The complaint has been investigated and
resolved to the customer's satisfactionResolved Rainsoft — scam
resolved to the customer's satisfaction
My husband was at Home Depot, waiting for an interview and saw the sign about entering your sweepstakes to win a $1000 gift card. So, he filled it out. Several weeks later we get a call from Rain Soft and they said in order for us to officially be entered into the Home Depot contest we had to get our water tested. Then, she said after we get our water tested they will send us a $20 gift card. She said they are performing water testing in our neighborhood. I asked her if they were going to try and sell us something and she said NO. We'll when the guy comes from Rain Soft to test our water that was fine but then he went on and on and on trying to sell us their Rain Soft water system. We couldn't get him to stop and we had told him our financial situation and that we couldn't afford to by Rain Soft. See, my husband lost his construction company and has been out of work for over a year. We are struggling to save our house and buy groceries, but this sales guy from Rain Soft kept pressuring us to buy their system. It took forever to get the guy to leave. We told him that we don't and can't buy anything and that the lady who scheduled the visit said they were just testing our water and were not going to try to sell us anything. Anyway, Rain Soft misled us to just weasle their way into our house under faulse pretence. Is this a company you want to do business with? Oh, ya.. and the $20 gift card we were suppose to get for getting our water tested, that was also missleading. We got a coupon in the mail from Home Depot that said if you spend $150 you'll get $20 off. That is not a $20 gift card in my eyes. The whole thing was such an aweful experience. We would never intentionally invite a sales person into our home. We can't even afford to buy groceries, come on! Then, when we say NO, this guy won't take NO for an answer and leave our house. This experience left a discusting tast in our mouths about Home Depot. It was a very shady thing to do. All my husband wanted to do was enter your contest for the $1000 gift card. We are serioulsy considering taking our future business to Lowes moving forward and we've already started telling our friends about this aweful experience.
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