The complaint has been investigated and resolved to the customer’s satisfaction.
No one should buy a car from these people. when you go to buy they are so friendly then they forget that you ever existed. I brought a Mercedes Benz c230 when I went to buy it the sales person told me that I did not have to worry about anything because they would give me a lifetime warranty and that there warranty was better than Mercedes warranty he also...
The complaint has been investigated and resolved to the customer’s satisfaction.
To start this off this company finance a 7 passenger Van for me. I was on time with my payments and yes I received phones calls when I was late which is normal for any company. I use to drive to Sunrise and take my payments to them. Can not count the times but I did that offended. I had the vehicle for almost three years and my payments realable. But it...
The complaint has been investigated and resolved to the customer’s satisfaction.
They send you to run down shops and do not pay for the mistakes they make. I have dealt with them numerous times and each time they always try to get out of paying for something. They constantly send you to the cheapest run down shops they can find because they do not want to pay labor costs. The shop charges me $180.00 for diagnostics and tell me I have an...
The complaint has been investigated and resolved to the customer’s satisfaction.
Staples call center has a policy of only allowing 5 minutes a day for restroom breaks. They want you to use breaks and lunch for restroom use. I had a stomach issue do to surgery I had and I was exceeding the 5 minutes a day. Staples was giving me warnings and made me sign a paper stating that if I keep exceeding the 5 minutes a day that my employment with...
The complaint has been investigated and resolved to the customer’s satisfaction.
Unethical bunch of micro-managing idiots who run the Riverside Distribution Center. Long time employees mean nothing to them, they are marched out by armed guards. Surveillance cameras everywhere, including by the rest-rooms. I got the ax for some very minor paperwork errors. Our illustrious gutless Teamster Local 578 ('Our motto-don't rock the boat-EVER'...
The complaint has been investigated and resolved to the customer’s satisfaction.
Do not buy from this company... they are a complete rip off. I ordered a bike for my son's birhday in May and I am still trying to get my money back!!! He rode it for 20 minutes and sparks were coming from the engine. 2 seconds later is stopped running all together. They told me they would send replacement parts which I have not gotten and they refused to...
The complaint has been investigated and resolved to the customer’s satisfaction.
SureWest was my local provider for phone, internet and cable. I had signed a contract with them to provide me these services. When I bought a new house and was moving, I called them to see if they provided service in my new area (same town) and they said they did not. They canceled my subscription (at my request), said they were sorry to lose me as a...
The complaint has been investigated and resolved to the customer’s satisfaction.
The security system stopped working, the alarm would sound off and no one would call to verify everything was okay. Vector continues to take money out of my account every month to monitor the alarm and was not doing so. Vector sent a tech out who fixed their equipment. Vector is now billing me for them fixing there equipment, while taking the monthly charge...
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed up for automatic payment. Barclay's Credit Card company pulls money out of for the amount which is NOT DUE yet. It causes my account overdraft. I made a payment before due date. Then I signed up for automatic payment. The way I understood is that Barclay will only pull the amount due.
When I contacted them, the answer is it is out of their...
The complaint has been investigated and resolved to the customer’s satisfaction.
As an ex employee I am speaking of what I witnessed but turned my head the other way in disgust of how Kaplan University has complete staff of men and women whom sleeps with each other and play favoritism to one another in the workplace. Anyone that is not a virgin should know how sex smells, foul body odors and can determine when a person has just had sex...
The complaint has been investigated and resolved to the customer’s satisfaction.
We too are sorry to have used TCH. It has been 1 year since the completion of our home, and so many times I wished we had checked into the company more than we did. They DID go over the contract price because of THEIR inability to get an area over the fireplace the correct size. Also in the size of wire that was code. (They should have know this BEFORE...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a car from CarMax at the beginning of the year. Mind you this is the 2nd car I have purchased from CarMax and the 3rd car purchased from CarMax by my family. I had problems from the get-go with a 3rd party vendor they used to install my car alarm. The company did NOT complete the install and when I asked CarMax to confront them they made me do...
The complaint has been investigated and resolved to the customer’s satisfaction.
I feel it is my moral duty to warn others about this company. I also recently spent over $100.00 on Toyglobe for a present for this coming Xmas. It is a very hard to find item so I sent for it straight away when i found it on their site I paid and waited for the promised tracking number by email. I posted an inquiry on the site asking about my delivery and...
The complaint has been investigated and resolved to the customer’s satisfaction.
On 9-24-08 I went to purchase a mattress and was told it had a 30 day comfort guarantee. I repeated 'Oh, I can return it if I cannot get used to it? Assured that was exactly the case. So I proceeded to buy the top of the line Tempurpedic mattress for $7, 667.89 which I paid in full that evening. Important to remember is that the salesman kept repeating full...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had been looking around for a warranty for my 2004 Mitsubishi w/105, 000 miles. I received a call from Continental and several other companies but for some reason decided to talk with Continental. Like others that have written their experience with them I as pressured into giving a $295 deposit in order to get a complete warranty Agreement. I must have...
The complaint has been investigated and resolved to the customer’s satisfaction.
This Company is nothing but lies with horrible and unprofessional customer service team of four people. However I signed up for a membership right away before I could finish using my free trial because the employee Don told me that the membership I was signing up for was a special deal and that was the last day for it, So me thinking I'm getting a deal...
The complaint has been investigated and resolved to the customer’s satisfaction.
It was represented by Advance Telecom, Inc. that I was buying Nero 8, the download and 1-year update subscription, and download registry repair. After the PayPal checkout and clicking 'return to download'. The screen went blank. I entered several messages to the e-mail address in PayPal and was sent a bogus URL. When in the Windows Update website, I put in...
The complaint has been investigated and resolved to the customer’s satisfaction.
I called to cancel my membership that was to be up for renewal in January and was asked if I had a copy of my contract. I stated that I did not and that their 'system' was showing that I had another year left of my contract. I signed up in January 2007. I specifically remember the sales associate saying my options were the following: $69/month for 1 year...
The complaint has been investigated and resolved to the customer’s satisfaction.
I took out a $300 loan from the Little Loan Shoppe with a interest fee of $90. Pretty high but I needed a pay advance. I told them when I get my pay check but then added that the check does not clear for 3-5 business days. They said they take that into account. I should have asked more questions but I thought they were reputable. So they started to take the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a Tempurpedic Mattress on 9/24/08 from this store after being told numerous times that it had a 30 day full comfort guarantee, regardless of the reason. Well to my disappointment, i had back and shoulder problems sleeping on this bed, perhaps because I am a side sleeper or 100 pounds. Beautiful bed, it just does not work for me.
When I called I...
The complaint has been investigated and resolved to the customer’s satisfaction.
I suddenly received a bill from NSA for my professional journal that I neglected to renew. That journal stopped sending me the journals in January of 2008 likely to non-payment/non-renewal. NSA in the meantime has billed me on Oct 17th for the annual subscription of the 'goods' that were never received. I had called the Journal directly and paid them to...
The complaint has been investigated and resolved to the customer’s satisfaction.
My cable bill was out of control so I called Direct TV last month and asked about their options. I was told their options and chose one which best fit my family. I was told I would get a discount for one year if I agreed to a two year contract. I agreed. They said I would get a discount if I bundled and included ATT as my internet provider. So, I checked...
The complaint has been investigated and resolved to the customer’s satisfaction.
STAY AWAY FROM NETQUOTE. The quality of the leads are extremely poor. I was not told that the leads would also go to 3 or 4 other local agents. I had to sign up for three months and was promised highest quality leads. If you get a false name they will give you credit if you notify them within 48 hours. My big problem came after I canceled the service. They...
The complaint has been investigated and resolved to the customer’s satisfaction.
Our sad story starts on our honeymoon in Ixtapa, Mexico. We were promised a $100 in cash and a great breakfast if we would just 'tour' their facility. We were picked up by a crazy cab driver who proceeded to rear end a parked bus while he was going 35 miles an hour! The cab was totaled and we were bruised but unhurt, but completely in shock! A new cab...
The complaint has been investigated and resolved to the customer’s satisfaction.
Since I singed up to get a computer, march 9, 2008, I have done my part, paying bills like a good, decent and honest person. My first time too, what a way to start getting into technology. Blue hippo was suppose to give me my brand new computer, all I got from them was excuses, and they were wack, straight up stupid. I put in a lot of money in hopes that I...
