CB Internet Providers CenturyLink Complaints #2-21

CenturyLink review: Bots are not helpful

Retireg of US

Sep 04, 2026 6:45 pm UTC

Verified customer

Featured review

Old router (lasted nearly 8 years). To replace the old, they sent a used router out that they are discontinuing. It will not hold the username and passwords I set up. It works for an hour or two, then goes back to the factory default. IT IS MADDENING. They owe me for nearly 4 hours of wasted time trying to get this working over three days. Ugh. I work from home and have lost productivity. I can't get to a person. The system loops me through the Ai nonesense telling me that it solved my problem - but it has not actually listened to my problem. F OFF

Recommendation: NO

0 comments

Add a comment

CenturyLink - Fraud 90

CenturyLink - Unsolicited phone calls 51

Resolved

CenturyLink - extremely slow internet service 69

Resolved

CenturyLink - century link rip off 134

Resolved

Replied

CenturyLink - bad service 48

Resolved

CenturyLink - vacation plan

CenturyLink - Nuisance calls

CenturyLink - poor customer service and incorrect bills 1

CenturyLink - centurylink's subcontractor cut my gas line

CenturyLink - internet/I was told one thing and then it didn't happen.

View all CenturyLink reviews and complaints

CenturyLink Contacts

CenturyLink phone numbers

+1 (800) 244-1111

Click up if you have successfully reached CenturyLink by calling +1 (800) 244-1111 phone number 3 3 users reported that they have successfully reached CenturyLink by calling +1 (800) 244-1111 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (800) 244-1111 phone number 10 10 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (800) 244-1111 phone number

Headquarters

+1 (877) 348-9005

Click up if you have successfully reached CenturyLink by calling +1 (877) 348-9005 phone number 0 0 users reported that they have successfully reached CenturyLink by calling +1 (877) 348-9005 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (877) 348-9005 phone number 1 1 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (877) 348-9005 phone number

Internet Service

+1 (877) 348-9007

Click up if you have successfully reached CenturyLink by calling +1 (877) 348-9007 phone number 5 5 users reported that they have successfully reached CenturyLink by calling +1 (877) 348-9007 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (877) 348-9007 phone number 1 1 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (877) 348-9007 phone number

67%
Confidence score

Phone Service

+1 (866) 314-4148

Click up if you have successfully reached CenturyLink by calling +1 (866) 314-4148 phone number 0 0 users reported that they have successfully reached CenturyLink by calling +1 (866) 314-4148 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (866) 314-4148 phone number 0 0 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (866) 314-4148 phone number

Prism TV Service

+1 (866) 963-6665

Click up if you have successfully reached CenturyLink by calling +1 (866) 963-6665 phone number 0 0 users reported that they have successfully reached CenturyLink by calling +1 (866) 963-6665 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (866) 963-6665 phone number 0 0 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (866) 963-6665 phone number

Ordering Services

+1 (800) 423-8994

Click up if you have successfully reached CenturyLink by calling +1 (800) 423-8994 phone number 0 0 users reported that they have successfully reached CenturyLink by calling +1 (800) 423-8994 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (800) 423-8994 phone number 0 0 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (800) 423-8994 phone number

Payment Specialists

+1 (877) 837-5738

Click up if you have successfully reached CenturyLink by calling +1 (877) 837-5738 phone number 0 0 users reported that they have successfully reached CenturyLink by calling +1 (877) 837-5738 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (877) 837-5738 phone number 0 0 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (877) 837-5738 phone number

Moving Services or Billing & General Customer Service

+1 (877) 803-8414

Click up if you have successfully reached CenturyLink by calling +1 (877) 803-8414 phone number 0 0 users reported that they have successfully reached CenturyLink by calling +1 (877) 803-8414 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (877) 803-8414 phone number 0 0 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (877) 803-8414 phone number

Disconnect or Cancel Services

+1 (318) 628-7981

Click up if you have successfully reached CenturyLink by calling +1 (318) 628-7981 phone number 0 0 users reported that they have successfully reached CenturyLink by calling +1 (318) 628-7981 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (318) 628-7981 phone number 0 0 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (318) 628-7981 phone number

Engineering And Technology Management

+1 (505) 250-4393

Click up if you have successfully reached CenturyLink by calling +1 (505) 250-4393 phone number 0 0 users reported that they have successfully reached CenturyLink by calling +1 (505) 250-4393 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (505) 250-4393 phone number 3 3 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (505) 250-4393 phone number

Infrastructure Engineering

+1 (407) 628-6624

Click up if you have successfully reached CenturyLink by calling +1 (407) 628-6624 phone number 0 0 users reported that they have successfully reached CenturyLink by calling +1 (407) 628-6624 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (407) 628-6624 phone number 1 1 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (407) 628-6624 phone number

Sales Engineering Manager

8558914083

Click up if you have successfully reached CenturyLink by calling 8558914083 phone number 0 0 users reported that they have successfully reached CenturyLink by calling 8558914083 phone number Click down if you have unsuccessfully reached CenturyLink by calling 8558914083 phone number 0 0 users reported that they have UNsuccessfully reached CenturyLink by calling 8558914083 phone number

Small Business

8772990946

Click up if you have successfully reached CenturyLink by calling 8772990946 phone number 0 0 users reported that they have successfully reached CenturyLink by calling 8772990946 phone number Click down if you have unsuccessfully reached CenturyLink by calling 8772990946 phone number 0 0 users reported that they have UNsuccessfully reached CenturyLink by calling 8772990946 phone number

+1 (800) 603-6000

Click up if you have successfully reached CenturyLink by calling +1 (800) 603-6000 phone number 0 0 users reported that they have successfully reached CenturyLink by calling +1 (800) 603-6000 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (800) 603-6000 phone number 0 0 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (800) 603-6000 phone number

+1 (888) 320-3452

Click up if you have successfully reached CenturyLink by calling +1 (888) 320-3452 phone number 0 0 users reported that they have successfully reached CenturyLink by calling +1 (888) 320-3452 phone number Click down if you have unsuccessfully reached CenturyLink by calling +1 (888) 320-3452 phone number 0 0 users reported that they have UNsuccessfully reached CenturyLink by calling +1 (888) 320-3452 phone number

More phone numbers

CenturyLink emails

talktous@centurylink.com

100%
Confidence score: 100%

Support

customerservice@centurylink.com

100%
Confidence score: 100%

Support

christian.aguilar@centurylink.com

99%
Confidence score: 99%

More emails

CenturyLink address

930 15th St. 11th Floor, Denver, Colorado, 80202, United States

CenturyLink social media
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Oct 27, 2026
View all CenturyLink contacts