The complaint has been investigated and
resolved to the customer's satisfactionResolved Rainsoft — waste of money
resolved to the customer's satisfaction
I've had the system for 6 years and have averaged at least 3 service calls a year. The system just doesn't work reliably and when it does, the cost of maintenance is excessive. I am using 75 lbs of salt and 5 gallons of bleach each month. None of my neighbors using other systems use anything like those amounts.
The network is dealer only. When I attempted to contact the corporate office for help, I was told that they were only the manufacturer and offered no support. This has been one of the biggest wastes of money ever - stay away from Rainsoft!
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