The complaint has been investigated and
resolved to the customer's satisfactionResolved RBS Bank UAE — Harassment of Collections Dept.
resolved to the customer's satisfaction
I have a 1 payment delay on my loan with RBS bank UAE (ABN AMRO) and the collections dept. people are calling me (MR. Khan [protected] and Mr. malik Azhar Majeed [protected]) and started to tell me indecent words, such sa B***ch, stupid lady, idiot and the F*** word. when I explain why there is delay on my payment, they are telling me to shut UP and they said they don't need my explanation. they don't care if I lost my job, what they care is that I should pay no matter where I get the money from.
is this a prestigious bank treats their customer? they even tell me that I am not a customer but a Defaulter.
I will file a police case and escalate this matter up to their board level as this is not acceptable at all.