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Quest Diagnostics

Quest Diagnostics review: Unequal treatment at Redlands Quest

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6:45 pm EST
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My husband and I to there at 7 a.m. as walkins Nos. 2 and 3. I was taken in almost immediately. My husband and I waited while walkin No. 4 and many with appointments were taken in. Finally, almost 1 1/2 hours later, I asked two phlebotomists why my husband was still waiting. The female one said that people with appointments had to be taken care of first, which is not true. The male phlebotomist, Jaime, after taking two with appointments, finally took my husband in. I and walkin No. 4 are White; my husband is Black and the phlebotomists are Hispanic. See any racism? I do.

Desired outcome: Change your racist policies.

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