in their advertising and their representations to the public." 2. "The Code of Ethics is a promise to the public that when dealing with a real estate agent who is a REALTOR, they can expect honest and ethical treatment in all transaction- related matters." 3. "Only REALTORS pledge to abide by the Code of Ethics, and only REALTORS are held accountable for their ethical behavior."

Previously, I provided documentation of Loan Steering on behalf of Scott Veerkamp and his organization. MIBOR was informed that Scott was receiving "kickbacks" on Predatory Loans. To my knowledge, MIBOR did nothing to prevent Scott from preying on the public with Yield Spread Premium. Here are 2 examples of Predatory Lending with YSP and junk fees from Scott Veerkamp...

Loan 1: (Property value $150, 000) A. $4, 799 yield spread premium B. $500 processing fee C. $250 document preparation fee D. $50 courier fee E. $35 electronic filing fee F. $425 administration fee (lender fee)

Loan 2: (Property value $120, 000) A. $1, 440 yield spread premium B. $960 application fee C. $1, 920 in "discount points" (paid to Scott Veerkamp) D. $409 administration fee (lender fee) E. $150 underwriting fee (lender fee)

In addition to the loan documentation, please take time to review items 1-8 in the information listed below. I would appreciate a written response from the Metropolitan Indianapolis Board of Realtors regarding this information.

Items 1-4 in group A: 1. Please explain how a $4, 799 Yield Spread Premium "protects and promotes the interest of the client." 2. Please provide documentation that shows how Scott "protected and promoted the interest of his client" when he attempted to sell a $120, 000 property on a land contract with a "due on sale clause." 3. Please explain how Scott honored his fiduciary responsibility with his client when he made approximately $26, 000 on a $120, 000 property listed with REMAX Central in his own neighborhood. 4. Please provide documentation that shows how Scott "did his very best" when you refused to conduct an open house on a property located "one block down the street" from the house he was living in.

Items 5-8 in group B: 5. Please ask Scott to explain why he removed my property from the multiple listing service after I filed my complaint with MIBOR. A. How was I supposed to sell this property when Scott refused to drive (one block) conduct an open house? B. How was I supposed to sell this property when Scott removed it from the MLS? 6. The National Association of Mortgage Brokers stated it is not necessary to pay an application fee. Please explain how a $960 application fee "protects and promotes the interest of the client." 7. NAMB says processing fees are a violation of their code of ethics because "they're generally not related to any actual service performed by a broker." Please explain how a $500 processing fee "protects and promotes the interest of the client." 8. Scott ran an advertisement in Christian Phone Book with the following statement: "We will do our very best to help you get the lowest possible interest rates at the lowest possible price." A. Please provide documentation that explains how a $4, 799 Yield Spread Premium represents "the lowest possible interest rate." B. Likewise, please explain how a $960 application fee represents "the lowest possible price."

Response: MIBOR knows Predatory Lending represents the extreme opposite of "protecting and promoting the interest of the client." Therefore, they are unable to provide a response that has merit.

Jim Bruggenschmidt

NAR: Predatory Lending Information
http://www.zimbio.com/Exposing+Scams/articles/15VN_4Q6HLA/NAR+Predatory+Lending+Information

Center for Responsible Lending: Seven Signs of Predatory Lending
http://www.zimbio.com/Exposing+Scams/articles/AKevJQHWOKO/Center+Responsible+Lending+Seven+Signs+Predatory

Center For Responsible Lending: YSP document...
http://www.responsiblelending.org/mortgage-lending/research-analysis/ib-ysp-110507-final.pdf

CRL and Equity Theft:
http://www.responsiblelending.org/mortgage-lending/tools-resources/ib011-YSP_Equity_Theft-0604.pdf

Jeff Merkley and Yield Spread Premium:
http://merkley.senate.gov/newsroom/press/release/?id=A09C6A80-537A-4EB1-83C5-31925F046B6F

Warning letter to Scott Veerkamp:
http://jmb27.posterous.com/warning-letter-to-scott-veerkamp-from-the-off

Scott refuses to drive (one block) to conduct an open house:
http://jmb27.posterous.com/scott-veerkamp-refuses-to-conduct-an-open-hou

Scott Veerkamp owes money:
http://jmb27.posterous.com/excessive-interest-rates