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CB Education and Training Amadeus Home Music School
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Amadeus Home Music School Fraud and theft

I signd up for a certain number of violin lessons for my thirteen year old son. They supplied a teacher and honored that number of lessons. When it came time to renew we paid $400 dollars for additional lessons. Just when we did that his teacher said that he would no longer be able to conduct the lessons. We contacted the company and explained that we would like a refund instead of starting over with a new teacher. They have yet to give us that refund after months of calling them. I am more outraged today (3/4/09) because they went into my account and removed an additional $400 dollars. I didn't receive my original $400 and now they take an additional $400 for services which I have cancelled. This is fraud and theft. I have tried calling but get a run around or a voice mail. I am not the only person this company is doing this to. The complaints are all over the Web when I search Amadeus Music School. This company should be shut down.

Company Business Name: Amadeus Home Music School

Country of complaint: United States

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Amadeus Home Music School unauthorized charge on my credit card

on 3/3/09 amadeus home music school made an unauthorized charge for $440.00 to my visa debt/credit card (issued by my federal credit union) for music lessons never ordered, never recieved. he also runs this scam under the following:
*AMADEUS HOME MUSIC SCHOOL*
www.amadeus-home-music-school.com
www.amadeusschool.com
*ALLEGRO HOME MUSIC SCHOOL*
www.home-music-school.com/
*PICASSO HOME ART SCHOOL*
ripping off teachers as well with non payment on contracts
www.art-housecalls.com
PRESIDENT/OWNER
Michael Lawson
metro music
254 mt prospect
clifton, nj 07012
POSSIBLE PARTNER
Heath Mensher
266 Main St.
Madison, NJ. 07940

Company Business Name: amadeus home music school

Country of complaint: United States

Address: 439 west shore trail, Sparta, New Jersey

Phone: 877-537-7660

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Amadeus Home Music School Unpaid Teachers!

I have been working for Amadeus for about a year and a half now. In the beginning it was good, they paid on time and gave me lots of students. But then I had to start reminding them to pay me and I let it slide for far too long! I have not been paid since mid-January; when I called to complain, I was told that no one was getting paid! They owe me almost $1100 in wages that I will probably never see! I will now have to jump through hoops with the state to get paid! No one is returning my calls, emails or anything and I am FUMING angry! They are theives and have been ruining my good name for almost 4 months now.

Company Business Name: Amadeus Home Music School

Country of complaint: United States

Address: Sparta, New Jersey

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SingerLady
Brooklyn, US
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Jun 08, 2009 11:32 pm EDT

I think you have a great idea. I am an unpaid teacher too. I didnt finish out my 8. I figured it out by 5. My email is Princessfina1981@aol.com

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Karen
Ashburn, US
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Jun 03, 2009 4:02 pm EDT

I am also an upaid teacher. I was told that I would be paid $35/lesson, have taught 8 lessons and have not been paid. They attempted to charge my client more than once for the 8 lessons. I would like info about how to join the class action suit against Amadeus Home Music School. KarenEWinter@gmail.com

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Amadeus Home Music School Fraudulent charges & no refund

DON'T USE THIS COMPANY! THEY ARE COMPLETE FRAUDS. Had signed up for their services in August. The piano teacher stopped halfway thru and never received refund despite repeated requests. Gets worse...they recently charged my credit card $1600 in January and then tried again 3 days ago but were denied as deemed suspicious. Donna said they had been hacked into and the charges were accidental...and oh by the way the owner just happens to be abroad for the last couple months...So like I said Don't do business with this company!

Will also be reporting them to the authorities.

Company Business Name: Amadeus Home Music School

Country of complaint: United States

Address: Sparta, New Jersey

Phone: 877-537-7660

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Danielle
Lehighton, US
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Apr 16, 2009 10:48 am EDT

This school is horrible. I ordered drum lessons for my autistic child. They billed me Dec. 15, 2008. After jerking me around for 1 month I got 4 seperatic lessons. The teacher was very nice but came a long distance and wasn't happy with the drive. I then discovered that I had been charged 2 more times from the school with in a week of each other. February 25 and March 4th, 2009. I contaced the school and Donna said there was a data base error and it was being corrected. I told her I was disputing the charges with my credit card company. So far only 1 of the charges has been revresed (by the credit card company). Then my teach quit because he hadn't been paid. I am still pursing the charge backs from my credit card company. I hope these people go straight to jail when all this is done.

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fdsafdsadsf
Massapequa, US
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Mar 17, 2009 7:26 am EDT

These people dont give a crap... Drew who is suppose to refund my $ does not answer the phone. They charged me 1040 $ 3 x on my credit card in one month. I got back 2 of the charges and have been calling daily. I plan to drive there if I have to. Im not letting this go. They are frauds and I don't trust Donna either. I was told their computer was hacked which is such bull-s... because if the computer was hacked the hackers would not be charging music lessons.. I live in Long Island and they have a branch here in Huntington - so for anyone interested, this is the same company.

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Crystal
Plainfield, US
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Mar 13, 2009 10:14 am EDT

I worked for them, and things got totally out of hand -- they grew too quick and couldn't handle everything, and they let me go.
My understanding is that they are closing down, and have asked everyone to reverse the charges on their Credit Cards or call in and get a direct credit.
My friend in the company told me they want to resolve EVERYTHING, and that they feel bad about it.
Here is the number they told me to call: [protected]

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DWJ
Rossville, US
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Feb 23, 2009 1:50 pm EST

They are fraudulent. We had the same experience. Am disputing the credit card charges now.

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lucretia
The Bronx, US
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Feb 21, 2009 12:41 pm EST

I have filed a claim with the New Jersey Better Business Bureau. Amadeus never responded to them and my complaint was put on file. I received my credit card statement today with 2 separate charges of 1, 563.00 one in January and one in February, 2009. I have not received the services I paid for which were supposed to bring my son's lessons up to February, 2009, lessons stopped in September, 2008 with no word of a refund or any offer to provide services already paid for. I am owed a refund and then I'm billed again for something I haven't received and never renewed? What is up with this fraudulent company and why are they still advertising?

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Amadeus Home Music School Run down of my terrible experience

On Tuesday July 1st, 2008 I received a phone call from the Home arts school (a Donna person) explaining that my cello teacher would not be contacting me as scheduled since she/he was finishing up with another student. I was told that she/he would be contacting me the following week to schedule lessons. Although quite disappointed, I understood. However, after I waited for another week and still did not hear from my teacher, I called last Tuesday July 8th to inquire about the situation. At that time I was told that the situation was unfortunately the same as the week before. It was explained that the teacher was over-booked but stated that she/he would definitely be contacting me by the end of the week. I told them that I would be out of town on Thursday and Friday and gave my cell phone number to pass along to the teacher to be certain that I could be reached. On Tuesday July 15th I still had not heard from this teacher on either my cell phone nor my home phone.

Furthermore, I called the office the next day to discover that the person I had been calling before, Lucy or Lisa, had quit and was directed to call Donna Esposito. I left 2 messages briefly explaining the situation and asked that my call be returned. I did not hear from Donna so I called again this morning at 10:30 a.m. And left another message. I’ve also contacted customer service and left messages with them. Thus far, no one has returned any of my calls. Donna's voice is irritating to say the least. She sounds like a shut in who is afraid of everything. She must be a nervous wreck, working for these jerks. I kept hearing mention of a Michael Lawson and Heath Mensher (whom I researched online to discover that the only Heath Mensher is some kind of fledgling filmmaker person--oddly enough, it IS the same Heath Mensher-there's a voice on one of the videos that this Heath Mensher posted that has a voiceover that sounds IDENTICAL to one of the voicemails I was directed to by Lucy/Lisa...very very fishy). Michael Lawson apparently is the President of this so-called company. If this is true, this man should be put in JAIL!

I scheduled 2 months of lessons to begin July 1st for a very specific reason. July is my least busy time of year and when I have the most free time. I purposefully chose these dates to allow myself the necessary time to get started with my new instrument.

No one has contacted me to schedule lessons as was promised nor has anyone from the company contacted me to offer an explanation as to why the teacher has not yet contacted me. I paid for these lessons via credit card at the beginning of June. I expected services to begin on the date we had scheduled. Had I known at the time of signing up with your school that I could not have begun lessons on July 1st, I would not have signed the contract for 8 lessons with your company. I would have begun my studies with another local teacher who could have accommodated my schedule.

I expected a full refund in the amount of $464 but I am STILL trying to get something done. I want these people stopped and their leaders put in jail and I'm going to do whatever I can to make that happen.

Kirsten S

Company Business Name: Amadeus Home Music School/Picasso Home Art School

Country of complaint: United States

Address: San Francisco, California

Phone: 941-926-3638

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SingerLady
Brooklyn, US
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Jun 08, 2009 11:30 pm EDT

If anyone needs a REAL voice teacher in the NYC or LI area please email me at princessfina1981@aol.com . I have been ripped off by these people too and I am so sorry to have had anything to do with them

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Concerned
Mine Hill, US
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Apr 25, 2009 2:51 pm EDT
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Bunch of people have complained on "Help Me Howard" too.

Yes, it is the same Heath and there's a bunch of contact info for all parties involved over there.
http://weblogs.wpix.com/news/helpmehoward/2009/04/music_school_hits_bad_note.html

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JTC
Queens, US
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Apr 14, 2009 4:06 pm EDT

Same story: I taught 8 lessons "working for" Amadeus and have not been paid. No reply to e-mail, no response to phone calls. If anyone needs my information for legal action, please contact me at john@johnthecomposer.com.

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abdtrocker22
Jacksonville, US
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Apr 09, 2009 1:58 pm EDT

I also am an Amadeus teacher, or was for that matter, finished my last client for free and will ofcourse no longer do anything for this so called company. I am willing to invest time into teaming up with every other client and teacher, including myself being unpayed, to see this company go down. If authorities need names and numbers of clients and teachers it can be arranged. email me at beiden7@yahoo.com.

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Trish
US
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Apr 09, 2009 9:49 am EDT

I work for Amadeus, too. They currently owe me for seven lessons. I can't get a hold of anyone either. I agree that they are criminals and overall bad business people. I am very sorry for all of the people they have cheated out of their money. I really like my students, and it's not fair the way they have been ripped off.

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steven davidson
Seal Beach, US
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Apr 03, 2009 1:55 pm EDT

Hey, They're aren't particular, They Also rip off their teachers too! I have been working for them for 16 weeks and have always been on time to my lesson and never canceled once, and I have not received two of my checks and of course I cant get a hold of anyone, not Donna, not Cherie, no contact. Pretty sure I'm out $400 bucks... If you are a music teacher and are lucky enough to read this before you start at amadeus music, don't do it, unless you like working for free... I need to take a trip to New Jersey sometime.

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Meghan W. Elkins
Baltimore, US
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Mar 23, 2009 5:26 pm EDT

I work for Amadeus too and I have not been paid for March and I am owed over $600.00, which I know I will never see. They have made a mockery of musicians and teachers everywhere. I rue the day I ever signed up for this incompetent and corrupt organisation. I will do everything in my power to help the people Amadeus swindled, including myself. I have met some great families and now I am sick because of all that has happened to them and their overcharges and for myself in not being paid and I have yet to receive a 1099-MISC. My first step is reporting the lack of a 1099-MISC to the IRS as fraudulent charges. I'm tired of trying to get someone on the phone and I'm tired of my, almost daily, emails not being answered. Please contact me at meghan.w.elkins@gmail.com to see what we all can do to try to get our money back and/or to be paid and be done with it!

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Sam
US
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Mar 13, 2009 10:19 pm EDT

George and Crystal - if you know how bad they are, will you assist the rest of us in reclaiming our money? I have already been in contact with the local police - local to the addresses I can locate online. Not much can be done yet without information. We need names, addresses, phone numbers, etc. Let's put an end to these thieves. Any attorneys been a victim yet? Maybe we can start a lawsuit?

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Crystal
Plainfield, US
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Mar 13, 2009 9:05 am EDT

I worked for them too, and things got totally out of hand -- they grew too quick and couldn't handle everything, and they let me go.
My understanding is that they are closing down, and have asked everyone to reverse the charges on their Credit Cards or call in and get a direct credit.
My friend in the company told me they want to resolve EVERYTHING, and that they feel bad about it.
Here is the number they told me to call: [protected]

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verymad
Cape Coral, US
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Mar 05, 2009 10:26 am EST

Cancel whatever card you used to pay for lessons from Amadeus Home Music School. They have yet to refund my missed lessons from November 2008 and now they have made two additional unauthorized charges to my credit card. I had to file a fraud claim with the credit card and am now waiting to hear from them.

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Amadeus Home Music School Stole money 2009

My husband and I set up in home music lessons for our girls as a Christmas present. We ran searches to verify the authenticity of the company and were met with glowing reviews. The music lessons were to start in January of 2009 however the instructor was a no call no show. We called the company but were unable to get through because either no one answer or the line was busy. My husband was alerted that the company charged our credit card another 500.00 so they have stolen in total over 1000.00 from our account and have not contacted us once since the lessons were arranged.

Now when we research this company there are numerous complaints with the BBB and customers are instructing those with similar complaints to go through small claims court as a way to recover money. We are incredibly upset and fear for the loss for not only ourselves but many others. Perhaps we can all get together and file.

Company Business Name: Amadeus Home Music School

Country of complaint: United States

Address: South Carolina

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gronup
Washington, US
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May 06, 2009 3:13 pm EDT
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How do you get a refund? My daughter's guitar teacher came 4 times and never returned, I thought it was his problem until I found the Amadeus website to complain and saw they are not operating! And then I found this website! I feel like a fool, but they had good reviews and references!

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MMB
Pottstown, US
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Apr 06, 2009 10:18 pm EDT

Yeah...I have 8 outstanding lessons, and I don't see anyway they're going to even attempt to reconcile. They just bailed. What an absolutely gutless and shameful move. How do they sleep at night. Their karma will do them in...but, ggp...if you have contact info, you should post it for everyone, so we can assault them with phone calls and emails...

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TigerMommie
Mattapan, US
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Apr 02, 2009 7:34 am EDT

I'm in the same position, as a teacher. I am currently waiting to be paid for 20+ lessons. No one emails or calls back, and I'm totally at a loss. I'm willing to finish out the current students lessons, but not if I won't be getting paid. If anyone has any info to help me out...please let me know. You can contact me through my blog: http://inthetigerden.blogspot.com/

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dave
Boston, US
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Mar 24, 2009 10:14 pm EDT

I agree with what other teachers have posted. Its ridiculous. I had no idea what was going on until one of the parents I work for told me how he was getting double-charged. For me to get paid by this company involves at least a half-dozen reminders in email/phone calls. When I first started, they'd pay me every 4 lessons. Now, I log as many as 20 lessons before anyone gets around to paying me. Its frustrating because I enjoy working with my students, but I can't imagine continuing with this company much longer. How is this legal that they can wait to pay me whenever they feel like it?

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ggp
Sun Prairie, US
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Mar 17, 2009 10:38 am EDT

I worked in management and had to leave because I was getting physically sick by what I suspected was going on. I would be happy to give any numbers, names, etc...to anyone that needs help.

FYI...I was told by the owner that in the client's contract, it states Amadeus automatically renews your lessons/credit card if you do not notify them of termination ahead of time. So, the owner thinks he is completely justified in charging the cards at least once, per the contract. I have not read the contract to see if this is true.

While they are claiming to honor remaining lessons and money owed, I suspect that one day they are just going to be gone. I have a feeling they are going to reopen in approximately 6 months under a different name, etc...just a hunch.

If anyone has any ideas on best method for us to connect, please post. I will be happy to email/call you.

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Crystal
Plainfield, US
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Mar 13, 2009 10:13 am EDT

I worked for them, and things got totally out of hand -- they grew too quick and couldn't handle everything, and they let me go.
My understanding is that they are closing down, and have asked everyone to reverse the charges on their Credit Cards or call in and get a direct credit.
My friend in the company told me they want to resolve EVERYTHING, and that they feel bad about it.
Here is the number they told me to call: [protected]

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Christina Clark
Indianapolis, US
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Mar 05, 2009 4:49 pm EST

my husband bought me lessons for xmas and we got the runaround and double charge too. he told the credit card company and they creditted us back all of our money, wish there was more we could do to stop others from being ripped off. the number we used to talk to a real person was [protected] and her name was Donna Esposito if you want someone to yell at, thats what we did!

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DavetheRave
Raleigh, US
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Feb 21, 2009 5:13 pm EST

These people are sheisters...do not deal with them...They will rip you off-especially if you use a credit card to pay them..I have been teaching for them for a few months and they have not paid me for my work and have charged my student's parents hundreds of dollars. Do not use these people! They are very nice on the phone but as soon as they get your $ forget it...They need to be shut down and strung up by their cohones..!

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lucretia
The Bronx, US
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Feb 21, 2009 12:37 pm EST

I have filed a claim with the New Jersey Better Business Bureau. Amadeus never responded to them and my complaint was put on file. I received my credit card statement today with 2 separate charges of 1, 563.00 one in January and one in February, 2009. I have not received the services I paid for which were supposed to bring my son's lessons up to February, 2009, lessons stopped in September, 2008 with no word of a refund or any offer to provide services already paid for. I am owed a refund and then I'm billed again for something I haven't received and never renewed? What is up with this fraudulent company and why are they still advertising?

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Gayla
Cartersville, US
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Feb 12, 2009 3:17 pm EST

I am a piano instructor with Amadeus as well as have my own business; where in SC do you live? I would be glad to provide you with lessons for your girls. I am considering pulling out of Amadeus for similar reasons I've read on this website. I have had my own private lessons business for over 25 years with a Masters degree in music. I also have become very frustrated with them. I live near Myrtle Beach and you may contact me @ [protected]- Gayla

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Amadeus Home Music School no refund no teacher

BEWARE: Unfortunately, I join the majority in their opinion of these thieving scam artists - Judging by the comments posted here, I can kiss any hope for a refund goodbye. My story: I paid up front for guitar lessons. Our "teacher" was reliable at first, then cancelled and "doubled" the lesson times on numerous occasions. Our "teacher" was actually a forklift operator moonlighting and had no formal schooling. I wanted my son to learn to read music and the chords. Neither was ever taught. What was taught, were some heavy metal tunes. Most of the lessons consisted of my son watching the teacher play away on my son's own guitar. We did develop a relationship with this "teacher" and being ignorant of the art of music teaching, I naively re-enrolled for another course at 880.00 About three months into the roller coaster ride of lesson rescheduling, Our "teacher" became very unreliable, cancelling last minute 4 weeks in a row. When I called to ask for another teacher, I was assured one would be provided. Alas, The one provided was even more unreliable and never even made it at all. The second reason left on my answering machine for cancelling was: "I forgot I have a gig in Manhattan tonight, maybe we can get together next week.
Enraged and frustrated, I spoke with Donna (who seems to serve in the capacity of kindly jerking people off) who assured me that she would speak to "Jason" (who I am now certain is fictional) and I would be satisfied with their "solution". About 2 weeks and 6 emails from me later, Donna left an extremely long and sad story on my voicemail at work: "Now I really know why Joe (the latest loser no show "teacher") didn't show, It turns out his mother is very sick and dying in California and he moved back so that explains why he could'nt make it to you" HUH? That's my sad story, I am owed money, haven't been contacted and join those who would be interested in putting these thugs out of business.

Company Business Name: amadeus home music school

Country of complaint: United States

Address: Sparta, New Jersey

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D8Nicole8L8E
Lytle, US
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Jul 17, 2009 9:23 am EDT

I signed up for piano, guitar, & violin. It was going REAL great although my guitar/piano teacher did nothing but talk theory and after 3 lessons of each I asked for a new teacher which they could not produce so I added my remaining lessons to the violin as this teacher Joseph was AWESOME! Unfortunately, I had to have surgery and had to take a break from lessons for a few months. By Jan. 09 I let the company (Donna) know that I was signed off by my doctor and could start back up again for my final 12 or so lessons remaining. She said great I will let your teacher know. After a month of waiting, I called again, and by then Donna's # left another person's # as contact, upon calling that one, it was out of service. I have placed 26+ emails in and a dozen call messages to my teacher and no one has responded. I am owed nearly $700.

I would love to get my lessons complete or money back. Anyone interested, please contact me:

Nicole D8Nicole8L8E@gmail.com

Thanks

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Amadeus Home Music School Awful place

This company advertises in home music instruction on your schedule. We contacted with company to provide 16 weeks of lessons for my grandniece. As the date that the lessons were supposed to start approached, we had heard nothing. We contacted them and were assured that this was taking a little longer, but that the teacher would call in a few weeks with a start date. That date came and went with no call... We contacted them via email again and received additional assurances that we should hold tight.

I called after a few weeks and left a message - they rarely answer the phones for me anymore. The return call indicated that a decision had been made to issue a refund. That was over a month ago. Since then, I called and was told by the person I spoke to that she was only a teacher and had no authority. And that I HAD TOO follow up with the president. She could do nothing. At this point I was pretty fumed. I left the president, Heath something a pretty blistering voicemail indicating that I needed a call back ASAP. If that didn't happen, he could expect me to contact the credit card company and file a chargeback request, the BBB and as many of the state AG offices as I could determine that they did business in. To date, no calls.

I did find that the New Jersey BBB seems to know them fairly well. They have an Unsatisfactory rating with 33 complaints, 5 with no response.

Company Business Name: Amadeus Home Music School

Country of complaint: United States

Address: 439 West Shore Trail, Sparta, New Jersey

Phone: 877-537-7660

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Paul V.
US
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May 11, 2009 12:21 am EDT

I live in NJ. I am a piano teacher. I took on 3 students and was getting paid regularly. Then I was told that one of my students decided to go with someone else. I thought, fine. And I needed to get paid for the final two lessons. That was 70 dollars. 6 months later, no emails, no check, no nothing. And now the web site says they are trying to pay everyone and refund as fast as they can. yeah, right. Never again.

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J. Greyson
Portland, US
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Mar 21, 2009 9:42 am EDT

I'm a full-time guitar and piano teacher and I have two students through Amadeus. I started with the first one through them about a year ago, and I have consistently been jerked around when I email them to request payment. The quickest it has ever happened is about 6 weeks, and I always have to send at least 3-4 requests. As I get progressively more pissed off, they always respond apologetically and blame it on the "payroll department", and they tell me that they have no contact with the payroll dept. except by email, and they also told me 8 months ago that they were getting ready to implement an auto-pay system, but obviously that hasn't happened, as I currently owed for 16 lessons that I originally requested over a month ago, and even when they give me final notice that payment has been mailed, it takes a few weeks, and that hasn't happened yet.

Anyway, I've been through so many headaches with this company and it's somewhat comforting to see that other teachers feel the same way, although it mostly just makes me more angry. Class action lawsuit? I would absolutely love to take part in that. I wonder if it's legally feasible.

-Jake
musiclessonskc (at) gmail (dot) com

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meimei
New York, US
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Feb 03, 2009 7:54 pm EST

Hi justineamelie,

I am a piano teacher at Amadeus, too, and I am in the similar situation about the paychecks. I finally got my 4 overdue checks in December 2008, and I am still waiting for their reply from the payroll department to let me know about the remaining one. They have not responded to my email for few days now... I also have been working for them for more than a year now, and I agree with you that their current "fraudulent business practice" has begun recently as I can see from their recent demeanor when it comes to our checks.

When I signed the contract with Amadeus, I was confident that I would be able to expect the steadier source of side-money/income (although I was not given many students, still), and they seemed very organized and thorough at the beginning. I now feel that it would be very hard for me to continue teaching in such a work environment. I sincerely do hope though that the situation will get better for both students and teachers.

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justineamelie
Montague, US
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Dec 23, 2008 1:26 pm EST

Just a quick follow up to my last post after reading the others' complaints:

I feel for the fellow who's "guitar teacher" was a moonlighting fork-lift operator. When they took me on, their vetting process seemed thorough enough; I have a university background and have performed in various professional ensembles -- music is my livelihood and my sole source of income.

If any other Amadeus teachers see this posting, please contact me. I wonder if there's a possibility of a class-action suit.

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justineamelie
Montague, US
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Dec 23, 2008 1:15 pm EST

I'm a music teacher for AHMS (they contract their work out to private instructors). I've been working for them for over a year now, never with any problems with payment, but I'm as of now three checks overdue. As far as I'm aware, these kinds of customer complaints didn't exist a few months ago -- the company's fraudulent business practice seems to have begun right when the economy went south. I'd guessed they were having trouble getting commercial paper like everyone else at first, and were running the teachers in circles about paychecks, but I didn't realize the students were getting screwed as well.

This also puts me in a real spot, given that the one student I have through this company has payed for many many weeks in advance, and as of now I don't think I can continue teaching in good faith (expecting I'll get payed at some point).

I just want to point out that the company was not started as a scam, but they seem to have been caught in a tiff here, and the management has apparently decided to plow ahead at whatever cost to their clients and contractees.

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Lucretia
The Bronx, US
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Dec 23, 2008 7:02 am EST

I am sorry I didn't read the BBB report before I was scammed in much the same way. I am in the process of trying to get a refund. What a ripoff! Be smarter than me, check out their reputation before giving away your credit card info and committing to a service that never provides. PS They are soliciting me via phone and email to spend even more money on nothing.

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7:42 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Amadeus Home Music School Ripped off

I set up lessons with Amadeus in July 2008 for my three kids. Teachers were supposed to call me the week before August 22 to set up lesson times. No teacher EVER called. Each time I called or e mailed Diane I was assured that a teacher would call me within a few days. Diane's usually involve something like the teachers were so busy making up lessons from the summer, but for sure they would call soon. What a bunch of crap. No teacher ever called, no services were ever rendered. My requests for a refund have been met by total silence. I have given up and turned my claim over to Bank of America, Visa, and the Attorney General's offices in NY and NJ. Don't use this service, they are thieves.

Company Business Name: Amadeus Home Music School

Country of complaint: United States

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sanalk
New City, US
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Aug 23, 2009 9:58 pm EDT

Gor Ripped off by Amadeus music school...one teacher showed up and said my son's hands were too small for the guitar and nobody ever showed up again. I kept following up but each time it was a new story or a new person taking the call...they charged $464 and it has been a year! The website now says they are being acquired and refunds will be sent...anyone received any money back yet?

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nasa
Queens, US
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Jun 13, 2009 4:58 pm EDT

could someone provide me with the address for the amadeus home school center? my attorney needs the address. my experience has been very similar to all of yours. please help.

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frustrated mom
The Bronx, US
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Jun 08, 2009 4:35 pm EDT

would someone be so kind as to walk me through on how to place a complaint with the better business burea...sadly all I have is my emails to Diana Efre promissing she would be sending me a teacher...however, to no avail has this happened. I've been waiting since July 2009. Where is "shame on you" when you need them. I'm a hard working single Mom just trying to provide my daughter with a positive outlet instead of that large abcess she has called a cell phone growing out of her head...glad to see I'm not along in Long Island.
hawaii5@optonline.net

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bill
Worcester, US
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Jun 02, 2009 10:12 am EDT

Hello, I have a story of these rotten @%$@@## . I am a guitar teacher and advertise on the web for local customers. Thats how they find your teachers. They take your money before they even know they can find you a teacher. Especially for the instruments that are not as popular like violin and such. They told me I would be paid $40 per lesson which is about what I charge and that I would receive payment after the 4th lesson. Well right from the start, the student and I had an excellent rapport. When it came time to get the first check I had to call and call and scream. Finally got one, never got another. They took the students money actually charged him twice, and never paid me. Im so dissapointed because it puts a reflection on good people like me who try to make a little extra money by helping me. Now this guys memory of amadeaus is me. He says he doesnt feel that way but you know thats how he will put it together.

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SingerLady
Brooklyn, US
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May 31, 2009 11:06 pm EDT

They owe me money! I have learned a valuable lesson and I will check the better business bureau before working for any other agency.

I dont know that Rich is to blame because he was scammed out of money by Michael Lawson and he reported him and stuff.

The thing I am angry with Rich about is that he signed me up for this knowing full well it was a mess.

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aaaaaa
Miller Place, US
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Apr 07, 2009 7:56 pm EDT

an email from a teacher:

"Hi all,

I just received the attached e-mail today from an ex-hiring coordinator of Amadeus Home Music School. At the beginning of this year, I had a hunch that something wasn't right with the way Amadeus runs their "business", but what I've forwarded you definitely confirms that hunch.

To make a long story short, I and several other teachers through Amadeus have been duped into teaching classes with no payment for our services. Worse, all of my students through Amadeus have had their contracts renewed, being charged double, even triple their initial amounts without consent. Please contact your credit card company immediately, if you haven't already, and put a block on Amadeus charging your account, or better yet, you may want to consider cancelling the card altogether. If you wish, you can try contacting Amadeus for a refund - but I've had no luck with getting in touch with anybody via e-mail or phone.

I'm in a tough spot, because even though this is not at all the way I do business, I feel responsible in letting you know what's going on. Unfortunately, this will be my last week teaching for Amadeus. I understand some of you have not received all the lessons you intially paid for. The good news is that many of the credit card companies are aware of Amadeus' scam machine, and are willing to work with you on issuing refunds. I'm hoping the forwarded e-mails below may help you in recovering some if not all of the funds that were wrongly charged to your account. I am here to answer any questions you may have, so please feel free to call me anytime or e-mail me back at your convenience.

I will still be teaching all my regularly scheduled students until the end of the week

Attached email:
Good luck getting anything out of this company...They have been taking advantage of a lot of people, taking money from clients, sometimes double and even triple charging their credit card, and not paying their contracted teachers or their hiring coordinators, customer service reps, etc... Your client should be thankful that they have not double and triple charged their credit card. You should contact the client immediately and let them know to cancel the credit card which they used to pay Amadeus with. They have truly scammed a lot of people over and over again. Also beware, they have also been going under another name, Allegro Home Music School. Sorry to hear about yet another victim of this less than reputable company. If you look on the sites ripoff.com, complaintboard.com, the BBB, you will see that you are one of many being taken advantage of by this company. They have also lied to several others, including myself, stating "the check is in the mail." I believe that several people are trying to get a class action lawsuit against this company and its proprietors. I have forwarded all the complaints that I have received, including yours to my personal email and will be turning them over to the New York and New Jersey State Attorney General's office, as well as the Federal Trade Commission and any other agencies that may possibly put a stop to this company's scamming."

I was charged 3x the original amount. After contacting the school they said they sent a check in the mail. Nothing yet. I was lucky that my teacher sent me this. Don't blame the teachers, blame the company.

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ampm
US
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Apr 07, 2009 8:09 am EDT

*CLASS ACTION*
We are all victims of Amadeus. They got me, a PA resident, for a $440.00 unauthorised charge on 3-3-09. i am looking into a class action. if you are interested in joining us, the many, e-mail me at (a.miraglia@hotmail.com) with the date they ripped you off, how much they got, what state you live in, and your e-mail address. if we can get enough of us together on this, we can make a difference and put not only Amadeus, but their new school "Allegro", out of business as well. Yes, they continue to do this scam under a new name, with our money! I look forward to hearing from you. your friend, a.miraglia@hotmail.com

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former appalled employee
Howell Township, US
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Apr 04, 2009 10:01 pm EDT

Amadeus = Allegro Home Music School
Owner Michael Lawson is now trying to squeak by without paying refunds, owing thousands of dollars to teachers and charging unexpected students multiple times on their credit cards. He is a fraudulent business man that should go to jail. He is now trying to start up the same company with a different name. Be aware that Amadeus Home Music School, www. home-music-school is still the same bad dude wearing a different hat.

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Meghan W. Elkins
Baltimore, US
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Apr 03, 2009 12:27 pm EDT

Attention all former and current teachers:

Protect your SSN#! Hire a company to protect your identity. If Amadeus has your SSN#-which this is the only way to pay you-they have mine, I advise you contact an indentity protection organisation so your SSN# will be protected. I used Debix.com and it was only $24.00 a year. I signed immediately because so many clients are onto Amadeus, they might start scamming through our SSN# to try to steal more money. Protect yourselves!

Contact you local Dept of Labor to report not receiving wages for services rendered. Also, contact your Attorney general's office and the Dept of Consumer Affairs. Get the word out. I have also reported them to the IRS for Fraud since I have not received a 1099-MISC for 2008 from them.

Also check channel 11 in New York tonight-Friday April 3. There will be a segment on this fraudulent company. 10:00 Eastern time.

Good luck to you all!

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sfried01
Clifton, US
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Apr 03, 2009 10:50 am EDT

Same story once again. I was in the process of signing up my son for piano lessons. I gave them my credit card number (big mistake). I saw this message board prior to signing the contract and therefore never signed it and never sent it in. I was still charged for $460. My credit card company was able to retrieve the money and credited my account. Now it is 3 months later, and my credit card was just charged for another $544. I have closed my credit card account, informed by credit card company of the fraud (who are trying to resolve it again), filed a complaint through the BBB, and I have contacted a news station (who is researching the story and considering running it).

There are three positive comments on this website regarding Amadeus Home Music School; funny how all of them are written on the same day. No doubt that was done by someone who works for them.

AVOID THEM AT ALL COSTS!