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Overview of CenturyLink complaint handling
655 CenturyLink reviews first appeared on Complaints Board on Aug 16, 2006. The latest review My home phone service was posted on Jun 17, 2022. The latest complaint poor internet service was resolved on May 03, 2015. CenturyLink has an average consumer rating of 2 stars from 655 reviews. CenturyLink has resolved 186 complaints.
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Use this comments board to leave complaints and reviews about CenturyLink. Discuss the issues you have had with CenturyLink and work with their customer service team to find a resolution.
Latest CenturyLink’s complaints
CenturyLink - My home phone service
I contacted century link June 7 about and unexplained increase in my bill. I was told the bill would be reduced from $134 month to $101. This charge covered phone and internet service. They had to put in a work order to get the phone reconnected since they cut it off while we were talking. The order number is 1011390097. 4 days later I still didn’t have...
Read full review of CenturyLinkCenturyLink - Technical support, internet service, repair technician, waiting time for calling in
3- Years of continued on and off no phone service and no internet service. Waiting times for reporting a repair 45 minutes to 1 1/2 hours. Scheduling a time for repair results in waits of 2 weeks. No show for repairs on multiple occasion, yet text messages note repairs are complete. When asking the billing department to credit charges for weeks of no...
Read full review of CenturyLinkCenturyLink - Internet service
I have a disappointing internet speed of 3 mb provided by CenturyLink and was told for years that faster internet is on it's way. I'm so dissatisfied but it's the only land based internet that I have access to. Seems that when I was unhappy with their company approximately 15 years ago and turned to another provider. CenturyLink filed a complaint for...
Read full review of CenturyLink
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