Menu
Myair.resmed Customer Service Phone, Email, Contacts

Myair.resmed
reviews and complaints

Myair.resmed's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
myair.resmed.com
myair.resmed.com

Learn how the rating is calculated

1.5 15 Reviews 4 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Myair.resmed reviews 15

ComplaintsBoard
E
12:00 am EDT

Myair.resmed Mixed Experiences with Myair.resmed

As someone who understands the importance of quality sleep and the role of CPAP machines in managing sleep apnea, I have come across a range of reviews about Myair.resmed. While some users have praised the effectiveness of ResMed machines in improving their sleep quality and monitoring progress, others have expressed frustration with issues such as faulty equipment, poor customer service, and unreliable app functionality. It's clear that there are mixed experiences with Myair.resmed, highlighting the need for potential customers to carefully consider their specific needs and preferences before making a decision. If you are considering investing in a CPAP machine, it's essential to weigh the pros and cons based on your individual requirements and consult with healthcare professionals for guidance.

Read full review of Myair.resmed
Hide full review
ComplaintsBoard
N
1:23 am EDT
Verified customer This review was posted by a verified customer. Learn more

Myair.resmed Frequent Login Issues and Frustration with Machine Performance

Every other time, I gotta log in again, they just said renter or it was my fault. I been usin' this machine for over a year now, and it just started doin' this. It's real frustratin', ya know?

Read full review of Myair.resmed and 4 comments
Hide full review
4 comments
Add a comment
M
M
M. Reinger
,
Verified customer This comment was posted by a verified customer. Learn more

Fast delivery, great prices and exceptional customer support! Happy to be a customer for almost 10 years!

K
K
K. Hettinger
,
Verified customer This comment was posted by a verified customer. Learn more

Great oil Company. Great prices and service ! Been a customer for years and will continue to do so...

F
F
F. Lubowitz
,
Verified customer This comment was posted by a verified customer. Learn more

Great oil company, fast delivery, and good service plan. The only reason they don't get 5 stars is that immediately after we paid full price to fill our oil tank they had texted out a flash sale for 25 cents off per gallon. A bit disappointing. Other than that, we are happy with their service.

W
W
W. Carroll
,
Verified customer This comment was posted by a verified customer. Learn more

Service has always been fast and professional. Would recommend highly

ComplaintsBoard
J
1:02 am EDT
Verified customer This review was posted by a verified customer. Learn more

Myair.resmed Disappointing Customer Service and Compatibility Issues with Resmed Mask and Machine

I bought a Resmed mask to go with my resmed machine, but dang it, they just don't connect! I gave customer service a ring to get some help, but man, they were no help at all. They wouldn't even assist me in figuring out which part I needed or where to find it to make this thing work. Can you believe that? It's frustrating as heck, let me tell ya.

Read full review of Myair.resmed
Hide full review
  1. Pros
    1. User-friendly interface for easy navigation
    2. Real-time sleep tracking and feedback
    3. Personalized coaching for CPAP therapy
    4. Secure data encryption for privacy
    5. Compatible with a range of ResMed devices
  1. Cons
    1. Limited Device Compatibility
    2. Basic Feature Set
    3. No Multi-User Support
    4. Potential Data Privacy Concerns
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Myair.resmed Disappointing and Troublesome: A Review of the myair 11 Sleep Machine

I've been using the myair 11 for a couple of days now, and boy, am I disappointed. It's already stopped working, and let me tell you, getting support from the manufacturer is like pulling teeth. They just pass the buck and tell you to bother your doctor, as if they have all the time in the world to deal with medical stuff and fixing machines.

And let me tell you, my sleep has been a nightmare ever since I got this contraption. The darn thing decided to go haywire and sprayed water all over my bed. Can you believe it? I couldn't sleep for days because of this ridiculous mishap.

Seriously, folks, do yourself a favor and steer clear of this product. It's been nothing but trouble for me.

Read full review of Myair.resmed
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Myair.resmed Review: Myair.resmed Machine - Just Okay, Medicare Rip-off, Avoid Cpap Store, Try Linncare

Okay, so here's the deal. I gotta admit, I messed up big time. I was all tired and sleep-deprived when I wrote that review. Turns out, I should've been talking about the Cpap Store instead of Resmed. My bad, folks.

Now, let's get down to business. The myair.resmed machine, well, it's just okay. It does its job, you know? It's not like it's blowing my mind or anything, but it gets the job done. No complaints there.

But here's the thing that really grinds my gears. Medicare got ripped off big time. I mean, seriously, they got taken for a ride. I managed to snag a brand new machine for my son, no doctor's note needed, for just 500 bucks. Can you believe it? That's a steal!

Now, let's talk about the real issue here. The Cpap Store. Oh boy, where do I even begin? These guys, they made a boatload of cash for doing absolutely nothing. I mean, talk about a rip-off. I've learned my lesson, folks. Never, and I mean never, do business with them. Trust me, you'll thank me later.

But hey, it's not all doom and gloom. I've found a silver lining in all of this mess. Linncare, now they're the real deal. They've got my back when it comes to masks and supplies. They're absolutely wonderful, I tell ya. So if you're in the market for some top-notch service, look no further than Linncare.

Alright, that's all I gotta say about that. Take it from me, a regular ol' human being, and steer clear of the Cpap Store. Stick with myair.resmed for an okay machine, and give Linncare a shot for all your mask and supply needs. You won't be disappointed.

Read full review of Myair.resmed
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Myair.resmed Frustrating Data Handling and Delayed Reports: A Review of ResMed's App

This app, man, it's got me scratching my head. Like, seriously, if it's my data, why does it gotta go all the way to some fancy website and then come back to me? I mean, come on, it's 2023, bro! Why can't the machine just spit out the reports itself? It's been five whole days and I've been left in the dark, and they're telling me it's some ResMed issue. Like, what the heck, man? If the machine could just handle the reports and do its data thing, I wouldn't have to rely on these unreliable ResMed dudes for my info. It's just not cool, you know? And why do doctors even mess with this sketchy service? I'm gonna let UNC know about my complaints, for real. They need to hear it.

Read full review of Myair.resmed
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

Myair.resmed Disappointing and Expensive: A Review of the Faulty CPAP Machine

The machine, like, you know, it starts off all good and stuff, but then after like an hour, it goes all crazy and starts pumping air into my belly. And let me tell ya, that ain't a good feeling, man. It makes me all bloated and wakes me up from my beauty sleep. Like, seriously, what's the point of having this machine if it's gonna do that?

And get this, after just one month of using it, I get this error message saying that the filter needs to be replaced. Like, come on, man! They didn't even give me enough supplies to last for two months! And guess how much this thing cost me? Over a thousand bucks! And you know what's even worse? There's no support included with it. So, like, if something goes wrong, you're on your own, dude.

So, yeah, this machine didn't fix my problem, it just created more problems for me. And now they want me to spend even more money on a new filter. Like, seriously? I already dropped a grand on this thing, and now they want more hundreds of dollars from me? No way, man. I'm done with this machine.

Save yourself the trouble, folks. Don't waste your hard-earned cash on this so-called convenient system. It's anything but convenient, trust me. Look for a different service to find your CPAP machine. You'll thank me later, man.

Read full review of Myair.resmed
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Myair.resmed Beware of ResMed CPAP: Faulty Heating System & Poor Customer Service

I've been using my Resmed CPAP for 'bout 3 years now. But dang, it just up and stopped workin' on me. And wouldn't ya know it, I started gettin' this fancy error message sayin' somethin' 'bout a Heating System Fault. Well, I ain't no tech whiz, so I called up ResMed for some help. Let me tell ya, their customer service and tech support gave me the ol' runaround. Ain't nothin' worse than tryin' to get some help and feelin' like you're talkin' to a brick wall.

So, I figured I'd give Reliable Respiratory, the supplier, a ring. Now, they ain't exactly known for their promptness in returnin' calls, but when they finally did, they hit me with the news that my machine was outta warranty. And guess what? They said I gotta fork over $500 for a brand spankin' new machine. Ain't that a surprise? Funny how they were always quick to sell me new supplies, though. Seems like they only care 'bout makin' a buck.

Now, I did manage to speak to a couple of managers in the end, but guess what? They still wanted me to cough up $500 for fixin' this problem. Can you believe it? Planned obsolescence, they call it. What a scam! Turns out, this ain't no isolated incident either. I went online and found out that this is a "known" problem with ResMed equipment. They're just tryin' to make us poor folks shell out more dough for a new machine. It's downright sneaky, if ya ask me.

So, if you're thinkin' 'bout gettin' a ResMed CPAP, just be prepared for the possibility of it crappin' out on ya and havin' to shell out a pretty penny for a fix. It's a real shame 'cause the machine itself worked pretty darn well for them 3 years I had it. But hey, ain't that always the way? The good things never seem to last.

Read full review of Myair.resmed
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Myair.resmed Disappointing Experience with Resmed Cpap: Lack of Support, App Issues, High Cost, and Poor Customer Service

I've been using my Cpap for a whole 30 days now, but honestly, I don't feel any better. It's frustrating because when I try to reach out for help, there's no email or phone number to contact them. It's like they don't even care about their customers.

To make matters worse, for the past few days, my data hasn't been showing up on the app. What's the point of having this fancy technology if it doesn't even work properly? It's a real letdown.

And let's talk about the cost of this little machine. It's crazy expensive, just like those old fax machines that used to be out of reach for most people. It feels like they have a monopoly on the market, and they're taking advantage of it.

They keep bragging about how my doctor will have access to my data and be able to manage my treatment. But guess what? I haven't heard a single word from my doctor. It makes me wonder if they're just in cahoots with Resmed and the Cpap store where I have to buy my supplies.

Speaking of which, that Cpap store is a joke. They never answer their phone, and it's been two whole days since I left them a message and they still haven't bothered to call me back. It's like they don't care about their customers either.

And to top it all off, I had to pay my supplemental cost upfront because apparently, they're not in their so-called "network." It's all a bunch of nonsense. So now, Resmed and the Cpap store have been paid twice, once by me and once by my supplemental insurance. It's just not fair.

It feels like they're only interested in taking money from Medicare and forgetting about us little people. It's frustrating and disheartening.

Read full review of Myair.resmed
Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

Myair.resmed Review: Medicare Compliance and Mask Switch: Linncare vs. The Cpap Store

So, I just finished my 3-month Medicare compliance with this doctor up north 'cause I'm a Snowbird, you know? He prescribed me this new mask from Linncare 'cause it's the closest store to me. Gotta have a store near both of my residences, you know what I mean? Anyway, Linncare had to request the switch from The Cpap store 'cause those guys never bothered to return their requests or calls. Can you believe it? I ended up using worn-out masks for way too long, it was a real pain.

Now, let me tell you about my 6-month check-up with my first doctor, it was a disaster. The guy had no clue how I was doing for the entire 6 months, can you believe that? The Cpap store totally lied to me. They made a big fuss about this modem thingy, saying it would monitor my sleep and all that jazz. Guess what? I had to pay 75 bucks out of my own pocket 'cause insurance doesn't cover it. And you know what? I didn't even need it! The doctors just read the SD cards, you know? I mean, I did my best to keep track of my sleep with this free online app called sleepyhead, and it worked just fine.

But hey, enough about that mess. I've got my first appointment with Linncare coming up this Thursday, and I'm really curious to see how they compare to The CPAP store. I'll definitely let you guys know how it goes, so stay tuned for my next update.

Read full review of Myair.resmed
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Myair.resmed ResMed Machines: Your Personal Sleep Apnea Control Center

Back in 2011, I found out that I had a real bad case of sleep apnea. Like, seriously bad. I would stop breathing a whopping 92 times per hour! No wonder I was feeling tired all the time, man. So, I got myself a CPAP machine, you know, the one that helps you breathe while you sleep. But here's the thing, back then, those machines didn't have fancy computer chips to keep track of stuff. Nah, it was all old school.

But guess what? That old CPAP machine wasn't doing the trick for me. So, I decided to upgrade and got myself a BiPAP machine from ResMed. They're like the big shots in the world of sleep apnea machines, you know what I'm saying? This new machine had a chip in it, which was pretty cool. It would record all sorts of stuff like how many hours I used it, how well my mask fit, and even this thing called myAir score. It was like having my own personal sleep detective!

After a few months, though, I started noticing that the number of times I stopped breathing or had trouble breathing, which they call "events," was going up again. Not cool, man. But here's the cool part, sleep specialists can actually download all the data from that chip and see what's going on. So, I went back to ResMed and got myself an ASV machine, which also had a chip. It's like having a little computer buddy right there in my bedroom.

Let me tell you, if you're dealing with sleep apnea, you gotta check out ResMed machines. They're the real deal, my friend. All you gotta do is register on their website, and then you can see all the stuff I mentioned earlier. It's like having your own sleep apnea control center right at your fingertips.

Now, because my sleep apnea is so severe, I'm always keeping an eye on my events and scores. If those numbers start going up, I know it's time to pay a visit to my doctor. He can download all the data from that chip and make adjustments to my machine. It's like having a personalized sleep coach, you know what I mean?

Oh, and let me tell you about the myair.resmed.com website. It's not just about the numbers, man. They also show you how to keep your equipment clean and give you tips on how to better manage your sleep apnea. It's like a one-stop shop for all your sleep apnea needs.

Now, I ain't no expert on sleep apnea machines, but I can tell you this much - ResMed is where it's at. Whether you go with them or another brand, just make sure you get one with a computer chip. Take control of your sleep apnea, man. Be proactive and work together with your doctor. And this website, myair.resmed.com, is gonna be your secret weapon in the battle against sleep apnea. Trust me on that one, my friend.

Read full review of Myair.resmed
Hide full review

Myair.resmed complaints 4

ComplaintsBoard
M
12:57 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Myair.resmed my air app

this app needs to have user input. Each night' results differ and I should be able to correlate my experience with the results shown on the app. For instance...1 night

I threw off my mask when my reservoir ran dry. Another night...my mask whistled and woke up my husband... Another night I was conjested and had a hard time breathing... Another night, my mask was hurting my nostrils after I changed from the night before... on and on and on.. WE NEED TO BE ABLE TO HAVE INPUT OF OUR EXPERIENCES ON A NIGHTLY BASIS ON THIS APPLICATION! I will stop using this app soon because I can't track causes.

Desired outcome: FIX THIS APP. ALLOW FOR NIGHTLY INPUT FROM USER.

Confidential Information Hidden: This section contains confidential information visible to verified Myair.resmed representatives only. If you are affiliated with Myair.resmed, please claim your business to access these details.

Read full review of Myair.resmed
Hide full review
ComplaintsBoard
K
12:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Myair.resmed Frustrating Experience with ResMed CPAP App and Support: App Won't Connect and No Response from Customer Service

I'm having a real hard time connecting the App with my brand spanking new ResMed CPAP machine. I mean, seriously, what's the point of having an App if it won't even connect, right? And don't even get me started on their so-called support hotline. It's like talking to a brick wall! I've called them a bunch of times, but all I get is some useless machine blabbering on about options and pressing numbers. Ain't nobody got time for that!

And if that wasn't bad enough, I've also sent them a bunch of emails, hoping for some kind of response. But guess what? Crickets! Not a single reply. It's like they don't even care about their customers. I mean, come on, ResMed, get your act together!

I just want to get my CPAP machine up and running, you know? I've heard good things about this Myair.resmed thing, but if I can't even connect it to my machine, what's the point? It's frustrating, to say the least.

I hope someone from ResMed reads this and actually does something about it. I mean, it's not rocket science, right? Just make sure your App works and answer your damn emails! It's not that hard. Until then, I'll just keep struggling with my CPAP machine and hope for the best.

Read full review of Myair.resmed
Hide full review
ComplaintsBoard
E
10:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Myair.resmed Disappointing App Experience: Unable to Open Link and No Customer Support

So, I got this link from them, right? Supposed to be some fancy app or something. But guess what? I can't even open it! Like, seriously? What a bummer. I tried emailing them about it, but no response. Talk about frustrating, man. And get this, I paid a whopping $300 for this nonsense. What a waste, I tell ya.

Read full review of Myair.resmed
Hide full review

Is Myair.resmed legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Myair.resmed to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Myair.resmed is known for their high standards and safety. If you're thinking about dealing with Myair.resmed, it's wise to check how they handle complaints.

Myair.resmed earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Myair.resmed has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Myair.resmed.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Myair.resmed.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Myair.resmed.com you are considering visiting, which is associated with Myair.resmed, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

The domain associated with Myair.resmed is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.

Adult content may be available on myair.resmed.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • That one myair.resmed.com is embedded within another website. Beware of embedded websites. Scammers may use them to trick you into visiting fake sites. Verify authenticity before entering personal information and research the site for safety
  • Myair.resmed.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The myair.resmed.com may offer a niche product or service that is only of interest to a smaller audience.
  • We conducted a search on social media and found several negative reviews related to Myair.resmed. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
I
9:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Myair.resmed Frustrating Experience with Myair.resmed: Password Issues, Lack of Help, and Terrible App

So, I had this problem with Myair.resmed, you know, that website for tracking your sleep apnea stuff. Man, it was a real pain in the neck. I wanted to create a new password, you know, for security reasons and all that jazz. But guess what? It wouldn't let me! Can you believe it? I mean, come on, it's not rocket science, right?

So, I thought, maybe I'll just change my email address instead. You know, try a different approach. But nope, that didn't work either. Why, you ask? Well, apparently, my machine was registered with my previous email, and they wouldn't let me change it. Talk about frustrating, right?

And let me tell you about their help site. Or should I say, lack thereof? Yeah, that's right, there was no help site to be found. I mean, seriously, how am I supposed to figure things out without any guidance? It's like they expect me to be some kind of sleep apnea expert or something. Not cool, Myair.resmed, not cool at all.

And don't even get me started on their app. It was just plain terrible. I mean, it was glitchy, slow, and just overall a pain to use. I expected better, you know? I mean, come on, it's the 21st century, we should have apps that actually work properly.

So yeah, overall, my experience with Myair.resmed was pretty disappointing. I mean, I just wanted to track my sleep apnea progress and all I got was a bunch of headaches. Not cool, Myair.resmed, not cool at all.

Read full review of Myair.resmed
Hide full review

About Myair.resmed

Screenshot Myair.resmed
Myair.resmed (myair.resmed.com) is a highly reliable and efficient online platform that provides users with valuable insights and information about their sleep apnea therapy. This website offers a comprehensive and user-friendly interface, ensuring a seamless experience for individuals seeking to monitor and improve their sleep quality.

One of the key features of Myair.resmed is its ability to provide users with personalized sleep data analysis. By securely connecting to their ResMed device, users can access detailed reports and metrics related to their sleep apnea treatment. These reports include information about their nightly usage, mask fit, and therapy progress, allowing users to gain a deeper understanding of their sleep patterns and make informed decisions regarding their treatment.

The platform's intuitive design and clear visualizations make it easy for users to interpret their sleep data. Through interactive charts and graphs, users can track their progress over time, identify trends, and pinpoint areas for improvement. This data-driven approach empowers individuals to take an active role in managing their sleep apnea, leading to better treatment outcomes and overall well-being.

Furthermore, Myair.resmed offers personalized coaching and support to its users. The platform provides helpful tips and guidance to optimize therapy adherence and improve sleep quality. Users can also set goals and receive motivational messages, creating a supportive environment that encourages them to stay committed to their treatment plan.

In addition to its user-centric features, Myair.resmed prioritizes data security and privacy. The platform ensures that all personal information and sleep data are protected through robust encryption and strict privacy protocols. This commitment to confidentiality instills trust and confidence in users, allowing them to freely engage with the platform and benefit from its offerings.

Overall, Myair.resmed is a highly reliable and effective online platform that empowers individuals with sleep apnea to take control of their treatment journey. With its personalized sleep data analysis, intuitive interface, and supportive features, this platform serves as an invaluable resource for individuals seeking to improve their sleep quality and overall well-being.
How to file a complaint about Myair.resmed?

Here is a guide on how to file a complaint against Myair.resmed on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Myair.resmed in the 'Complaint Title'.

4. Detailing the experience:
- Provide detailed information about your experience with Myair.resmed.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, and company's response.

5. Attaching supporting documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you seek.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submission.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint against Myair.resmed on ComplaintsBoard.com.

Overview of Myair.resmed complaint handling

Myair.resmed reviews first appeared on Complaints Board on Jun 27, 2023. The latest review Mixed Experiences with Myair.resmed was posted on Mar 28, 2024. Myair.resmed has an average consumer rating of 1 stars from 15 reviews. Myair.resmed has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Myair.resmed contacts

  2. Myair.resmed address
    9001 Spectrum Center Blvd., San Diego, California, 92123, United States
  3. Myair.resmed social media
Myair.resmed Category
Myair.resmed is related to the Medical Services and Facilities category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.