Racetrac is usually one of my favorite gas and convenience store combos but one employee can ruin that.
I've learned to put up with rudeness, usually can't get away from it in these kinds of industries.
Saturday nite/Feb 6, I stopped in to pick up a few things.
My purchase came to 12.39, I gave the cashier 20.50, my change should have been 8.11, when I counted money I had on the way home I was 3.00 short. I am absolutely sure b/c we are having a bad week financially so I knew exactly what I had.
I guess you could say its my own but the store was crowded and I was paying too much attention to things going on around me. Don't ever assume you are getting the correct change and not pay attention what you are being given.
Unfortunately some employees regularly shortchange customers as a way of getting extra money. After going over the incident in my memory I believe cashier knew exactly what she was doing.
I tried calling the store afterwards but of course they never answer the phone.
Of course these places don't give receipts unless you ask for them but I was scammed nontheless.
The complaint has been investigated and resolved to the customer’s satisfaction.
82 comments
Poor addittude
Racial profiling
Just a disgusting way of handling a situation lousy way could of been more professional about it instead
This day was the LSAT time I will use their stores YES STORES I have heard from others that these Issues are common
I will go give my business to others that FIX the machines
What can you DO ? Fix the machines You have to pay a small fee ( pump pay ) and you most likely either are very slow to pay - owe them money
OR just do not care