United States - 21244
I seen a commercial during 2009 that blue hippo would help me get a laptop, printer, and digital camera. Blue hippo took almost $900 in my account and never sent my products, every time I called customer service they said that my laptop, printer and digital camera is on it's way but nothing came. The next time I called the number was not a working number anymore.
Payments were made direct deposit. Never received a computer. I try calling their 800 number no answer. Never...
i completely payed off my computer before i even asked them to send it to me. and when i bought it they...
Nov. 2008 I ordered my computer and Blue Hippo deducted a $99.00 deposit from my checking account. Then every 2 weeks from then til Nov. 20, 2009 they deducted $91.98 from that same account and on DEC. 4, 2009 they took the final payment of $91.50 It is Feb. 26, 2010 and I still do not have my computer though I have tried contacting Blue Hippo by internet as well as phone.I tried to call again today and got a recording that the phone number I had dialed was no longer a working number and all the other times I tried that number I was put on hold by an automated system and no one ever answered.
We did not get the things that Blue Hippo tolds us that we would get. Like LCD TV. Printer, camera. and a...
Blue hippo took money out my account for financing computer and I never recieve a mail any computer any money and nit even the phone number on the paper work they send me works the bank cannot help me and I am now out almost 800$ for computer I never recieve I got the information off the advertising on tv and of it was a fraud why would they advertise to millions of people I need to get my money back and I want this company responsable for all the people they took money from it should not be so easy to rip someone off and the banks help them to do so e mail address is [protected]@msn.com
SCAM, massive customer base has been informed this company is OUT OF BUSINESS owing thousands of customers possibly hundreds of thousands of dollars, This scam they initiated brings in poorer folks who cant buy a computer from DELL, and bilks them out of money they dont have by accessing their personal accounts thru a system called Payment Guard, This system allows BLUE HIPPO to be paid thousands, STOP THE MADNESS NOW.
Entered into contract to purchased a new desktop computer in July 2009. Paid $99 Activation Fee and then payments were debited to my account every Friday for $47.99. After 13 payments were made and all paperwork was signed and sent back as instructed. The computer was not sent. Called many times inquireing as to the whereabouts of the computer and was put off by BlueHippo stating they needed more time and that they were just waiting on a Tracking number from Dell. The contract stated that after 13 consecutive payments and paperwork filled out and sent back, the computer would arrive in 2-3 weeks. I waited longer and after 6 weeks without any other answer that the one stated above. I stopped payments from being withdrawn from my bank. $1016.84 was what I had paid them. They "canceled" my account and said I had a store credit for the above amount. I submitted a complaint to my Attorney General's office and BlueHippo responded with a letter explaining the Store Credit. I therefore went online as directed and selected a laptop which was priced at $916.52 and ordered it as was told to do. A sheet was to be printed out and sent with a money order in the amount of $73.67 for taxes and shipping fees. Bluehippo had enough money of credit to cover these costs but claimed "store credit" could not be used for these two things. I mailed the money order UPS overnight to the settlement department which read that as soon as the money order was cashed and processed that the Laptop would ship immediatly. Money order has been cashed and when I have inquired as to when my laptop will arrive, I have found out that is has not even been ordered let alone shipped as indicated by BlueHippo. I have followed everything they has told me to do to resolve the situation and I have been hung up on by a Customer Service Rep. by the name of Tyrone twice when I just asked simple questions. After each call when I try to call back there is a recording that they cannot answer due to technical difficulties. This is the recording that is played when I try to call and I have to enter my account # or SSN. This recording has been placed on my account only! Now I have paid BlueHippo the amount of $1090.51 and still have not recieved anything from them, the item I ordered is completely paid for and also taxes & shipping charges. If the laptop amount was deducted BlueHippo would still have $100 that I have not claimed for a product. Simply put BlueHippo Funding, LLC has $1090.51 of money from me and has not supplied any product at all or has even offered to ship anything.
Plain and simple they are thieves they took money out of my account with out a signed agreement and when they credited it back to me they kept 30 % for nothing and two years later I am still waiting for the tv I ordered the customer service has not responded to me nor have they sent my merchandise even after I sent another payment of $40 for shipping and handleing I want these thieves to give me back my $800.00 all of it not part of it and I want them shut down, they do not help anyone they are scam artist.
I ordered a computer from blue hippo in feb.08.I made a $99.00 Down payment and then paid them $34.99/Week till now. The agreement between them and me was that I made them 13 payments and then they would send me the computer. Well its now 1 year later and I still don't have no computer. I never missed a payment. Now they send me another layaway agreement they want me to sign. They must think that I'm totally stupid. They are definitely a big time ripoff. Every time I call them to find out when they would send me my computer they say its in shipping status. Thats been going on now for month.
I started out to buy a Desk top computer and was supost to pay them for 13 weeks and I was to get the...
Blue Hippo Claim that I would receive a computer after I contract with them...i have never gotten it...so I contacted my bank...because I had the feeling that it was a scam...Now in the intent of getting my money back ...they gave a run around...I definitely do not want to do business with them...I need money back...and it seems that they are not willing to return my money...
I have been paying formy Dell laptop and I signed the financing papers and Its been 6 weeks no and they say that after singnin the paper work that you hould receive the computer in 2 to 6 wooks, now I have a message from Blue Hippo that my computer (laptop) has been ordered and shipped, and they state that you should wait 2 to 4 weeks for them to build and test the laptop and if you son't receive it by then they give you a phone number. Everytime I call them I get a stupid jurk that refuses to let me speek to a manager and I get the same line from each one I spoke to : ( I sorry for the delay and that your computer has been ordered and you should receive it soon) I;m tired of the bull ### from them and I'm about to take legal action against them for breaking the contract since I haven't gotten the computer in the time limit they give on the first paper work they snd you to sign and send back. They are quick to start taking money out your account but slow to give you your item you are payig for every two weeks at $46.45 and the laptop is costing me over $1900.00 Is there any one out there that can help all of us that has problems with BLUE HIPPO.
Frist of all Im a proud American that value american princibles.I work hard for my money like most of us.Dont...
I have been trying to assist a consumer with a complaint regarding Blue Hippo Funding...www.bluehippo.com. I called their media relations department and have not received a return call. I then called their sales department and was put right through to someone...the CSR's name was Zack and his ID# was 2100. He was most professional, courteous and polite but he could not help me. He then gave me the toll-free number for customer service, [protected]. Interesting fact I observed...when I called sales I got right through to someone but when I called customer service it took several minutes for me to be able to speak with someone. I guess you can tell what their highest priority is as a company...making the sale and getting the money. Customer service obviously is their second or third priority it appears.
When I finally got through and spoke with a CSR he refused to give me his name or ID number. When I asked to speak with someone concerning a consumer's complaint he told me that there was no one available to help me. I asked him to please get me a supervisor or someone in management to speak with me. He refused and hung up on me. I am not impressed with how I was treated by the CSR at Blue Hippo.
Consumer BEWARE and BE AWARE before doing business with this company. After the way I have been treated I would be very wary of them. If you do business with them, please make sure that you get everything promised to you in writing. Do not accept any verbal agreements made by a sales representative from this company.
If you have any concerns or complaints about Blue Hippo.com please email me and let me know. I want to know about your experiences with the company.
On or about 2/22/09, I called Blue Hippo for a Lap Top Computer purchase. After a lengthy period of time i...
I ordered a computer from Blue Hippo over one year ago. My account has been paid in full since November 2008. I have written two letters and only got a response from one in September 2008 stating that my computer would be sent to me in 2 - 3 weeks. It is now February 2009 and I still have no computer. One sales rep told me that because I missed a payment in February 2008 I had forfeited my right to timely delivery. Blue Hippo gives false advertisement. They state that after making at least 13 consecutive payments your computer will be sent out. That doesn't happen. When you call customer service you are on hold for at least 20 minutes only to be told the same thing each time, your computer will be sent with the next shipment. If you ask to speak to a supervisor they tell you they don't have the ability to transfer your call. I have talked to numerous sales reps including Hugo, John Teasley and just recently Edry. I want my money back. The computer was ordered a year ago to be a gift for my daughter - a gift she never received. I have filed a complaint with the Better Business Bureau and now am left feeling absolutely stupid! I could have saved my money and bought three computer by now. Blue Hippo does horrible business and makes promises that are not kept! As of today, February 24, 2009 I was told that they are sorry and this is an usual situation and my account would be noted as such. WOW! That helps a lot. Just give me a refund!
I ordered a lap top computer from Blue Hippo almost one year ago. After the requirements were fulfilled they were supposed to send me the computer. Month after month they had excuses as to why it hadn't been delivered. I finally stopped payment and got four e-mails in one day demanding money from me. When you call the number they give you you are put on hold for however you can stand being on hold. I held for one hour the last time. I told them that I thought they were ripping me off and they got very angry and belligerent. I need to know how I can get my money back. They owe me over 1500.00.
I placed an order with Blue Hippo on Saturday, November 15 with my bank account to be debited for the initial payment on Monday, November 24. I called to cancel my order on Friday, November 21 which is within the 7 day cancellation window. But, after reading several reports on this company, I found that I should call my bank to stop payment on this transaction believing that they might still debit the account.
My bank needs specific information from the company in order to stop the debit. Is there anyone that could provide me information from a debit that was made to their account so that I could ensure that this company does not have the ability to debit my account today or in the future as well. I would certainly appreciated this information.
Since I singed up to get a computer, march 9, 2008, I have done my part, paying bills like a good, decent and...