The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased curriculum from them on 11/5. They said it takes 10 business day's. On day 11 I called for the status of my order. The customer service rep argued with me and kept telling me how wrong I was. When I said that this was poor customer service she told me I am a 'lousy customer' and hung up on me. I hung up and called back for almost 2 hours and wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
Hotels.com has been scamming people since they first opened up. Paying their employees only 9.00 to 9.90 an hour. Then you make like .7% commission. Some employees would bring in over 100, 000 for the company in one month and not make and commission because they didn't meet a certain 'Close Ratio'. It is crazy how Expedia make all this money and doesn't pay...
The complaint has been investigated and resolved to the customer’s satisfaction.
I placed an online order with Mookie Gifts on September 21st. I ordered The Nightmare Before Christmas Jack and Sally Spiral Hill Action Figure Boxed Set for my Wedding cake topper for my Halloween wedding reception.
After a while without hearing anything via email, I contacted them. Even though they say the item is 'In Stock' they told me that due to the...
The complaint has been investigated and resolved to the customer’s satisfaction.
This vendor supplies health internet leads for insurance agents and brokers. Their website makes contradictory claims that there is no commitment to use their service and that one may cancel at any time. They also promise closing rates of 30% and claim that shoppers do not visit competitor's websites. I have not closed anywhere near 30% of their lead...
The complaint has been investigated and resolved to the customer’s satisfaction.
John Conley came out to my home representing Admiral Services. He inspected my ac units and claimed that all 4 complete systems (compressor, furnace and coil) had to be replaced. He claimed that damage was due to aftermath of Hurricane Ike. I did not believe John Conley's assessment so he offered a demonstration of one of my outside units. He used a gauge...
The complaint has been investigated and resolved to the customer’s satisfaction.
Our Qwest telephone bill reflected an $8.43 YOUR PRODUCTBILLSETUP charge from ILD Teleservices, Inc. I contacted their customer service department to question this charge - the agent could not, or would not, provide any details about what I was being charged for. She only stated that it was the result of an on-line request for service. I told her that we...
The complaint has been investigated and resolved to the customer’s satisfaction.
On February 27, 2008, my parents purchased a dog for me from Petland. He is a mix breed called a 'Cavachon'. He is a joy to have and is a wonderful animal, but he is sick. Petland legally sold my parents a sick animal with kennel cough and blood in his stools. I have documentation from the store where the pets caretakers daily updated how he wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
We had a checking account through US Bank. They had deposited 80 dollars of somebody else's money into our account without us knowing. We called the number on the back of our card to check our balance one day and we had X amount of money in there, so we went shopping. We didn't spend all of it, but the next day I get online to check our balance again and it...
The complaint has been investigated and resolved to the customer’s satisfaction.
I went into a local Valvoline oil change station for an oil change. I had my own oil (synthetic) and car manufacturer's oil filter. I had my oil changed before at that station and others. I have only been charged $15.00 to cover labor. Upon completion, I was presented with a bill for $33.99. I was aghast. I had the bill rechecked on 2 different computer...
The complaint has been investigated and resolved to the customer’s satisfaction.
This is what Bank of America did to me. We bought our home in December 2006. It is an older home and needed a lot of repair. They had an appraisal done and appraised the home at $105, 100.00. The was bought for $52, 000.00. Well we purchased our own home owners insurance and the insurance and the yearly taxes were escrowed into the payment of the home.
Our...
The complaint has been investigated and resolved to the customer’s satisfaction.
About a year ago I received my phone bill from Embarq that included third party charges from OAN Services, Inc... Even though I had never even heard of OAN, Embarq expected for me to pay the entire bill including these totally unauthorized charges & then contact OAN if I thought that I was entitled to a refund. I contacted OAN & told them that I absolutely...
The complaint has been investigated and resolved to the customer’s satisfaction.
This company advertises in home music instruction on your schedule. We contacted with company to provide 16 weeks of lessons for my grandniece. As the date that the lessons were supposed to start approached, we had heard nothing. We contacted them and were assured that this was taking a little longer, but that the teacher would call in a few weeks with a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered wow gold from Offgamers.com and they didn't deliver. After 6 days of waiting I said I wanted my money back. They said np we'll give back your money just give us 24 hours. Its been 48 hours and their live chat is no help. Reps keep giving the same excuse: refund is processing, sir. Please be patient sir. Thats it. They're officially scammers thats why I am reporting them to ripoff!
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had to deal with Vonage Customer Service Reps 4 different times to try and resolve my $50 unlimited calling business line(s) charges. These reps blatantly lie to you! Every one of them has and then tells me that the previous rep's statements were not valid and what I am currently paying is 'what I signed up for.'
I am now paying overage charges on...
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a letter telling me that I won the 2nd category in the amount of 100, 000.00USD through entry in Northamerican Sweepstakes in July. They said that my tax to the government would be 3, 900.00USD and they included a check for 4900.00USD to pay those taxes.
The balance of 95, 100.00USD would be sent to me after I called the claims person to claim...
The complaint has been investigated and resolved to the customer’s satisfaction.
There were several attempts to have these problems fixed and was left out in the cold. Well really it was the hot because I just bought my first home and they said that they talked to my girlfriend and said that she said it never worked but the first claim was made in may well guess I didn't need a a/c during that other 90degree weather. Then they said my...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was searching online to find a grant writing program to obtain a grant for college. I found this website GRANTSEARCH.com. They were advertising a disk for 2.99. I purchased the disk. About 5 days later I went to my bank to cash a check, and was told that my account was negative 75.00 I was taken aback because I was thinking I did have a few dollars left...
The complaint has been investigated and resolved to the customer’s satisfaction.
Unfortunately, we allowed Jason Staling, a Celebrity Food sales rep out of the Bellingham office into our home to sell us the food service. A family with five kids and a single income, we were intrigued by the delivery service. When he found out that we already had a freezer, (he had to verify it on his paperwork) he told us that CF wanted us to have a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I placed an order with Spicy Lingerie and attempted to cancel the order that same day, only a few hours later. They first sent me an email saying that they wouldn't cancel the order because it had already shipped. I sent them an email back saying that it wasn't possible that the item had shipped because they haven't even had time to process it yet. They...
The complaint has been investigated and resolved to the customer’s satisfaction.
I returned a gemstone in accordance with their instructions and after 3 months they have not returned my money. All the do is 'escalate' my claim after repeated phone calls.
I don't recommend purchasing anything from this company.
The complaint has been investigated and resolved to the customer’s satisfaction.
I had been off for 4 days due to the truck that they sold me I had only been with them 3 weeks. When got the truck back they gave me a load at 1300 that did not pick up until that nite until 2100 the trailer did not get loaded until 2330 and I had to go 400 miles and deliver at 1100 the next day. They made the schedules and I abide by that and made my...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was told that there was no long term obligation when I enrolled and that it was month to month. As if that was not enough, I had a heart attack in early 2007 and had bypass surgery. These jerks harassed me in rehab. I told them what had happened, that I was in rehab, and that I could not have massage.
I did not hear from them for almost two years. Now I...
The complaint has been investigated and resolved to the customer’s satisfaction.
I contacted Capella University about Ph.D. classes in business, and was hard-sold by their 'counselors' who called me and pressured me to enroll. The per credit cost I was originally quoted was increased after my first term. They also did not mention the additional costs of attending required residential colloguia, which add a hug amount to the cost of a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was told I was pregnant on 11/12/2008. As a waitress I went into work and told my boss a month later due to lifting over 20lb. items. I was continuously harassed for 2 months after by a shift manager. I was told I should not be working anymore if Im not doing my job as everyone else had to do, Pregnant women should not be in the workplace, and had...
