Activity by Valerie
Registration date: Apr 04, 2009
700 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Nov 25, 2008
6:22 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a Tempurpedic Mattress on 9/24/08 from this store after being told numerous times that it had a 30 day full comfort guarantee, regardless of the reason. Well to my disappointment, i had back and shoulder problems sleeping on this bed, perhaps because I am a side sleeper or 100 pounds. Beautiful bed, it just does not work for me.
When I called I...
Nov 25, 2008
6:16 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I suddenly received a bill from NSA for my professional journal that I neglected to renew. That journal stopped sending me the journals in January of 2008 likely to non-payment/non-renewal. NSA in the meantime has billed me on Oct 17th for the annual subscription of the 'goods' that were never received. I had called the Journal directly and paid them to...
Nov 25, 2008
6:04 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My cable bill was out of control so I called Direct TV last month and asked about their options. I was told their options and chose one which best fit my family. I was told I would get a discount for one year if I agreed to a two year contract. I agreed. They said I would get a discount if I bundled and included ATT as my internet provider. So, I checked...
Nov 25, 2008
6:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
STAY AWAY FROM NETQUOTE. The quality of the leads are extremely poor. I was not told that the leads would also go to 3 or 4 other local agents. I had to sign up for three months and was promised highest quality leads. If you get a false name they will give you credit if you notify them within 48 hours. My big problem came after I canceled the service. They...
Nov 25, 2008
4:00 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Our sad story starts on our honeymoon in Ixtapa, Mexico. We were promised a $100 in cash and a great breakfast if we would just 'tour' their facility. We were picked up by a crazy cab driver who proceeded to rear end a parked bus while he was going 35 miles an hour! The cab was totaled and we were bruised but unhurt, but completely in shock! A new cab...
Nov 25, 2008
3:57 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Since I singed up to get a computer, march 9, 2008, I have done my part, paying bills like a good, decent and honest person. My first time too, what a way to start getting into technology. Blue hippo was suppose to give me my brand new computer, all I got from them was excuses, and they were wack, straight up stupid. I put in a lot of money in hopes that I...
Nov 25, 2008
3:44 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Hotels.com has been scamming people since they first opened up. Paying their employees only 9.00 to 9.90 an hour. Then you make like .7% commission. Some employees would bring in over 100, 000 for the company in one month and not make and commission because they didn't meet a certain 'Close Ratio'. It is crazy how Expedia make all this money and doesn't pay...
Nov 24, 2008
8:55 am UTC
Nov 24, 2008
8:52 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I placed an online order with Mookie Gifts on September 21st. I ordered The Nightmare Before Christmas Jack and Sally Spiral Hill Action Figure Boxed Set for my Wedding cake topper for my Halloween wedding reception.
After a while without hearing anything via email, I contacted them. Even though they say the item is 'In Stock' they told me that due to the...
Nov 24, 2008
8:48 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This vendor supplies health internet leads for insurance agents and brokers. Their website makes contradictory claims that there is no commitment to use their service and that one may cancel at any time. They also promise closing rates of 30% and claim that shoppers do not visit competitor's websites. I have not closed anywhere near 30% of their lead...
Nov 24, 2008
6:17 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
John Conley came out to my home representing Admiral Services. He inspected my ac units and claimed that all 4 complete systems (compressor, furnace and coil) had to be replaced. He claimed that damage was due to aftermath of Hurricane Ike. I did not believe John Conley's assessment so he offered a demonstration of one of my outside units. He used a gauge...
Nov 24, 2008
5:41 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Our Qwest telephone bill reflected an $8.43 YOUR PRODUCTBILLSETUP charge from ILD Teleservices, Inc. I contacted their customer service department to question this charge - the agent could not, or would not, provide any details about what I was being charged for. She only stated that it was the result of an on-line request for service. I told her that we...
Nov 24, 2008
5:37 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On February 27, 2008, my parents purchased a dog for me from Petland. He is a mix breed called a 'Cavachon'. He is a joy to have and is a wonderful animal, but he is sick. Petland legally sold my parents a sick animal with kennel cough and blood in his stools. I have documentation from the store where the pets caretakers daily updated how he wa...
Nov 24, 2008
5:32 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We had a checking account through US Bank. They had deposited 80 dollars of somebody else's money into our account without us knowing. We called the number on the back of our card to check our balance one day and we had X amount of money in there, so we went shopping. We didn't spend all of it, but the next day I get online to check our balance again and it...
Nov 24, 2008
5:31 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I went into a local Valvoline oil change station for an oil change. I had my own oil (synthetic) and car manufacturer's oil filter. I had my oil changed before at that station and others. I have only been charged $15.00 to cover labor. Upon completion, I was presented with a bill for $33.99. I was aghast. I had the bill rechecked on 2 different computer...
Nov 24, 2008
5:28 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This is what Bank of America did to me. We bought our home in December 2006. It is an older home and needed a lot of repair. They had an appraisal done and appraised the home at $105, 100.00. The was bought for $52, 000.00. Well we purchased our own home owners insurance and the insurance and the yearly taxes were escrowed into the payment of the home.
Our...
Nov 24, 2008
4:31 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
About a year ago I received my phone bill from Embarq that included third party charges from OAN Services, Inc... Even though I had never even heard of OAN, Embarq expected for me to pay the entire bill including these totally unauthorized charges & then contact OAN if I thought that I was entitled to a refund. I contacted OAN & told them that I absolutely...
Nov 24, 2008
4:09 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered wow gold from Offgamers.com and they didn't deliver. After 6 days of waiting I said I wanted my money back. They said np we'll give back your money just give us 24 hours. Its been 48 hours and their live chat is no help. Reps keep giving the same excuse: refund is processing, sir. Please be patient sir. Thats it. They're officially scammers thats why I am reporting them to ripoff!
Nov 21, 2008
9:05 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had to deal with Vonage Customer Service Reps 4 different times to try and resolve my $50 unlimited calling business line(s) charges. These reps blatantly lie to you! Every one of them has and then tells me that the previous rep's statements were not valid and what I am currently paying is 'what I signed up for.'
I am now paying overage charges on...
Nov 21, 2008
8:44 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a letter telling me that I won the 2nd category in the amount of 100, 000.00USD through entry in Northamerican Sweepstakes in July. They said that my tax to the government would be 3, 900.00USD and they included a check for 4900.00USD to pay those taxes.
The balance of 95, 100.00USD would be sent to me after I called the claims person to claim...
Nov 21, 2008
8:37 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
There were several attempts to have these problems fixed and was left out in the cold. Well really it was the hot because I just bought my first home and they said that they talked to my girlfriend and said that she said it never worked but the first claim was made in may well guess I didn't need a a/c during that other 90degree weather. Then they said my...
Nov 21, 2008
8:31 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was searching online to find a grant writing program to obtain a grant for college. I found this website GRANTSEARCH.com. They were advertising a disk for 2.99. I purchased the disk. About 5 days later I went to my bank to cash a check, and was told that my account was negative 75.00 I was taken aback because I was thinking I did have a few dollars left...
Nov 21, 2008
8:23 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Unfortunately, we allowed Jason Staling, a Celebrity Food sales rep out of the Bellingham office into our home to sell us the food service. A family with five kids and a single income, we were intrigued by the delivery service. When he found out that we already had a freezer, (he had to verify it on his paperwork) he told us that CF wanted us to have a...
Nov 21, 2008
8:11 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I placed an order with Spicy Lingerie and attempted to cancel the order that same day, only a few hours later. They first sent me an email saying that they wouldn't cancel the order because it had already shipped. I sent them an email back saying that it wasn't possible that the item had shipped because they haven't even had time to process it yet. They...
Nov 21, 2008
8:08 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I returned a gemstone in accordance with their instructions and after 3 months they have not returned my money. All the do is 'escalate' my claim after repeated phone calls.
I don't recommend purchasing anything from this company.