The complaint has been investigated and resolved to the customer’s satisfaction.
Well I’m now into my 3rd week of dealing with Etrade blocking my account because supposedly it had been "violated" by somebody from overseas. I was in Indonesia at the time and they allowed me access to about $1000 before shutting down my account. Since then, they have stated they need to verify my identity before fedexing a new banking card...
They...
The complaint has been investigated and resolved to the customer’s satisfaction.
When we moved we up dated our billing addresses. For some reason JCPenney failed to up date that address and sent a bill to our old address.
This ended with the bill going to collection which was paid in full upon the first telephone call from the collection agency because we are responsible people who pay our debts!
JCPenney's had no problem sending me...
The complaint has been investigated and resolved to the customer’s satisfaction.
Iadvance Meta bank, Wow, what I thought was an awesome service and still do has become disturbing... I like the services offered and they are a need but with the customer service I have been provided in the last 2 days I will no longer be using these services... I really like these services but I have never been talked to by any public service or private...
The complaint has been investigated and resolved to the customer’s satisfaction.
I can’t say anything that the rest of you don’t already know about these snakes, they’re crooked. Anyway when my home burned down, I called SPS for a payoff price so I could get them paid, they faxed me a letter saying that it would cost 57000 to pay them off, well that didn’t make any sense to me, according to the last statement i received from the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I wouldn't recommend for anyone to use Flagstar's Escrow to pay your homeowners insurance. They are well known for allowing homeowners insurance to lapse and then put in place the forced placed insurance. They did it to us twice and the second time...we didn't find out that there was a problem with our homeowners insurance until we had a house fire and thi...
The complaint has been investigated and resolved to the customer’s satisfaction.
American Mattress sold me a bed with me assuming the warranty is good. I was never told there would be no warranty on floor models... The manager told me it had to be assumed that this is the reason he was selling this mattress so inexpensively. I was never told there would be no warranty. I called the Serta Rep. Serta rep tells me no warranty can be...
The complaint has been investigated and resolved to the customer’s satisfaction.
We have a bedroom set and a couch that we are paying on...Our payments are almost all paid so we have been putting a lot towards it to pay it of quicker...I went in and paid $400 on our account...Now they say that i didn't pay and that they cant do anything about it...Well WTF that’s a lot of money out the door...and out of our pockets...someone knows where...
The complaint has been investigated and resolved to the customer’s satisfaction.
I went shopping @ the publix in port saint Lucie fl. on us1 and prima vista and on that day i went shopping for business and personal items @ publix. To make a long story short i was waiting for the employee @ the deli to slice meat for me and she was very pleasant. My 1 year old was getting restless for sitting in the cart and i tried my best to tend to...
The complaint has been investigated and resolved to the customer’s satisfaction.
Got my telephone statement with these charges dated on a Sunday at a time that I was at church and I am the only one at this residence no way could any one call from this phone I told him not unless my cats which I have not taught them how to use the telephone as of yet I call them once in a while so they can hear me They said that the charges would be...
The complaint has been investigated and resolved to the customer’s satisfaction.
Lens Crappers has very bad customer service!
This is the Oceanside store in California. The staff did not call my husband to tell him that when his glasses came in, they were defected and had to be sent out again. It took 3 weeks to get his glasses. There is bad communication between the so called "staff".
The "manager" named Karla said she would credit...
The complaint has been investigated and resolved to the customer’s satisfaction.
The Canon Color imageRUNNER C3220 has worked well at the beginning but now constantly jams once a month or start to print yellow copies. The machine has to be in good working conditions at all times for the high demand that we’re doing at the Miami International Airport. The Canon always seems to break down when we have big jobs that comes from the upper...
The complaint has been investigated and resolved to the customer’s satisfaction.
I made 3 payments in one month to pay off my account. My statement showed no payment was due when it came in. I had a tragedy happen in my life that month and did not make a payment. I knew I had a 30.00 balance on my account and would pay it off the next month. I went to go make my payment and they had charged me a 28.00 late payment fee. I contacted the...
The complaint has been investigated and resolved to the customer’s satisfaction.
On July 6, 2008, I contracted Empire Today to install a bathtub liner as well as a door in our bathroom. On July 12, 2008, two installers came by at our house to do the work. However, because of the rain, they asked us to push back the installation on the following day. They came back the following morning and after spending almost two hours in the...
The complaint has been investigated and resolved to the customer’s satisfaction.
Beware of the Visitors Center in TN- the salesmen are waiting for you...they entice you with free tickets to see a show etc...We were totally naive! I really don't know how these salesmen sleep at night because it is really a farce.
Too many rules apply and of course you come to realize this after your purchase. The salesman left out huge details on how...
The complaint has been investigated and resolved to the customer’s satisfaction.
When my husband and I bought into UVC in June 2008, it was promoting an airfare guarantee of up to 5 years program through their partner Travel Escape Club. Now, UVC is not honoring the program, though we have this in writing.
When I spoke with the sales manager at Villa Del Palmar Flamingos, he was shocked that that benefit is not being offered. He even...
The complaint has been investigated and resolved to the customer’s satisfaction.
A motor failure in a front-loading, heavy-duty, water-efficient Frigidaire washer (model 417.440842) triggered the failure of both the motor and main control boards according to a qualified service person. Two service visits and replacement of the main control board was needed to determine that.
The cost to replace the two boards is $700 plus service cost...
The complaint has been investigated and resolved to the customer’s satisfaction.
I too purchased a 2008 Heritage and found the side stand way too forward and I'm 6'2'' and still cannot reach the side stand, the least Harley could do is offer an extension for the side stand, I called and they told me they do not offer one at this time, and could not or would not tell me when they would have one available...as far as the heat goes, I...
The complaint has been investigated and resolved to the customer’s satisfaction.
Team Beach Body keeps charging your account.
Even after contesting their charges and contacting them repeatedly, their charges keep showing up on my credit card. Ironically, I specifically declined all other products and services when ordering their DVD.
The DVD was fine - but they keep trying to place charges on your account for things you have not...
The complaint has been investigated and resolved to the customer’s satisfaction.
After leaving this store I was extremely disgusted and to this day, four months later, I have not returned. Best buy had a special in their ad advertising that if you purchased certain DVDs you got free tickets to movies (i believe one of the movies was The Hulk). My fiance who decided this would be a great deal purchased several of these movies one...
The complaint has been investigated and resolved to the customer’s satisfaction.
On 5/2/08 I purchased a Maverick Cobblestone Sofa from Jennifer Convertible. The piece was delivered on 5/9/08. There was a minor issue with a recliner handle (it stuck a little on one side) but it worked so we accepted the item. In early August I noticed a lump in the center cushion and checked underneath to find 2 pieces of the wood frame were broken. One...
The complaint has been investigated and resolved to the customer’s satisfaction.
This mega bank is playing bait and switch with CD rates.
We asked to move a CD to the interest rate that was advertised on their web-site, when the CD matured and I was assured by their Customer Service dept. over the phone, that would be done, twice!
But, after it was too late to move the CD, as it had passed it's 10 day 'grace' period, up comes a...
The complaint has been investigated and resolved to the customer’s satisfaction.
This is more of a warning than a complaint. My mom had a very negative and frustrating experience and has wanted me to post it on the internet to help others from experiencing the same.
My mom has had a Sears Credit Card for about 8-9 years. I came home from the mainland in 2006 and found a very large charge on her statment, in the amount around $60-$70...
The complaint has been investigated and resolved to the customer’s satisfaction.
This company called everyday in August 08 & left hang-ups; when I finally spoke with an Oscar Tiyrs he wouldn't answer my question about how he obtained my number, instead telling me to pay my bills if I didn't want to receive calls, and eventually accused ME of harassing HIM. Another, Laurie Brazier snootily asked if I would be resolving my debt with her...
The complaint has been investigated and resolved to the customer’s satisfaction.
I would like to share with you my most recent experience on Delta. I would like to start by telling you how excited I was when I learned we were flying Delta the entire trip, from Jacksonville to Ghana. In the past, I had always trusted Delta to get me to my destination in a safe and timely manner.
I took off from Jacksonville on August 1st to Atlanta...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a laptop computer and financed it through a business account with Dell Financial Services. In July 2008, I decided to pay off the remaining balance and attempted to make a payment on the DFS web site. However, I could not log on which I found out later DFS still had my old phone number and email address which I had changed with them month...
