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4.4 7758 Reviews

Facebook Complaints Summary

132 Resolved
1239 Unresolved
Our verdict: With Facebook's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Newest Facebook reviews & complaints

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5:25 pm EST
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Facebook Failure to pay bill.

David Kaydee ; David M Kiome ; David Kaydee Kiome ; DJ Kaydee

This fellow wont pay bills or pay back money that is under a few hundred dollars. He runs a rental house in Thornton Colorado where he wont return renters security desposits. He also won't pay the repair men that do small service jobs on this house. He knows that any amount under a few hundred dollars is safe for him to take because no one from out of the state will want to spend the time or money coming after him.

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Update by Mark Sanchez
Apr 03, 2010 10:50 pm EDT

Pinnacle Investment did pay the ammount due. It was very late and took a lot of phone calls to get. Be warned.

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9:28 pm EST

Facebook yocash

Hello Zynga site. I have joined the blockbuster online service. I had the correct credit card information and I have received the confirmation number. Yet I have not received my yocash. I am not trying to attempt a scammbecause I am a true yoville player who has completed the game, but I continue to enjoy it. my e-mail address is ms.[protected]@yahoo.com. This is not the first time this has happen to me, but I feel that I can not keep allowing this to happen. So if you can please look up what have happen to my yocash. My confirmation number is [protected]. Thank you. Ms.[protected]@yahoo.com

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1:01 pm EST
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Facebook facebook copyrights

First of all I have two complaints that I would like to bring up. Im sure most of you have heard of the popular networking site facebook. Well for the past month I have been getting updates telling me that friends of mine have been answering sexual questions about me on facebook. For instance one of the questions answered about me was "Does Cage S. Remington have a crush on Belinda Mathison?" Uh no facebook I dont have a crush on Belinda Mathison, because after 12 facial reconstructive surgeries her face still looks like Micheal Moore used it to wipe his ### with. And secondly I have a husband and a beautiful chinese baby boy who looks just like Jackie Chan. So ### you facebook.

Signed, Disappointed

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Jason Shender
Eugene, US
Jan 29, 2010 1:08 pm EST
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### Jeff NORIN! and go go power rangers!

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6:29 pm EST
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Facebook scammed out of money

I WAS SCAMMED BY SOMEONE NAME TREVOR AND I WANTED TO KNOW IS THERE ANY KIND OF WAY I CAN GET MY COINS BACK

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Purnama
, ID
Feb 14, 2010 12:36 am EST

Oh my God, i dont believe if they are cheater. On monday february 8 2010, James martin (jamesmartin_33@yahoo.co.uk his no.+[protected]) i know him from tagged, he send me message. He say to me if he send me parcel (lattop HP, gold jewerries, shoe, rose flower and invesment document sum 10.000 pound ). Then 0n wednesday, someone from Malaysia call me ( no.+[protected] ) if i must pay 5460 Ringgit Malaysia. I must pay by WU and reciever NURUL HIDAYAH BINTI ZAHARBUDIN. I dont believe if my money lose.

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Ms Express
, SG
Jan 21, 2010 7:47 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I also get cheated by this people that i have a package that been hold by the custom.And they ask me to said money them so they can release my package. So then i send the money that they asking for. And When i send the money 5, 460 ringit. They asking for another 8, 000 ringit to insured the package coz they said that the thing inside is valueble. And has currency. Then i realise that i've been cheated. and all my money is gone. And this is there email add.Sharon Karan

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9:25 am EST
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Facebook scammed and hacked

i was been scammed 2 times the first one i started an event i only said that i wanna buy zen garden when some appeared he asked me that how much money i will pay i only said 5000 coins he answered that will do.but before i bought it he said wait. i even wait along time . but when we are trading i saw there that it is a zen garden. then i put 5000 coins i accept it. but trade was cancelled beacause a warning sign said the trade was cancelled due to possible scam. i did not listen to that warning beacause it always appearing. after the trade im so exited that it only cost me 5000 but when i remove it on my inventory it is a mother earth i was so disapointed on it beacause i really worked hard on it. the second time im scammed is that i go to event saying sellin popcorn bag i said i wanna see popcorn bag but he only let me see it through trade i even put 400 coins to it and i even agree on it. after the trading i went quickly to my apartment to see but when i drag it on my apartment i did not see it. i also been hacked, somebody just told me a website i even go there i only see a replica of facebook but when i entered my email and password many nothing happened i just ignore it.
but when my sister log in facebook my sister saw my account is still online and typing my sister tried to tell hi
but it also replied when i came to my account i loss all my stuff and coins. i wish to take action on it.
if u cannot refund my stuff u can just take action about wpe pro. beacause i think that software allows scamming and hacking. and also i wish to the readers of this will be a lesson never go to replica of a facebook or myspace.

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jawsd
Paducah, US
Oct 06, 2009 6:08 pm EDT

got scammed for 45k and want it back the persons name is bobby on yoville thats who scammed me

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big daddy jason
st.francis, US
Jan 25, 2010 11:33 pm EST

i got scammed so manytimes it come out to be 300000 this girl was doing something we had to send her gifts the best gift wins and atm i won and she kick me out and took all my stuff and someone siad they will trade me yocash for a flat screen and i gave her the falt screeen and she left plz help me and give me back all my stuff

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matty22
, NZ
Dec 29, 2009 1:52 am EST

i got scammed of 1000k on yoville on facebook and i wont it back please the persons name that scammed me is kayla and my name is matty (they are the names on yoville) my real name is mathew and i sont no hers please give it back

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matty22
, NZ
Dec 29, 2009 1:51 am EST

i got scammed of 1000k and i want it back they stole it of me and i am real annoyed. the person who scammed me is kayla and my name is matty thts the names on yoville my real name is mathew but idont no hers

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dominickco hodges
Columbus, US
Dec 21, 2009 3:53 am EST

my name dominickco hodges and i got chair which was free but it took 700 of my coins on 12/20/09

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K
5:21 am EST
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Facebook fake products and criminal behavior

Do not order boots from Uggfacebook.com. They are not an approved Ugg dealer. Their boots are fake. I ordered some and they didn't fit, they smelled like chemicals, and were obvious fakes. I paid $79 for the boots. I asked to return them. I paid $23 to ship them back. And now months later the "company" has not returned my $79. So I am out $100 and have no boots. Do not do business with this web site and warn others about them too.

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whatever.
Oakdale, US
Feb 21, 2011 6:26 pm EST

Yep. I ordered the tall boots from there. The pictures looked genuine. I got them and the label was a different color, it was not true to size and obviously fake. DON'T BUY.

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Brian Lawlor
Niskayuna, US
Jun 13, 2010 7:49 pm EDT

www.Uggfacebook.com

My friend give me purchased UGG from this site, UGG sheepskin Tall boots, Very cheap, Genuine and great service.

Very satisfied .I love it.

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got uggs?
, US
Jan 07, 2010 10:44 am EST

I ordered boots the day before your post ... wish I knew better. Got incorrect tracking number, no invoice in English, and no boots delivered. Have filed a claim with PayPal, but still have a very disappointed daughter that did not get her boots for Christmas! :( . No refund yet.

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10:27 am EST
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Facebook Unauthorized stealing of funds from bank account

I have been a customer of NOVA and now Elavon for over 11 years with no problems, suddenly they have taken over $210.84 + $30 from my business checking account, causing it to be overdrawn and causing me to be charged fees from my bank. when I called them about this frantically - they advised me it was their error and they would issue credit. I was SO relieved!
When I called them I expected no problems since I have been a customer so long and never had problems with them before, and it went fine in the beginning, Mandy told me they had taken this amount from a large amount of their customers in error and were going to issue a mass credit to each customer. BUT they have no idea when. Talking with supervisors Lisa Oliver and Amber (X7867) they basically told me that it is just to bad that they took this money by mistake during a recession, at Christmas time from small businesses all across the nation and they they will issue credit some time but have no idea when. they also advised me that even though this was their mistake and they would give me my hard earned money back
"at some point" they would not pay any of the bank fees I have now incurred because of them stealing this money out of my account without authorization and not returning it once they found and admitted their mistake. they also do not return calls even if they say they will, I have still never been called by anyone at Elavon!
I would highly recommend NOT doing any business with this company.
I have been in the credit industry for over 21 years and have never been treated so poorly by anyone I have ever done business with. They are self admitted thieves.

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9:39 am EDT
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Facebook - Relationship status on facebook not working

Dear Facebook, The relationship status thing isn't working at all, my girlfriend sent me a relationship request for me to be engaged to her and although I accepted it, it doesn't show on my profile as "ENGAGED TO RIRI SMITH", it shows nothing instead. Please fix this problem for me as soon as possible or you will loose my girlfriend and I as your...

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5:28 pm EDT
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Facebook sociopath alert! sociopath alert!

KELLY O'NEAL + FACEBOOK = FRAUD AND THEFT! Hey, local longtime swindler and con man Kelly O'Neal (AKA O'Steal) is trying to 'reach out' to the public and repair his deservedly trashed reputation by posting a heartwarming, pathologically scewed profile on Facebook.com. Feel free to go online there and let this human garbage know what you think of con men who swindle Dallas artists out of hundreds of thousands of dollars in samples, designs, merchandise and fees. And for info on the upcoming class action lawsuit being organized against him and his vile 'partner' Rene, email [protected]@yahoo.com! Thanks for your support in shutting down this blight on the Dallas retail market!

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1:23 pm EDT
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Facebook - extremely poor customer service by facebook

THIS MESSAGE IS A FOLLOW UP TO "Extremely Poor Customer Service" by Facebook posted earlier today. Here is Facebooks address that you need to submit a complaint to the BBB of Silicon Valley San Jose, CA Facebook address: Facebook, 156 University Avenue, Palo Alto, CA 94301, and phone number: [protected].

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1:35 pm EDT
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Facebook - Lying about people's iq

I do not complain ever, but I went on facebook and they have a message pop up and say a friend has say !)! IQ and wants you to see if you can beat him/her or it will say "Jody 98" "tom 101" and salina 105" can you beat them only to find out there is no test, It's a way to get you to take a test that put's 9.99 on your phone bill and none of my friends took...

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7:23 pm EDT
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Facebook womanizer

Larry Bryant uses any means necessary to meet women. His current game is trolling Blackplanet and facebook. If you google him, you will read many glowing stories about this man and the HIV/AIDS movement. Yes, admirable, but there is another side to this martyr!

This "man" has the ability to suck you in with his words of fidelity and trust. He will tell you it been years since he has fallen in love and no one but you has made him feel this way. He claims his issues with woman revolves around trust issues! Yeah! trust issues because LB cant be trusted! I met him on FB and he approached me with everything I wanted to hear. He promised me the world and that I was the first one to make him want to open his heart. He was "scared", but our "love" was worth the risk. We even talked about the possibility of marriage and a "forever"! LB, do us all a favor and stay in your lane and date WITHIN your league. Stop spreading your lies and possibly your HIV to women that deserve a good man, a faithful man, and honest man, a clean man, a disease free man! We are too sexy, smart, classy, independent for you! You got us because you had some really good lines and appeared to be so vulnerable! Well, the truth is out! Crawl back under the rock you came from!

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kids4future
Dallas, US
Mar 03, 2010 6:25 pm EST

Same sex marriages legal in DC this week! Well now Mr. Bryant can get married in DC...lol

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missyislor
DC, US
May 03, 2009 9:14 pm EDT
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blah, blah, blah...LOL...LOL
CTFU...Comedy!

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superman
funcity, US
May 03, 2009 8:58 pm EDT

LOL, truth hurts don't it Missy.

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missyislor
DC, US
May 03, 2009 7:27 pm EDT
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blah blah blah

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Interesting
Clinton, US
May 03, 2009 12:35 pm EDT

Hi ladies scorned by Larry,

I noticed some things interesting in your intro statement: You tell Larry to date within his league but he must have been in your league because he was able to manipulate all of you. If I'm talking marriage /forever with someone, I would have had to be the woman on his arms at these events, in his writings, photos and at family gatherings to believe such a thing. If you read his interviews, he said his work comes first and then he'll think about settling down--that was a RED FLAG for me that he will play until then. It is slander to even indicate that he would indulge in risky behavior to put someone at risk--personally, I know that is not true. Unless you are now HIV+, you need to stop making those comments. Anyone can spread the disease through risky behavior but don't make it seem like that is his intention because he admits he is positive. That is truely irresponsible, especially from such "smart, classy, independent" ladies like yourselves.

If you thought you were so smart, sexy, classy and independent, how could someone out of your league manipulate you with words. I would rethink some of those adjectives. As far as the internet goes, red flags come up whenever someone starts all that "you are my Queen" "marriage/forever" BS and don't even know me. I don't let my ego believe that I am the only one for this person without alot of actions to back it up. And how is it that all of a sudden a man who makes his reputation on talking about his disease (so you knew) is not clean enough for you but was good enough to steal your hearts and if he really wanted you...could have had you. That is a low unnessary position to take and why his work is so important because the stigma still exists. Who is the vulnerable one? Let's face it, with all your nice adjectives, you are just as superficial as the next woman. Larry is attractive (don't change your mind now) and that is why women try to work around the disease. If he was short and balled, he may have gotten your prayers but not your heart or your time. You thought his disease made him vulnerable to just be glad to be with someone and that person would be you. Just add superficial to the adjectives too--to be fair. It's nothing wrong with being superficial--I love "eye candy" but realize it can come with a price--and I'm not the only one that's enjoying the view.

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stopthemadness
Clinton, US
May 03, 2009 2:11 am EDT

I did not know Larry was this powerful or that women who apparently saw good in him would go to such extremes. You have the right to get the word out if it makes you feel better. But enough is enough, don't you think. After all, he is a public figure and doing good work. His personal life should not be interferring with his work that people rely on him for and come up in every search about him. If you no longer care about Larry, you should care about the people he serve. It is no longer about alerting other women but trying to mend a broken heart. I would hate to see what would have happened if he had a real relationship with any of you--what the reaction would be. Not to make light of your hurt--emotional relationships are powerful but it takes two. Take responsibility for being so vulnerable and not having all the actions match the words--at least meet the man before you agree to destroy his name---REALLY. I only talk to people locally so I can meet them and see what's for real--not internet fantasy for those that did not meet and spend time with him.

I also noticed some people who dated him supporting your cause but that's bias because they had feelings too and it did not work so they want him to get his. Don't say I can't relate-- because I cared about him too for a short time so I have been there with Larry Bryant being all I could talk and think about. But I put things in perspective, take responsibility for what is real and what is not and MOVE ON! Just because you think it's a relationship does not mean it is one.

Also, remember you reap what you sow--the internet can work both ways--do you want info posted about you on all these sites? Just like you have info about him--he has gotten to know things about you too. Maybe you will appreciate the person he really is by not stooping to your level to use the information against you. If there are any christians here, FORGIVENESS would be good right about now. But I shouldn't have to ask--it should be apparent by your actions. Be blessed and pray for Larry and hopefully he will pray and forgive you too.

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superman
funcity, US
Apr 30, 2009 7:00 pm EDT

You may not be the only one, but you are the main one. Admit it you said the extra same things on the other profile that you prefer everyone to. You just changed your name. If Larry was so bad then why not just make the complaint and let it go. You tried to ruin the man because he hurt you. Two wrongs don't make a right and since you are the one posting then, you are the one i'm talking to.

See the very first post is from you saying that you agree with everything about Larry, well it was you making the complaint. You forgot to change your name then. It don't have to be about me either.

When are you going to get over this and move on?

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missyislor
DC, US
Apr 30, 2009 5:54 pm EDT
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I'm telling you that it should not be so serious for you! You dont even have any personal stake in the matter, but I do understand its a public board and people are free to post as they choose. I never said anything about your opinions until this actual post.(and still I said I understand this is a public board) I had to go back and read the other posts.
I was the one who was called everyname in the book and not once did I respond to that nonsense until now.

Oh but wait I am supposed to be the only one posting on this board.

Anyway Ladies- again its not about these non believers or LB its about warning others and giving them a choice.

Peace out

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superman
funcity, US
Apr 30, 2009 1:59 pm EDT

If it's not that serious, why did you post the complaint. Like I said if you only wanted to hear from people who had personal stake in the matter you shouldn't have put it on the internet. You started attacking me for my personal opinion and I fought back. And you are lovin dumb ### women, you have not fooled me.

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missyislor
DC, US
Apr 30, 2009 1:08 pm EDT
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notahter-
LOL...why are you so upset? It's not that serious. Yes I am a ###, but not worthless. You post on here more than I do. You dont even have any personal stake in the matter, but I do understand its a public board and people are free to post as they choose. But damn, you act like you want to fight me. Honey ease up. Again, it's not that serious.

I know right@lovin' [censored] women!

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9:19 pm EST
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Facebook Ripoff/scam

I was duped by this company who offered 5 magazines for $27.00 USD. I just checked my bank statement and I was charged $91.00! This was part of a "come on" on facebook for a game where you "earn" coins by playing the game and as a means to "earn" more coins, you are given a choice of "offers" promising a certain thing, in this particular case magazine subscriptions--five magazines for $27.00--where you enter your credit card info and upon payment from your bank, you are awarded the "coins." This is deceptive and dishonest. Had I thought it was going to cost me $91.00, I'd never have participated. I suspect I now much cancel my credit card to avoid additional charges to my account. I am furious with facebook and this total scam company. I feel the attorney general's office needs to investigate this company and plan to advise him of such.

Read full review of Facebook and 167 comments
Update by DawnD13
Feb 15, 2009 10:27 pm EST

Sorry I misunderstood the form and entered my OWN address and phone #. The company's phone number is [protected]. ALSO...it is on facebook as "MagazineBurst.com" Don't get ripped off. I'm calling tomorrow morning (9-5 CST), and will contact my bank for a new card no. and am contacting facebook in addition to the attorney general's office. I hope the other person who requested a refund gets it!

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Amy N Davis
Amy N Davis
Columbus, US
Mar 18, 2024 1:34 am EDT

I am thankful for the ability to connect with friends and family . I prefer high privacy and limit personal information if possible. I think it is a free way to connect . I hope these problems get resolved soon.

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Donna Wolfenden
North Kingstown, US
Mar 17, 2024 12:53 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello, . About a week ago I turned on my laptop as usual and found that half the print is now in Spanish and the other half is in English. I don't speak Spanish, nor do I want it on my laptop, it's very annoying and frustrating and

I don't know how to fix it. Can you PLEASE help me ?

donnawolfenden2@gmail.com

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Angelia White
Lilburn, US
Mar 03, 2024 10:21 pm EST

Why am Rated a 1 on Facebook.This should not be done to any company.

I have never got this rating and I have been in business 20Plus years.

Angie White

Angie's Embroidery

ahwemb@bellsouth.net

[protected]

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Leonid Man
, US
Feb 12, 2024 7:53 am EST
Verified customer This comment was posted by a verified customer. Learn more

I listed my watch with pictures and wanted price. The watch is authentic, I have the warranty and registration, in Tag Heuer USA headquarters.

The marketplace place refusing to advertise for the unknown reasons. I have asked to review and no answer.

Regards,

Leon Man

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Verna Penn Moll
, US
Jan 29, 2024 12:18 am EST

My posts on FB show for 1 or 2 days, then they disappear.

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alida carpenter
Mcloud, US
Jan 21, 2024 4:15 am EST

My son had some girls on facebook dating sight ask him to give him some money, he is mentaly challanged, when i checked his bank account, i found about this i asked him about it and he said he was asked to give him 50.00 and they would be his girl friend, so he did.

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Michael Kocher
, US
Jan 15, 2024 4:53 am EST

My account was hacked, and I desire to delete it as I no longer have access. The account is Michael Kocher of Kitchener ON the phone number was [protected]

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Jerx Ann
Guagua, PH
Dec 25, 2023 5:21 pm EST
Verified customer This comment was posted by a verified customer. Learn more

My Instagram account was disabled last December 4, 2023. I was shocked because I didn't violate anything bad. I want to access my account again.

I tried to make them review their decision but they do not want to. The account was so important on my studies because it contains my files from school.

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Ramamirdam
puducherry, IN
Dec 02, 2023 2:02 pm EST

My mobile Number is [protected]. Same number is used by another

person in Facebook portal. This is my AIRTEL Number and is in use since

2013.

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Megan Wa
, US
Nov 27, 2023 12:37 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I have moved to the US. So why is it that, when I try to post news articles, "This content isn't available in Canada - In response to Canadian legislation, news content can't be shared on Facebook" *still* comes up?

Facebook Customer Reviews Overview

Facebook is a social networking platform that allows users to connect with friends and family online. It enables the sharing of photos, videos, and messages, as well as the creation of groups and events. Additionally, Facebook offers a marketplace for buying and selling items, and its business pages allow companies to establish a presence and engage with their audience. The platform also provides targeted advertising opportunities for businesses looking to reach specific demographics.

Facebook In-depth Review

User Interface and Navigation: Facebook has a user-friendly interface that is easy to navigate. The layout is clean and organized, making it simple to find and access different features and settings.

Features and Functionality: Facebook offers a wide range of features and functionalities that cater to various needs. From posting updates and sharing photos to creating events and joining groups, there is something for everyone on this platform.

Privacy and Security: Facebook takes privacy and security seriously. Users have control over their privacy settings, allowing them to choose who can see their posts and personal information. The platform also provides options for two-factor authentication and alerts for suspicious activities.

Advertising and Monetization: Facebook offers advertising options for businesses and individuals to promote their products or services. While ads can be seen throughout the platform, they are generally unobtrusive and do not interfere with the user experience.

Customer Support: Facebook provides customer support through various channels, including a help center, community forums, and direct messaging. While response times may vary, the support team is generally helpful in resolving issues and answering queries.

Community Engagement: Facebook fosters a strong sense of community engagement. Users can connect with friends, join groups, and participate in discussions. The platform also encourages social causes and supports fundraising efforts.

Mobile Experience: Facebook's mobile app offers a seamless experience, allowing users to access all features and functionalities on the go. The app is well-optimized and responsive, ensuring smooth navigation and quick loading times.

User-generated Content: Facebook thrives on user-generated content. Users can share their thoughts, photos, videos, and more, making it a platform for self-expression and creativity. The ability to interact with others' content through likes, comments, and shares enhances the overall user experience.

Accessibility: Facebook strives to be accessible to all users. The platform offers features like alt text for images, closed captions for videos, and keyboard shortcuts for easy navigation. Additionally, Facebook works with screen readers and supports multiple languages.

Overall User Experience: Facebook provides a comprehensive and enjoyable user experience. With its intuitive interface, diverse features, and commitment to privacy and security, it remains one of the most popular social media platforms worldwide.

How to file a complaint about Facebook?

1. Log in or create an account: Ensure you're logged in to your ComplaintsBoard.com account. If you don't have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to open the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Facebook. Make it specific and clear, such as "Unauthorized Account Deletion by Facebook" or "Facebook Ad Billing Dispute".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The specific problem you faced with your Facebook account or service.
  • Any relevant transactions, including dates and financial details, but omit sensitive personal financial information.
  • The exact nature of the issue, with as many details as possible.
  • Steps you've taken to resolve the issue with Facebook, including any communication with their support team.
  • The company's response or lack thereof.
  • How this issue has personally affected you, such as lost business opportunities, stress, or privacy concerns.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Do not include sensitive personal information like social security numbers or credit card details.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Facebook, whether it's a refund, account restoration, or an apology.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is understandable and that all facts are correct to the best of your knowledge.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Facebook on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so check back regularly to stay informed.

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ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Facebook Customer Service. Initial Facebook complaints should be directed to their team directly. You can find contact details for Facebook above.

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Use this comments board to leave complaints and reviews about Facebook. Discuss the issues you have had with Facebook and work with their customer service team to find a resolution.