Menu
Write a review
File a complaint
CenturyLink

CenturyLink review: Extra month bill

P
Author of the review
5:28 pm UTC
Verified customer This review was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I cancelled my service 7/31/26. I was paid up to 8/13/26. On 8/10/26 I was notified that I would be billed on 8/13/26 for service from 8/13/26-9/13/26 as Centurylink does not give prorated refunds. I am tempted to call my bank and challenge the 8/13/26 charge but as it is only $55, it probably is not worth my time. I cancelled my service which was 1 internet line up to 40 mbps, actually was 25 mbps on multiple l tests. Also over the 7/4/26 the internet was down, and they couldn't be bothered to repair the problem until after the holiday weekend. Starlink same charge and a real 100 mbps.

Recommendation: Don't expect Centurylink to value customers and expect predatory billing.

0 comments

Add a comment

More CenturyLink reviews & complaints

CenturyLink - Unsolicited phone calls 51
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CenturyLink - extremely slow internet service 69
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
CenturyLink - century link rip off 134
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
CenturyLink - bad service 48
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all CenturyLink reviews and complaints