The complaint has been investigated and resolved to the customer’s satisfaction.
Just wanted to share my unpleasant experience with Aldo this weekend. I went to the Easton location in Columbus, Ohio to find some shoes. The shoes I wanted they did not have in my size so they called Tuttle for me to put them on hold. I was told I had to pick them up that night because they dont like to hold on the weekend. I asked the gentleman what time...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a 15" sharp aquos LCD Tv that I was using with ear plugs when working out. I began getting electric shocks in my ear. After four phone calls to sharp, and talking to four representatives they finally agreed this was dangerous and sent me a new 19:" TV (I returned the old one to them but never heard from them about it).
The new TV went dead in 3...
The complaint has been investigated and resolved to the customer’s satisfaction.
First of all, I have been a member of Lucille Roberts Gym for 2 years now. It is smelly, the equipment is old and often broken, and their hours are less than convenient for anyone with a full time job. However, the membership fees are $20 a month, and being a student, this was the only gym that fit my budget.
For my birthday in April I got money from...
The complaint has been investigated and resolved to the customer’s satisfaction.
The Moorings provided a horribly sub-standard yacht (51.5 foot sloop) for my sailing vacation. After informing their fleet management of several serious defects onboard the boat nothing was done to correct these defects; the Moorings also refused to provide a different boat. This Charter Yacht company promotes itself as the best in the business, but my...
The complaint has been investigated and resolved to the customer’s satisfaction.
A friend of mine transferred money using Western Union to her colleague but before she could collect her money somebody else collected the money on her behalf using some fake identity. Many fraudster do the scam using Western Union as it has a very weak system.
My suggestion to all would be to never use Western Union.
Here is one of the scam used by a...
The complaint has been investigated and resolved to the customer’s satisfaction.
Litton Loan Servicing is HORRIBLE!!! I was a customer of Fremont Investment and Loan until they claimed bankruptcy and was sold to Litton. It has been a MISERABLE few months with this company. They continually let you know as you wait on hold that they are a collection company and any information obtained will be used to collect a debt. However, I do not...
The complaint has been investigated and resolved to the customer’s satisfaction.
I have been trying to get Citimortgage to correct my credit report for FIVE YEARS now!!
It is incorrectly reported on my credit report that my house is foreclosed with a zero balance with no payment received since 2003. Yet, I AM making my monthly payment of $1260.00.
I have repeatedly faxed them copies of my credit report and proof of payments. This ha...
The complaint has been investigated and resolved to the customer’s satisfaction.
My family has been going to Disney World almost since it opened. Up until now, the trips have been magical and delightful. Key words are UP UNITL NOW.
On a recent visit with my two grandchildren we were given incorrect information when we purchased our tickets and what happened in the park to my grandchildren 2 and 7 years old is inexcusable.
We had...
The complaint has been investigated and resolved to the customer’s satisfaction.
Bought 3 patio love seats from Lowes, still under warranty when button on back cushion fell off.
Called distributor - none left, no help. Manufacturer is overseas, no help. Called Lowe's Customer Assistance, no help.
Called store Manager where we bought them, no help: None in stock, can't replace. WILL reimburse cost of whole seat if returned, but then we...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am very upset and outraged about the way I have been treated in recent months by AT&T.
A while ago an AT&T rep asked me if I would like to upgrade to the highest DSL speed at no extra cost. I agreed. Instead, he added a 2nd DSL line to my account! Every time I get a bill I am charged twice for DSL service and have spent a great deal of time sorting thi...
The complaint has been investigated and resolved to the customer’s satisfaction.
In December 2007, I remodeled my kitchen using all GE Monogram appliances. Within weeks, it was clear that the refrigerator/freezer (Model ZFSB25DTG) was not keeping temperature, would not make ice, was incredibly loud, and the freezer compartment had expanded to the point that the shelves no longer fit.
I made several calls to their service department...
The complaint has been investigated and resolved to the customer’s satisfaction.
I too ordered the hair product online. I never authorize automatic shipping but received their shipment. Called and cancelled but they won't refund the shipping of $7.95. I'm calling my credit card company and let them deal with it. I'll get my money back one way or another. Lucky for me I still have time to return my initial order and get the $29.95 back...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered 3 hot dogs at Sonic Dirve-In, the cook in the back was a black man and I watched him lick his fingers before putting my hot dogs on the buns and placing them in a bag.
I called back in & cancelled my order and told the man that answered why the order was to be cancelled. I watched for a couple minutes and NOTHING was ever said to the cook about...
The complaint has been investigated and resolved to the customer’s satisfaction.
My magazine subscription is with House Beautiful. I contacted them through an e-mail about there failure to send me my magazine. Their response was it will be there soon. That’s been over a month and half and still no magazine. I was kind enough to pay for it in advance you would think they would be kind enough to send it. I wouldn’t feel so bad about...
The complaint has been investigated and resolved to the customer’s satisfaction.
On June 24, 2008, I purchased Vita-Vittles Cockatiel Diet (5 lb/2, 26 kg) bird seed for my Love Birds. Since that time my home has been repeatedly inundated with small moths which I have had difficulty in eradicating. I have been unable to determine their source until recently. Upon feeding my birds this week, I noticed moths swarming within the bag of bird...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had back surgery in 12-07 & United health care says my surgery was not medically necessary! I was in excruciating pain for 7 years before I decided to undergo surgery in the Laser Spine in Tampa. The total cost of the surgery is $70, 000.00 & as of today-united health-care says that their doctors say that I got surgery for my convenience & not for my...
The complaint has been investigated and resolved to the customer’s satisfaction.
During their advertisements, they make no mention of their non-existent return policy or their continual raping of your account even after you cancel with them!
I just spent 2 hours on the phone with my bank getting my money back and now I'm going to the Attorney General and the BBB to make my complaints there. Dealing with these ###s at their call center...
The complaint has been investigated and resolved to the customer’s satisfaction.
This website will automatically enroll you in a reorder program that will bill you for the product and will not refund anything. If you don’t want to be scammed out of money then steer clear from this site. They stated I selected to be in the program but when I asked to produce my order indicating so they could not. They also didn’t respond to any email...
The complaint has been investigated and resolved to the customer’s satisfaction.
Their 30 days unconditional money back guarantee is totally bogus. I have been trying to get my deposit refund for nearly 6 weeks and still have not seen a dime. After numerous email and phone calls, I had to submit a credit card dispute with my bank -- hopefully my bank will have better luck than I do. These Continental Warranty people are nothing more...
The complaint has been investigated and resolved to the customer’s satisfaction.
After being contacted by NCO Financial Systems about a PayPal bill that I am disputing with Northwest Airlines, I will NOT ever give any money to them. I have NEVER before had anyone be so rude, insulting and just generally unprofessional to me. I am really disappointed in Paypal for using this company. And it's not just one person -- I asked to speak to...
The complaint has been investigated and resolved to the customer’s satisfaction.
This company does not know what they are doing when it come to installation of irrigation systems. They end-up blowing up my water holding tank and well pump all in one shot. Both were less then 2 years old. I have been fight with them to get my money back and they are being ***. Since I will never see my 3000k the best thing that I can do is pass the...
The complaint has been investigated and resolved to the customer’s satisfaction.
This is in complaint to Verizon and DirecTV service. Which Suck!!! They have the worst customer service I have ever dealt with in my life. I ordered a triple bundle package through Verizon I finally received it 2 months later and the TV and the satellite never worked never had a *** signal. Direct TV wants me to pay a $500 early term fee for something that...
The complaint has been investigated and resolved to the customer’s satisfaction.
My mother has been harassed by GE money for many months now, they just keep adding late charges to her account even after she agreed to a "hardship settlement" with them and apt her end of the bargain. I answered her phone one day when she was at the drugstore and the guy identified himself as calling about her Dillards/Ge money acct. I politely said "She...
The complaint has been investigated and resolved to the customer’s satisfaction.
Universal Vacation Club lied during the presentation and sweetened the deal with a Free Summer Week. Yes, they said entirely free, no maintenance fees. Turns out the other name for the Free Summer Week is a Gold Week which requires a maintenance fee. They say they never heard of a Free Summer Week. Our presenter, Rebecca McCallie really scammed us. She...
The complaint has been investigated and resolved to the customer’s satisfaction.
We added a 700 sqft addition to our home using over a dozen gallons of primer and Valspar paint from Lowe's. We painted the room, then installed the floor, thus giving the paint over a week to dry. One year later, we moved a chair that was in the corner, and it was stuck to the paint on the wall. We pulled the chair away and chunk of wall/paint came off. We...
