Menu
Write a review
File a complaint
CB Online Scams Review of RD.com / Surprise
RD.com / Surprise

RD.com / Surprise review: How do I know what surprise is mine! 145

J
Author of the review
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I received a card stating a free surprise gift is waiting for you and when I went to the www.rd.com/surprise, I was confused and don't understand how to get to the surprise and the more I think about it, how do I know what surprise is mine, there was no number or code for me to put in, my name, etc.

Help smb!

Country of complaint: United States

145 comments
Add a comment
D
D
Dr.John Fencyk
Send a message
Sep 06, 2007 9:10 am EDT

This second notice that I could not bring up the info for free gift? What do I do now? Advise smb!

S
S
snitha jmith
Send a message
Sep 13, 2007 11:05 pm EDT

booooo! bad r.d. if you're giving away "gifts" then they should be free. free of cost or cancellation requirements. it's not a gift if you have to work for it.

N
N
Nancy Healy
Send a message
Sep 18, 2007 11:14 am EDT

I was able to find the free prize. It was three children's books. If I accepted them, I was agreeing to receive "additional" books for a charge. Like a book club. Yes, I'm very annoyed. Plus there is a program tracking those who go check on their surprise.

H
H
Helen Campagna
Send a message
Sep 19, 2007 2:15 pm EDT

This is a glorified scam... I will not renew my subscription when it runs out. Every one who does this will help to prevent R.R from doing this again and perhaps other companies and publishers will think twice before fleecing the public with their scams.

H
H
Helen Campagna
Send a message
Sep 19, 2007 2:21 pm EDT

I will not be renewing my subscrition when it runs out as a result of Readers digest scaming me. Perhaps if everyone who got the scaming card ofering the surprise gift would do as I am ( not renewing) it would teach them a lesson and perhaps other companies, too would get the message.6ddfd

C
C
Chumley Smithers
Send a message
Sep 19, 2007 5:22 pm EDT

Stop teasing! We come to this website to find slimy, cheap, lascivious dirt, and you're cheating us out of it!

C
C
Cynthia Gaunt
Send a message
Sep 22, 2007 8:18 pm EDT

I don't subscribe to the Reader's Digest magazine, but I have
been happy with the books and music that they sell. So there
is some quality to their other merchanidse. Reader's Digest magazine is a good thing to read while you're sitting in the doctor's or dentist's 'office.

From now on, we should just ignore the card or envelope telling us there is a surprise gift and realize it's just a way for Reader's Digest to promote their magazine. We don't have to sue them with a class action suit, just don't go hunting for a surprise that doesn't exist. You just have to know how to play the game.

M
M
Michael Enfield
Send a message
Sep 24, 2007 8:27 pm EDT

My complaint is that RD sends notices to me quite often trying to make me believe my subscription is about to run out, and I need to renew IMMEDIATELY, when in reality, I still have a number of months left. It is just a ruse to get people signed up for years in advance with their subscriptions. I expect the elderly especially, will be taken by this, thinking the notice is valid and renewing, not realizing they already have probably several years left on their subscription. All in all I am extremely disappointed with RD marketing. With SURPRISES and fake renewal notices, they must think we are a bunch of nincompoops out here.

L
L
Linda Emanuele
Send a message
Sep 26, 2007 9:23 pm EDT

Some "surprise gift." Can't even log on! What is RD up to?

L
L
Linda Emanuele
Send a message
Sep 26, 2007 9:24 pm EDT

What gift? Can't even log on!

I
I
Ida Stone
Send a message
Oct 07, 2007 9:15 am EDT

What a waste of time, to get this so called surprise gift. Readers' Digest has sunk to a new low.

P
P
perry j. allen
Send a message
Oct 29, 2007 7:35 am EDT

I usually ignore these promotions, but I have been a continuous rd subscriber for over forty years and I thought just maybe there was free gift. I have had no luck accessing a free gift. I did not realize that rd got involved in scams.

T
T
trudy dunne
Send a message
Nov 17, 2007 5:40 pm EST

Agree wholeheartedly with the other complainers..."free" means just that... I cannot believe the depth that Reader's Digest has sunk to. This was at one time a premier upstanding publication... now it is all ads and this was the final straw! I shall not renew when it is time and will announce to all I know of this lates scam to make you purchase what you dont want/need! SHAME ON THE 'BRAIN' THAT ORIGINATED THIS VICIOUS, CONNIVING OFFER... HANG YOUR HEADS!

R
R
Robert Brod
Send a message
Nov 29, 2007 6:14 pm EST

Google search for "http://www.rd.com/surprise" lists
http://www.rd.com/rd1/surprise/ and takes you to the correct location. This is a scam to get you to buy books rd sends you every few months that are not free but the first book is, that is the surprise! BE WARE!

S
S
Sherry Buzzard
Send a message
Dec 05, 2007 8:15 pm EST

Like all the other complaints I, too, could not get anywhere on the www.rd.com/surprise site. No surprise really. This was just the icing on the cake. I was already frustrated at all the medical ads, many of them in a hard paper that made turning pages difficult. I will not open another Readers Digest. They will be thrown in the trash as soon as I receive them. Can't wait till my subscription runs out.

J
J
Judith Hince
Send a message
Dec 06, 2007 3:29 pm EST

I have tried several times to access this WONDERFUL SURPRISE and nothing shows up on the screen to even go anywhere. It says something like click here but nothing happens. What a sad thing for RD to do to customers like me who have been with you for so many years. Just send me a gift in the mail if you really care about my loyality and apperciate my many years of business. Otherwise take that little FREE SURPRISE NOTE of the magazine before you send it to me.

H
H
Harriet Veili
Send a message
Dec 07, 2007 1:21 pm EST

I received the Surprise Gift Card, too, but can not log on to claim it, Why, Why, Why?

H
H
Harriet Veili
Send a message
Dec 07, 2007 1:27 pm EST

Is it a SCAM, and if so, why? Neshha!

E
E
elizabeth armistead
Send a message
Dec 11, 2007 6:15 pm EST

I agree - yesterday, Dec 10 2007, I received my RD mag with a card saying a free gift was waiting for me as a preferred subscriber. Following the link given, there was no where to log on, and no idea what the gift is... I was shocked to see this has been going on for over a year... has anyone notified RD, and what do they have to say about this?

E
E
elizabeth armistead
Send a message
Dec 11, 2007 6:25 pm EST

I also agree with the comments about the ads - I have been a subscriber for 35 years, and remember the days when you had a quarter inch thick mag with no ads. I understand the need for advertising to keep the mag price low, but the first thing I now do is tear out several ounces of cardboard in order to read the mag! I wonder how much cheaper the mail price would be for the lower weight of the mag. Also, why do I want to read all the insert material of medicines I don't take (if I do take them, I get the inserts with my prescriptions!).

T
T
Thomas Franceskino
Send a message
Dec 15, 2007 8:49 am EST

I also received this card, We have been customers for many many years and now I am very disappointed and if a gift is promised it should be given and not some junk either this probably will be our parting of the ways with readers digest we do not appreciate false claims..

R
R
Ruth Reed
Send a message
Dec 19, 2007 5:23 am EST

I am so disappointed with Reader's Digest and this free gift scam.

C
C
carol L. verdini
Send a message
Dec 24, 2007 6:06 am EST

HOW DO U DO IT AND RECEIVE THE FREE GIFT PLEASE!

B
B
Betty Strantz
Send a message
Dec 30, 2007 3:55 pm EST

Well, I looked up the "surprise." And it was all a come-on. Shame on you!

B
B
Betty Strantz
Send a message
Dec 30, 2007 3:57 pm EST

What a surprise--really a come-on. Shame on you!126

M
M
Miguel A Barraza
Send a message
Jan 03, 2008 3:32 pm EST

I'm still waiting for my surprise and what's up with you guys. I agree with the others writers. Disappointed.

Miguel A Barraza.

R
R
Robbie Williams
Send a message
Jan 10, 2008 8:26 am EST

THIS COMPANY NEEDS TO BE HELD RESPONSIBLE! I feel a heart-felt appoligy to all subscribers would be a good start. Then a large donation to a well known non-profit organization in leu of their deception of a free surprise gift to the people that keep them in busness, US!, THE SUBSCRIBER! This company continues to send gift cards out and deceive. THEY ARE NOT LISTENING! Alot of money flows through this company,SUBSCRIBER MONEY! I urge all of (US) to cancel your subscription. If we STOP the flow maybe they will listen.
THANK-YOU.

D
D
DORIS MUDORE
Send a message
Jan 10, 2008 12:45 pm EST

I WILL CANCEL MY SUBSCRIPTION . YOU PEOPLE ARE REALLY NOT RELIABLE AT ALL. I HAVE BEEN TAKING YOUR MAGAZINE FOR EVER. I GUESS NOT ANYMORE.

J
J
Joseph M. Fiorito
Send a message
Jan 10, 2008 8:18 pm EST

Readers Digest is getting to be worst then Publishers Clearing House with their nonence mail.

E
E
Edgar L. Banks
Send a message
Jan 12, 2008 1:27 pm EST

After 4 attempts to enter the information to "obtain"
this "Surprise Gift",

After three sucessive efforts to enter the data to receive the "gift", I can only concuude that I apparently do not know my own "e-mail address"!

Someone @ Reader's Digest needs to check out their data base.

H
H
Hazel Lambert
Send a message
Jan 16, 2008 3:00 pm EST

I agree with all the subscribers complaints to Readers Digest. The CEO and Customer Service will offer no remedy to all the compaints. I ordered a subscription for my daughter for a Christmas Gift. I was billed 3 times in different amounts. Finally after 30 minutes on the phone with Customer Service, we agreed on a price. The price listed on the Web site is not the price they give you when you receive your billing. It is doubled. The magazine is 75% advertisment with very few real stories.

I suggest that all of the subscribers not renew their subscription next year.

R
R
Robert Grundner
Send a message
Jan 21, 2008 7:14 pm EST

Sick of the mag. LOADED with drug ads then they try to scam us with the "free gift" that turns out to be a subscription. Last time for us.

C
C
Clova D. McClure
Send a message
Jan 23, 2008 11:50 am EST

I toally agree that this is a scam...shame of rd for doing this type thing...the company should be better than this..Next year, I will not subscribe to rd.

P
P
Paul E. Leclaire
Send a message
Jan 25, 2008 5:51 am EST

Cancel my account # RDA/[protected]
You probably won't but I'll feel for trying.
This will be the end of over 60 years reading. Now it's terrible. This scam is the end. Surprise, Surprise!

The last note was from Carol Slater, Nov 19, 2007
Customer Service?

J
J
Just Me
Send a message
Jan 31, 2008 4:06 pm EST

Why doesn't somebody who HAS received the so-called "free gift" POST in here WHAT the heck it was and whether it was WORTH all the hassle?

Sounds like it's just a come-on to sell more RD books, and THEN you might receive a "free" BONUS book or item, ONCE YOU ORDER their books...

Would like to hear WHAT EXACTLY anyone received as their "free gift" and whether it was worth all the chasing around trying to "claim your gift by logging on to www.rd.com/surprise."

Surprise!

B
B
Bill
Spam, US
Send a message
Feb 02, 2008 3:53 am EST

Don't forget to sue for psychological nudity!

N
N
nancy johnson
Send a message
Feb 06, 2008 5:43 pm EST

I will not be renewing my subscripton, to readers digest, after this shameful bit of trickery, we expected a more up front and straigh foreward aproach from R.D. SHAMEFUL, SHAMEFUL, SHAMEFUL..

C
C
cheryl markaverich
Send a message
Feb 06, 2008 6:14 pm EST

I agree with the complaints about the card that came with the digest. I even tried to get on line for my surprise gift, but still didn't couldn't get on.

C
C
cheryl markaverich
Send a message
Feb 06, 2008 6:27 pm EST

I agree with the complaints about the rd.com/surprise card that you got with the digest. To me I think it's a gimmick to make you pay more for you subscription to readers digest, and I don't think that's right. Because I couldn't even get online either to try and claim my gift either.

M
M
Mary Rose Kimmel
Send a message
Feb 07, 2008 11:31 am EST

To Whom Thia May Concern: well, I totally agree; why send this card with hopes to recieve a FREE Surprise, when I got onto the website, there wasn't any evidence of how to get a FREE Surprise, nor what the FREE Surprise was, or is? Wake up people; we cannot read your mind, But you can read the following; "if I cannot recieve a FREE Surprise from a card sent to me, why would I want to spend monies to get Readers Digest?" Thank you for your attention to this e-mail, and I surely hope someone will reply back sooner, not later to me on this matter! Sincerely, Mary Rose Kimmel, Garrett, IN