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Activity by Valerie

Registration date: Apr 04, 2009
700 helpful votes
Complaints 5420 Reviews 0 Comments 3951

Valerie’s complaints

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My partner purchased this holiday about 3 yrs ago for the price indicated on all of the below reports. I extended after the 24mths expired thinking that we will take it in 2009. I became concerned as I tried to contact them with no response. I have come across all this evidence of fradulent activity which has made me very anxious that we should not even try...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I tried to deposit a check today at my credit union and they said there new policy is to put it on hold, even if you have enough money to cover it, for 2 business days. I took it to the local bank it was drawn off of and cashed it. I took the cash back to Chartway and I was then informed that they put a 1 business day hold on CASH!!! I have bank with them...
Nov 26, 2008
1:48 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
On November 30, 2007, we bought eight Kelly 295/75R22.5 tires for our Kenworth T2000 from Miami Tiresoles in Hialeah Gardens, Florida. As we sat over that weekend in Miami, one of the tires went flat. Monday morning we returned to Miami Tiresoles since we had driven less than 25 miles on these new tires. They found a defective valve and replaced it at no...
Nov 26, 2008
1:45 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We have been unhappy with Servicemagic for sometime and have mentioned to them about how their service has gone down over the last couple of years. We had a lead sent to us and have had others that were not valid yet they charge our card. In this case we asked for a refund as we were closing this account and a replacement would not work. They refused. I...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
In July I went online to find movers to move me from KY to SC. Michael Mowatt with American Vanlines contacted me and gave me an estimate of 1800 dollars, I told him I was on a fixed income and could not afford it. He quickly talked to his superiors and asked what could I afford, I said 1500. I signed the agreement and prepared for my october move. 2 day...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I am a single unemployed mother. I received notice from my bank that a company, Asset Acceptance, LLC that $75.64 had been garnished out of my puny checking account. ?? I have no idea who this company is, nor do I know how they were able to garnish funds out of my account without any notice, a hearing, or anything??? I went to the courthouse yesterday and...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Out of the blue in early September 2008 I received a call from a creditor claiming to be collecting debt. I knew I didn't have any outstanding debt, so I took the call in good faith believing that this was an honest mistake that could be easily cleared up. The creditor had my name incorrect and and incorrect address history and claimed I owed a debt from...
Nov 26, 2008
1:07 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.
I am wondering if anyone else has had the following issue. Every month, when paying my first of the month bills, I schedule my payments for my green card and optima online on the american express website. For years I have never had an issue. Then a couple of months ago for some reason my payments didn't post and American Express claimed no record of the...
Nov 26, 2008
12:53 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
No one should buy a car from these people. when you go to buy they are so friendly then they forget that you ever existed. I brought a Mercedes Benz c230 when I went to buy it the sales person told me that I did not have to worry about anything because they would give me a lifetime warranty and that there warranty was better than Mercedes warranty he also...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
To start this off this company finance a 7 passenger Van for me. I was on time with my payments and yes I received phones calls when I was late which is normal for any company. I use to drive to Sunrise and take my payments to them. Can not count the times but I did that offended. I had the vehicle for almost three years and my payments realable. But it...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
They send you to run down shops and do not pay for the mistakes they make. I have dealt with them numerous times and each time they always try to get out of paying for something. They constantly send you to the cheapest run down shops they can find because they do not want to pay labor costs. The shop charges me $180.00 for diagnostics and tell me I have an...
Nov 26, 2008
12:47 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Staples call center has a policy of only allowing 5 minutes a day for restroom breaks. They want you to use breaks and lunch for restroom use. I had a stomach issue do to surgery I had and I was exceeding the 5 minutes a day. Staples was giving me warnings and made me sign a paper stating that if I keep exceeding the 5 minutes a day that my employment with...
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The complaint has been investigated and resolved to the customer’s satisfaction.
Unethical bunch of micro-managing idiots who run the Riverside Distribution Center. Long time employees mean nothing to them, they are marched out by armed guards. Surveillance cameras everywhere, including by the rest-rooms. I got the ax for some very minor paperwork errors. Our illustrious gutless Teamster Local 578 ('Our motto-don't rock the boat-EVER'...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Do not buy from this company... they are a complete rip off. I ordered a bike for my son's birhday in May and I am still trying to get my money back!!! He rode it for 20 minutes and sparks were coming from the engine. 2 seconds later is stopped running all together. They told me they would send replacement parts which I have not gotten and they refused to...
Nov 26, 2008
6:51 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
SureWest was my local provider for phone, internet and cable. I had signed a contract with them to provide me these services. When I bought a new house and was moving, I called them to see if they provided service in my new area (same town) and they said they did not. They canceled my subscription (at my request), said they were sorry to lose me as a...
Nov 26, 2008
6:30 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The security system stopped working, the alarm would sound off and no one would call to verify everything was okay. Vector continues to take money out of my account every month to monitor the alarm and was not doing so. Vector sent a tech out who fixed their equipment. Vector is now billing me for them fixing there equipment, while taking the monthly charge...
Nov 26, 2008
4:16 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed up for automatic payment. Barclay's Credit Card company pulls money out of for the amount which is NOT DUE yet. It causes my account overdraft. I made a payment before due date. Then I signed up for automatic payment. The way I understood is that Barclay will only pull the amount due. When I contacted them, the answer is it is out of their...
Nov 26, 2008
4:07 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
As an ex employee I am speaking of what I witnessed but turned my head the other way in disgust of how Kaplan University has complete staff of men and women whom sleeps with each other and play favoritism to one another in the workplace. Anyone that is not a virgin should know how sex smells, foul body odors and can determine when a person has just had sex...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We too are sorry to have used TCH. It has been 1 year since the completion of our home, and so many times I wished we had checked into the company more than we did. They DID go over the contract price because of THEIR inability to get an area over the fireplace the correct size. Also in the size of wire that was code. (They should have know this BEFORE...
Nov 25, 2008
7:36 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a car from CarMax at the beginning of the year. Mind you this is the 2nd car I have purchased from CarMax and the 3rd car purchased from CarMax by my family. I had problems from the get-go with a 3rd party vendor they used to install my car alarm. The company did NOT complete the install and when I asked CarMax to confront them they made me do...
Nov 25, 2008
7:13 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I feel it is my moral duty to warn others about this company. I also recently spent over $100.00 on Toyglobe for a present for this coming Xmas. It is a very hard to find item so I sent for it straight away when i found it on their site I paid and waited for the promised tracking number by email. I posted an inquiry on the site asking about my delivery and...
Nov 25, 2008
6:49 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
On 9-24-08 I went to purchase a mattress and was told it had a 30 day comfort guarantee. I repeated 'Oh, I can return it if I cannot get used to it? Assured that was exactly the case. So I proceeded to buy the top of the line Tempurpedic mattress for $7, 667.89 which I paid in full that evening. Important to remember is that the salesman kept repeating full...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I had been looking around for a warranty for my 2004 Mitsubishi w/105, 000 miles. I received a call from Continental and several other companies but for some reason decided to talk with Continental. Like others that have written their experience with them I as pressured into giving a $295 deposit in order to get a complete warranty Agreement. I must have...
Nov 25, 2008
6:43 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
This Company is nothing but lies with horrible and unprofessional customer service team of four people. However I signed up for a membership right away before I could finish using my free trial because the employee Don told me that the membership I was signing up for was a special deal and that was the last day for it, So me thinking I'm getting a deal...
Nov 25, 2008
6:23 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I took out a $300 loan from the Little Loan Shoppe with a interest fee of $90. Pretty high but I needed a pay advance. I told them when I get my pay check but then added that the check does not clear for 3-5 business days. They said they take that into account. I should have asked more questions but I thought they were reputable. So they started to take the...