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Valerie

US
Registration date: Apr 03, 2009
719 helpful votes

Valerie’s complaints

Nov 21, 2008
7:50 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been a customer of Big Chief Cigarettes for at least 4 years. I have never had any trouble getting my order in a timely manner, and trusted their integrity. I placed my usual order on October 3, 2008, and they took the money out of my account shortly after that. After I had not received my order after 3 weeks, I became concerned. My order status wa...
Nov 21, 2008
7:49 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been a Capital One credit card holder for 4+ years. I am responsible for what I have charged and pay on-time if a payment is necessary. However, that being said, Capital One has been charging me a payment protection fee for over 3 years. Totaling the monthly fee for over all these years it is over 800, they just refunded me 100 and are...
Nov 21, 2008
7:48 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I think you've all seen the commercials. The commercial shows Disneyland in the middle of the day with hardly any people in the park and the Disney characters running along with small children. It also shows children having private conversations with the Disney characters as well. Yeah, right. The truth is that the park is ALWAYS CROWDED and other than...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I had owed a company called Beneficial money borrowed $2, 600.00. The company went out of business and I no longer got any bills from them. The company's doors were closed as well. I tried to get in touch with them and my letters went unanswered. Until one fine day almost 7 years ago, I got a certified letter from Pressler and Pressler. The letter stated...
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The complaint has been investigated and resolved to the customer’s satisfaction.
These guys cold called me to ask me to place an ad. Sent down a sales rep named Brady Hall, who asked that I give him cash. I gave him a check instead for $180. He cashed it. Four months later, there is still no ad from the company. I'm in California. I call the company about 6 times, each time I get the run-around. No one knows if I even paid. No one know...
Nov 21, 2008
4:56 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
In November 2007, we had a door-to-door salesman come to our house selling Auto Care Super Saver cards. The card was $80 (due right then) and had services including 5 free oil changes and multiple discounts for other auto services to a local auto shop. It had a big note on the front claiming it was an over $800 value. We thought this seemed like a good...
Nov 21, 2008
4:53 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I do not dispute that I did owe a past due balance, but because of financial issues, was unable to pay account on time. Just by chance I checked my bank balance and found that Direct TV had billed my account for $303 by using my debit card number which I had used in paying previous bill. However at no time did I authorize Direct TV to use my debit card at...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Drive Time preys on people that are severely credit challenged because they have no other alternative for transportation. I have heard supervisors stating that Drive Time predicts that a very large percent of their loans will go to collections, and possible repossession. In my financing experience in the auto business at another dealer, we could never get a...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Greentree Financial as been my mortgage company for 14 years. After having been divorced 4 years into the loan and raising children as a single mother, I have made payments late frequently. Greentree has been continually harassing. To the extreme. I have had clients of mine called and harassed causing me to lose accounts, I have had my children told to...
Nov 20, 2008
11:55 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I've been a customer of Cox Communications for Internet service for several years. I used to have but then got rid of their tv service because it was the only way I could protest their ignoring my complaints that they stop sending me giant amounts of postal ads, which is bad for the environment as it is a big waste of paper. So on to the current problem...
Nov 20, 2008
11:54 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
On June 16th, I could not get onto my internet. When I called Verizon tech support, they couldn't see why I was unable to get on. I was told by a Verizon worker later that a code they saw at the office showed there was a problem and they would send someone the following week at no charge to me. That week, I called and was told there was no appointment and...
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The complaint has been investigated and resolved to the customer’s satisfaction.
A salesman from Capital Meats has come to my door at least half of a dozen times since I have lived in this house (almost 3 years). The first time, they caught me coming in from my car and stopped me. The men were in very baggy pants (enough that I could see their underwear) and they had gotten out of an old pick up truck with a freezer strapped to the...
Nov 20, 2008
11:48 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.
This company is such a scam. I ordered from them twice. The results were so bad that I cannot imagine that the good reviews here are not written by someone in their company. And I feel sure that they remove any negative reviews from the website. My first order for a pair of jeans was to be made to my measurements following their instructions. When the...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Regis salon in the st. Claire square mall is horrible! They are constantly chatting amongst themselves, not paying attention to what you want to do with your hair. There is one stylist there with really short hair whose name begins with an l (laurie, lindsey, something like that) who straight out does not know what she is doing. She would not listen to how...
Nov 20, 2008
10:58 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I am a Widow, who has been diagnosed with Severe, Rheumatoid Arthirtis in each, and every joint in my body. This is added to the two herniated disc's in both my lower back, and in my neck. Also, I have recently been diagnosed with Fibromyalgia, Plantar Fasciitis, Neuropathy in both feet, Serious Irritated Bowel Syndrom, Sleep Apenia, Severe Depression, and...
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The complaint has been investigated and resolved to the customer’s satisfaction.
I joined FFI on 5/8/06. Paid a total of $256.00. I did not receive my product or start up kit. Then the company took $56.00 out of my checking account on 6/8/06 and still I did not get any product. I sent notice to the company to cancel my membership due to the inablilty to ship me product. They agreed and refunded the $56.00 but never the $256.00. So I now...
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The complaint has been investigated and resolved to the customer’s satisfaction.
I joined the Animal Research Foundation and had registered all my Alapaha Blue Blood Bulldogs through the A.R.F. Registry. In the fall of 2007 and winter of 2007-08 Mr. Al Walker made policy changes and forced all breeders involved to abide by new and unethical policies that he wrote in two paper back books that he sent to all Alapaha Blue Blood Bulldog...
Nov 20, 2008
10:41 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
This company initially charged $200.00 to start card up after calling to cancel unwanted card. Rep talked me into keeping card open to build credit easily. I am a single mom and I was looking for a way to establish good credit history. I decided to keep card. The first payment came due, no purchases had been made on this card. I was only planning to pay off...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My tire were wearing on the inside of my 1996 Honda Accord and I knew I had a front suspension problem and went to Midas for diagnosis and possible repair. Midas called me stating that I needed 'inner tie rod' replacement and that they would do the job for the fantastic price of '$851.00'. They said the parts (inner tie rods) were '$650.00'. I am not a...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased this warranty in good faith it would be there when i needed it. I was assured by the sales rep (Ryan Kamin) it was all inclusive and asked questions regarding transmission and 4 wheel drive specifically. Well, one month later; when my o/d light began to flash (Ford Explorer) I brought it right to transmission shop as the owner's manual...
Nov 20, 2008
7:26 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
After canceling my Direct TV subscription (Cable is cheaper and is unaffected by weather) Direct TV sent boxes for the receivers to be returned in, but on the same day made an unauthorized charge to my account for the amount of $1032.70. I returned the receivers the same day and they received them the next day but they still have not refunded my money. That...
Nov 20, 2008
7:23 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I started working at everycontractor.com about two years ago knowing very little about about computers and the internet and was told it is very simple tell the client for every dollar he gives the company the company would give the client 15 times their money in work or the company would refund their money. They could keep their referrals and repeat...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Well the other day I received a call, I was told that I had won a $250 online shopping spree. This should have been my first sign that this was a scam, I hadn't signed up for anything. But I continued to talk to them. They started to talk about the shopping spree for awhile, giving essentially the same information over and over. Eventually they got to a...
Nov 19, 2008
9:36 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed up with iUniverse Publishing last 8th of July 2008 to get my manuscript get edited, and published professionally, affordably, and fast (per Get Published! Professionally, Affordable, Fast - a book written by Ms. Susan Driscoll, Author, President and CEOof iUniverse). My manuscript was submitted and accepted by iUniverse, Inc. after payment of the...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I became involved with this company at the beginning of October 2008. My first contact was a very high strung woman named Nina Brown who asked me if I was aware of the pending lawsuit against me for defrauding Chase bank. I had an unpaid credit account with Chase that was closed at the beginning of the year. The debt is legitimate but this was the first I...