Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
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3951
Valerie’s complaints
Aug 31, 2008
3:39 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
While Olshan was working in our house a large sum of money was stolen. The police got good fingerprints, and the prime suspect (an Olshan employee) skipped town. Olshan customer service refused to return calls and was extremely unpleasant once contacted. They will not discuss making restitution.
Do NOT allow an Olshan employee into your house! Olshan will...
Aug 31, 2008
3:39 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
So, I decided to buy three pairs of jeans off of Wet Seal's online store. I was extremely excited to receive the jeans. They arrived, and I opened the package to find that there were only two pairs of jeans. I wasn't charged for it, but I was a bit annoyed that I had been waiting a while to get the jeans. However, I tried on the other two I had ordered...
Aug 31, 2008
3:33 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought the itune card on sat 08-09-08 and came home to use it and it said not vaild so I tried to reput the account number in several times and it said again not valid. So I called the back of the card and all it told me was to use their website. So it gave me the option to enter all of the information and the accout numbers and they would get back to you...
Aug 31, 2008
3:19 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This afternoon, I stopped into dollar general in sun prairie, wisconsin to pick up a few items. Myself and several other friends walked in, and could not have been in the store for more than 2 minutes, when an employee, kelly, stepped out, and very rudely said, "only two in the store!" I looked at her, not sure what she meant, and she again, repeated...
Aug 31, 2008
3:17 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On July 11, 2008 I called Chase and asked how much I needed to pay my card off, and close my account since I was getting charged almost 29%. After paying over $8, 600.00, the amount I was told by the customer service rep. to pay, I received another bill for $28.00 a month later for interest! I was told if I did not pay it would accumulate late fees and...
Aug 31, 2008
3:16 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased the Toshiba Satellite Laptop, and since the day of purchase nearly 8 mos ago it has had a problem. I contacted tech support, took it to a local toshiba retailer and finally sent it into them for repair. It came back minus a gig of ram and the same problem I sent it in for plus a new one with sound is present. I filed a complaint with customer...
Aug 31, 2008
3:06 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Beware of Pacific Sales!
We recently purchased over $10, 000 of appliances from Pacific Sales and, as you would expect, the salesman (who happened to be the manager (Randy) took care of us prior to the sale.
Once we finalized the purchase we waited at home for the installers. To make a very long story short, they ripped up our beautiful hardwood floor...
Aug 31, 2008
3:03 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm not sure even where to begin but just want to be sure my opinion of this absolutely awful customer service is logged onto the web somewhere. I had called in the beginning of July to request a shut off date of 7/31 because I was moving.
I came home on 7/17 to no channels above 11. Called the technical support # on my bill & was told that I had no cable...
Aug 31, 2008
3:02 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The Jack Lalanne company never returned my blender.
On 6/17/08 at around 4:28pm I called and the person with whom I spoke said they had received the shipment with my tracking number but could not find a record of my blender. After a long conversation, she said that she would send to me a replacement blender. I never received it.
On 7/14/08 I called back...
Aug 31, 2008
2:54 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a bunch of rugs on july 2, 2008 from home decorators. Some of the rugs shipped the other two living room rugs were supposed to ship on july 11, this date was pushed back every week. I would keep calling to see if it was delivered, and was then told it was shipped on august 4th, but soon found out that was a lie. Now the rugs are not shipping till...
Aug 31, 2008
2:46 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was playing my Playstation 3 one night, the power shut off on the system but I still had a red light on the front of the console. I turned it back on and had power for a few minutes and the system shuts down and will not boot back up and no lights on period. I called SCEA ASAP, and notified them of my problem. They told me it was an internal power failure...
Aug 31, 2008
1:14 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased the Carnegie love seat and couch along with the Elations table and chairs from the Manchester, CT R&F on 7/27. I was purchasing my first condo, closing on 8/15 so I wanted to get everything all set ahead of time. I scheduled an 8/21 delivery. At the encouragement of my salesman, I chose the least busy delivery date to be nice to the...
Aug 31, 2008
1:04 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Took my 2001 Toyota echo to Pep boys for an oil change and they overfilled the car potentially causing damage to my engine. The car only has a capacity of 3.7 quarts yet they billed me for 5 quarts of oil! Even Jiffy Lube only ever had the balls to charge me for 4 quarts of oil!
I won't dare let them touch it to drain the excess oil -- have read to many...
Aug 30, 2008
3:14 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been a member of Sams Club for over 3 years and a die-hard shopper of both Sams Club and Walmart Stores. This morning, I went to my local Sams Club Warehouse and was told to leave because I was not a 'business member.' Apparently they have this policy of only business members shopping before 10 am. I have gone into this warehouse many times before 10...
Aug 30, 2008
2:47 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
It has now been over 6 years since Wells Fargo Bank illegally accepted, cashed and released almost $1 million of stolen check funds, payable solely to 'The Madden Company', but stolen, then signed/endorsed by SAVIN Corporation, who is owned by RICOH-Japan. If you or I had stolen and cashed these 7 large checks, with a handwritten deposit endorsement, WE...
Aug 29, 2008
6:58 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Shopping online via Guitar Center was one of the most horrid experiences I ever had. I ordered from them before a Tama 8-piece drum set with no problems about 3 weeks ago. However, the problem began when I ordered 2 kick pedals and a Roland kick trigger. What a disappointment.
At first, everything seemed ok. I ordered from them on a Thursday, and then they...
Aug 29, 2008
6:41 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Each month HD Financial calls me the day after my payment is due. The payment was due Sunday, I said what about a few days grace. I said I would pay Friday. Then they call everyday anyway. They even keep calling after I make the payment because it takes them 3 days to post the payment when I pay online. This is harassment. It's not like I am paying late...
Aug 29, 2008
6:25 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have spent hundreds on glasses, sunglasses, etc. at Lens Crafters over the years. Recently I had an economic downturn and needed help getting new glasses. Lens Crafters touted a charity program called "Gift of Sight Program". A person needed a prescription and a letter from a non profit with their tax ID number on it.
Fine. But, I am finding it...
Aug 29, 2008
6:14 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have subscribed the Insurance through Chase Bank USA, N.A. in 2004. Couple of months ago my family in an accident was rear ended by a semi-tractor trailer and everybody got hurt. This insurance supposed to cover my family leave benefits, medical bills and more. Actually, they are giving me run-around, first they lost the application, and then they could...
Aug 29, 2008
6:06 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a living room suit and flat screen TV from Aarons. The delivered the first set (not in the time window promised) and a huge cut was across the back of the sofa. We pointed out to store. Another set was sent to us, five sets later all having the same problem we asked to go to another set. We also asked that they credit us what we had paid toward...
Aug 29, 2008
5:47 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a sofa from Pottery Barn in June of this year. It arrived in July with the wrong slip cover. I was told that the correct slip cover would arrive in about 3 weeks that never happened. It is almost September and still no slip cover. I call the design studio every two days and I have spoken with fifteen different customer service rep. They do very...
Aug 29, 2008
5:43 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I too was impressed with the advertisements for Empire carpet and flooring. I finally decided to give it a try and called them for the free in home estimate. I have to say that the sales man was prompt and courteous. He did measure all my rooms and spend a good amount of time showing me samples of carpet in his mid range. I personally didn't think the...
Aug 29, 2008
5:36 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Ryan Homes a Name You Cannot trust! For far too long I have waited in the wings while my Significant Other, has posted technical details of our Builder’s defect, a home built by Ryan homes. I have never stepped up to the limelight to expose the emotional devastations of what living through this is like.
I thought it would consume me, but watching Ryan...
Aug 29, 2008
5:15 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a back operation on 04/29/08. I have paid for long term disability for CIGNa Insurance for 7 years.
The normal recovery time for the procedure I had is
3 to 6 months. Cigna thought I should have been back to work in 2 weeks. This is totally insane.
I have as yet not been paid and am at the end of my rope as I have lost the job I had. I have filed...
Aug 29, 2008
4:58 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
On July 5th, we had salesmen at our home to consider buying a pool. After 4 hours of deal making we had signed up and put a deposit on a $22, 000 pool that was promised to be installed in 2wks. The very next morning, I called to cancel the order. The customer service rep. Told me he would send my deposit back to me and there wouldn't be any problems. 4wk...