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CB Automotive Fueling and Charging RaceTrac 5800 Hollywood Blvd, Hollywood, FL, 33021, US
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RaceTrac
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RaceTrac company logo

RaceTrac

5800 Hollywood Blvd, Hollywood, FL, 33021, US
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2 complaints
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12:00 am - 12:00 am
Tue
12:00 am - 12:00 am
Wed
12:00 am - 12:00 am
Thu
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Fri
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ComplaintsBoard
V
7:06 am EST

RaceTrac - unsanitary situation

02/04/2020
I have been coming to this racetrac every morning for coffee. there is a heavy amount of homeless in the area but this morning was the last straw. A man full of sores blood and puss coming out of sections of his body, came in drank from his old crazy good coffee cup, poured out the water and used the same cup and put it in the coffee machine where we all put our cups . I told the clerk and manager but they stand there and do nothing about it and look at me like i'm just an idiot and a "ohh well" look. This puts the customers health at risk and anyone can contract a disease or get sick.other homeless come in and do not pay for coffee or anything but go in to the coffee station where the creamers sugars etc are and start grabbing and touching everything. these people are very unsanitary and i have great concern. If there is no control over this situation I will go up the food chain until it resolved. I made the mistake of not pulling out my camera and recording it but that mistake will not happen again. this happens everyday but today it is just unacceptable. I am disgusted and honestly I am concerned about my and others health and contamination.

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8:00 pm EDT

RaceTrac - 305 menthol 100 box

There was a sign right outside the front door that advertised a promotion, $3.29 per pack when you buy 2 packs. I went in & purchased 2 packs, but when the total came up and also on the screen that shows the price it showed I only saved 0.50 cents (the sign outside said save over a dollar), so I quickly did the math and realized the price which was charged to me was $3.67 per pack. When I told the cashier that the sign outside said $3.29 per pack when 2 were purchased he just replied with "the price must've gone up" and didn't look any further into the issue (I believe the shift manager was standing on the cashier next to him, she was wearing a different colored shirt). If I would've known that the sign outside was false advertisement I would not have made the purchase, but that time I just complied & purchased the 2 packs but I was very unhappy about the transaction, not just because the deceptive advertising but also the employees lack to look into the issue. I suppose the quickest way to fix the problem is just continue going to WaWa and 7-11, where I have never had this same issue. Thanks to whomever takes the time to read this complaint.

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