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CB Websites Facebook 156 University Avenue, Palo Alto, CA, 94301, US
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156 University Avenue, Palo Alto, CA, 94301, US
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9:15 am EDT
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Facebook - credit card return money

I have been try to get someone from Face Book to answered me about a game i was playing last night. the game was Bingo Blingo i was try to see how must it was to play the game an hit the wrong key to get off that page that was at 5;38am Wednesday 27, 2012. I would like to have my money back i don't have $94.80 for a game.I call the Headquaters, wrote on Face Book an on my phone you just get an recording no one to talk to about this...Can you help please, Face Book was taken the money off the card.An i would like to have it back...Thank you for your time.. Diane Dews

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meaty
Richmond, US
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Sep 12, 2015 11:05 am EDT

Had over 2000 tickets on each of my accounts.. have not played in a while.when I returned to play maybe 2 weeks at the most, my tickets had disappeared. I have 2 accounts and I still have the other 1750 tickets on it but not on my tmason113@gmail.com. would like my tickets back so I can continue to play. I have been playing for 2 years.dont want to stop now...Thanks

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Cynthia Brizendine
Phoenix, US
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Apr 29, 2013 2:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

was charged for tickets that I did not receive and the charges were for $19.20 and $19.90

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pebbppeb
Saint Johns, US
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Apr 04, 2014 2:31 pm EDT
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Don't waste money on this game. It steals your points, your tickets and eventually your money. I can't count how many Bingos I won, but weren't credited. I used to keep up a tab of them, but not anymore. After today, I'm done. I'm not playing this game anymore. It also steals your bingo from you if you bingo in the last 5 seconds or so.

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1:23 pm EDT
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Facebook - Following up unresolved complaint with BBB

THIS MESSAGE IS A FOLLOW UP TO "Extremely Poor Customer Service" by Facebook posted earlier today. Here is Facebooks address that you need to submit a complaint to the BBB of Silicon Valley San Jose, CA Facebook address: Facebook, 156 University Avenue, Palo Alto, CA 94301, and phone number: [protected].

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Gisela Deal
Springfield, US
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Jan 02, 2016 3:27 pm EST

Dec 30 2015 I payed Jackpot casino $ 250.00 for 500 Million points, facebook took the money but I never got my points their web=page crashed and I could not get on again all night.There is NO WAY to get an answer, but I will put a Fraud blocko n by my bank, Sad state of affairs!, also contact my Attorney General customer protection agency

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krispix318
Baltimore, US
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Aug 11, 2011 12:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

It isn't facebook's fault that your credit card was used fraudulently. That's probably why you haven't heard from anyone. As two people above me said, contest the charge with your credit card company - which is what you should do with any fraudulent charge. If worst comes to worst, and it might be the safest option, get a new card number.

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MITZI KEEELING
Purcell, US
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Aug 09, 2011 9:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I woke up and I had 2209 facebook credits and I immediately knew I had a problem. I did not order any credits nor would I ever. I called my credit card and sure enough. They had wiped my account clean. $219.00 was taken from my credit card. I still have not heard from anyone and I still do not have my money back. I am so upset. When I filed the complaint they asked if I wanted to go on one of the judge shows to have my complaint heard on t.v. Now that I have read all of your complaints I wish I had said yes. Just so facebook would have had to face the public with what they are doing. I hope the best for all of you and I sympathize with your problems. I hope we can all get our problems resolved soon.

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Karen Beth Young
US
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Apr 30, 2011 8:24 pm EDT

Farcebook...I've also heard Fakebook
Young v. Facebook, Inc.
Facebook Account Deletion Lawsuit
Arbitrary and capricious user account handling
Lack of customer service
Blog information at -
http://facebookaccountdeletion.blogspot.com/2011/02/facebook-account-deletion-lawsuit.html?commentPage=2
Post your account problem or any messages sent
or recieved by Facebook which you are having a
problem with. Write you account deletion issues.
Or, send a response to mskbyoungblog@aol.com
Case currently pending in California District Court

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TexLib
PR
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Apr 20, 2011 2:44 am EDT

Did not know that there were so many problems associated with Facebook. You're right about the customer service...there isn't any. If any problem arises that is not addressed under their menu, then you're just out of luck. You can't reach them. I finally just deleted them and am moving on. Facebook is a fraud. "Farcebook"

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Karen Beth Young
US
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Mar 31, 2011 8:49 pm EDT

Young v. Facebook, Inc.
Currently being heard in Santa Clara County, California
District Court - Possible class action status consideration
Account handling, deletion and termination complaints
Blog information - Write your comments at -
http://facebookaccountdeletion.blogspot.com/2011/02/facebook-account-deletion-lawsuit.html
Or, send account problem information to mskbyoungblog@aol.com

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ErikV
Yukon, US
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Mar 28, 2011 2:46 pm EDT

I absolutly hate chain messages. Just the other day I was in one that had 635 people in it. My phone went balistic! Around 70 people deleted their Facebook because of that.
Congrats Mark Zuckerberg, Wish I were as AWESOME as you!

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Karen Beth Young
US
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Mar 06, 2011 7:37 pm EST

YOUNG v. FACEBOOK, INC.
Facebook Account Deletion Lawsuit -
Currently being heard in California District Court, class action case status
consideration pending, next hearing date March 18, 2011
Case information and blog -
http://facebookaccountdeletion.blogspot.com/2011/02/facebook-account-deletion-lawsuit.html?
Or write to mskbyoungblog@aol.com

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RENWICKBOY
Ajax, CA
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Dec 29, 2010 11:02 pm EST

My account has been comprimised by someone posing as facebook...
How do you contact facebook to stop this.
What is the email to complain?
What are my options?
ABSOLUTLY NONE AND NOBODY WILL RESPOND TO ANY
PROBLEMS I HAVE.
THERE IS NO CUSTOMER SERVICE, AND THERE SHOULD BE SOMEONE RESPONDING TO
ALLEGATIONS OF BULLYING/ COMPRIMISED ACCOUNTS ETC...
FACEBOOK MAKES A LOT OF MONEY FROM US...THE USER.

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rachael06
New York, US
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Nov 23, 2010 3:15 am EST

The picture won't post for some reason but it included fellatio and it's incredibly degrading.