Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Sep 01, 2008
4:24 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Hsbc auto finance is a horrible business. please whatever you do don't use them! I hate not being able to speak to an intelligent person. let alone an american. it is so frustrating having to speak to people overseas (india) with heavy thick accents that are rude. they don't really listen to what you have to say. they constantly hound you if you are one day...
Sep 01, 2008
3:16 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband and I bought and paid off bluegreen resort points. Every time we try to reserve our week, we are always told the resorts are all full and we can take our vacation on days they have openings. We have to basically plan a vacation when they say we can stay at their resorts. If we call a year out, they say it's too early. If we call 2 months out, a...
Sep 01, 2008
3:07 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Antwerpen hyundai do not buy from them. Buyer beware. I was told I was not approved for a car by the fi guy name james and I was to return the car to the dealership which I did. A month later I get letter from hyundai motors that I have a car loan in my name. Those at antwerpen hyundai still try to get a loan after I return the car. Now I have a loan that...
Sep 01, 2008
3:01 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am in the process of buying a house. I was informed that I had an account with Midland Credit Management on my credit report. I paid off my account with Midland Credit Management. I had to call three weeks in a row to get a letter from them stating it was paid off. Now, I get an e-mail stating my credit report was changed. So I log on. Gue...
Sep 01, 2008
2:36 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Passengers engaging in sexual behavior on the decks in front of young children. Only one pool for ALL those people? The beef could not be chewed! Never met the captain. And my brand new suitcase had wooden splinters in it! I'm wondering why I got a Carnival credit card to build points for another cruise when now I'm wondering if I'll ever go on another...
Sep 01, 2008
1:57 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
We hired Window World of St. Louis to remove and install 13 windows. First they showed up 4 hours late, then rushed to get the job done while it rained outside. They kicked out the old windows, not putting drop cloths down inside. In our spare bedroom, they did put a drop cloth down, but managed to severely scrape our newly-finished hardwood floor. There i...
Sep 01, 2008
1:41 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I got a vehicle financed through JD Byryder a little over 3 years ago. I too was told that I could trade in the vehicle for a new one if my payments were on time for a year. All the payments that were made over 1 1/2 years did not bring down the balance. In fact, I owed more than the purchase price. Thank god or the Attorney Generals office. Apparently I...
Sep 01, 2008
1:01 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This was the dirtiest nastiest place ever the beds were so hard you couldn’t dent them with a sledge hammer which makes for a horrible night after long days at local parks. The people are nasty and the pressure to buy a timeshare is annoying we are already owners somewhere else, but they wouldn’t leave it alone. Don’t waste your money or your RCI points. We...
Sep 01, 2008
12:58 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The trip South in January had a few problems but the return in early March was a disaster. We ride in the lower level as my wife cannot climb the stairs.
The ride was so rough, it bounced my sleeping head on the window. Too fast over bad tracks.
We had our meals delivered to our seats - service was poor as was the food. The fish (Tilapia) was burned for...
Sep 01, 2008
12:19 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I have 2nd $1300 pillow top serta king mattress within 1 year. Both formed sinkholes on both sides. Wake up with sore backs. What junk. I am going for my money back or exchange for a good old plain firm mattress. Probably will end up putting this out to the curb, and write it off as a loss. Where do we go from here after 2nd replacement... junk junk serta...
Aug 31, 2008
6:58 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Capital city bank, formerly known as farmers & merchants bank is the worse bank on earth. Their so called bounce protection is not a protection for the customers, but a device for them to con their customers out of their hard earned money. They will approve small amounts of debits and check, and if you then debit a large amount from your account, a week...
Aug 31, 2008
6:33 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
They promised next day delivery. My wife and I took off from work to get the room ready for new carpet. Moved the furniture, un-hooked the surround sound stereo, got a friend to help move the TV and other heavy furniture ... and waited, and waited, and waited. At 4 PM we called them and were told "How about tomorrow?". When we told them that was not...
Aug 31, 2008
6:22 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
May 2008 - Purchase an air card from AT&T wireless.
May 2008 - Receive air card. Doesn't work. Call customer service, they can't figure it out. Went to local store. Turns out it just wasn't activated. Thanks for wasting my time (3 days) and gas with ignorance.
May 2008 - Told I can suspend my card and only pay $10/mo instead of the full $60/mo. Accept the...
Aug 31, 2008
6:15 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My supplier sent me a couple of boxes from Hong Kong via DHL, but to my surprise the tracking showed the package as delivered. The signature and name of recipient does not match name package was addressed to. I contacted customer service informing them the goods were not delivered to me, it turns out the driver had taken them to wrong address. I begged them...
Aug 31, 2008
6:08 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
When Direct TV states that when your 2 year contract is over and you cancel your service you get to keep the dvr...this is a blatant lie! I have been told by at least 3 sale reps that it is true but when I cancelled my service they demanded the equipment back or I will be charged for it.
They also state that the dvr will not work without their service. My...
Aug 31, 2008
6:05 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My name is Cheryl Wright. I am a travel nurse. I bought a 2007 Maxima at Pat Peck Nissan in Gulfport, MS, in April 2007.
Shortly thereafter, I started hearing a popping noise when I turned the steering wheel. I carried the car to Pat Peck to be checked.
The noise was subtle and infrequent but one Nissan technician heard it. They kept the car to check it...
Aug 31, 2008
5:38 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Smile care Dental, their so call professionals say your tooth ache is due to a bruise tooth. However you do need some crowns and other work in which I did not go in for. This place is high pressure sale on items you really don't need. Guess what happen next the tooth I went in for with the problem after getting a second opinion was indeed infected and need...
Aug 31, 2008
5:35 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Last Monday (Aug 25th 08) I went to Pep Boys to have a Truck Tool Box installed.
I left my truck at Noon, said they would call me when it was done, I live across the street from this Pep Boys, here comes 3PM, thought it would be done by now?.
They hadn't even touched my truck, still sitting in the place I left it! I said it has been 3 hours and you...
Aug 31, 2008
5:28 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
First, the advertisement on the TV is very misleading and subjecting consumers to high pressure sales tactics.
I followed the instructions carefully, but the scratches are STILL on my car, and has not been removed at all. "Just wipe away"...ABSOLUTELY WRONG!!!
In fact, it even ruined some part of my car, where I used the pen on it. After applying it, and...
Aug 31, 2008
4:52 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
When called Sears at 803-753-4501 for an appointment, I was told the technician will tell you how much it cost me to fix my TV in terms of labor and parts after diagnosis. I was also told I have a chance to decide to whether let him fix the TV to pay the cost of labor and parts, or let him leave just to pay the diagnosis fee, which was $105.
Yesterday, a...
Aug 31, 2008
4:47 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I made an appointment to take my car in to your Service Center for Saturday, August 9, 2008. I arrived at 6:45am and waited for the complex to open at 7:00am. I got checked in by a guy named Victor. The manager on the floor was a guy named Kevin Cowart. I took the car in for an oil & filter change and wanted my A/C recharged. I was asked if I was going to...
Aug 31, 2008
4:41 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Amatuermatch.com is a fraud. The e-mails you receive from that site are fake. I never gave them my credit card# and I would advise never giving them yours. They should be prosecuted for their criminal behavior. I will be speaking to an attorney about what kinds of laws they are breaking and what can be done about it. A typical e-mail from AM will read "I...
Aug 31, 2008
4:14 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased the Nike Tiempo Ronaldinho 6 months ago to play soccer only on the weekends. The shoes cost about $150 and I thought that since I'm not going to be playing that much, it was worth the investment.
After playing for 6 games or so, the rim on the sole started to come off. After 15 games, the sole just started to rip completely off. Now it flap...
Aug 31, 2008
4:04 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Do not shop at the Palm Harbor, FL store. The Manager is a rude, boor who bullies his personnel and customers. He could not be bothered to come out of his office regarding his insistence of charging $120 to deliver a sofa bed that we wished to have a professional p/u for us from the store. He said it was at his discretion whether to waive the hidden...
Aug 31, 2008
3:45 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a pair of Ray Ban sunglasses in November of 2007 from the Lenscrafters in Bakersfield, California. In May 2008, I noticed that the lenses had cracks horizontally in the polarization tinting on both lenses. It cost me $130 to have new lenses installed. (Lenscrafters said the lenses were scratched). The cracks looked exactly like a bad window...