The complaint has been investigated and resolved to the customer’s satisfaction.
I used UPS Store #5851 to send a package via USPS International Priority to Hong Kong. I was charged $45.00 in what the receipt simply calls "International Shipping." When the package arrived in Hong Kong, I was told by the recipient that the actual shipping on the package was $27. When I called the UPS Store to find out why I was charged $18 more, I wa...
The complaint has been investigated and resolved to the customer’s satisfaction.
We bought a spa-n-a-box and within just a short period of time (during warranty), the unit went bad. We had to pay shipping for a replacement unit to be sent to us (after 30 days). The unit has been running for almost 60 days and has gone bad again. According to the company, these products are long lasting for several years, yet we can't get one to last for...
The complaint has been investigated and resolved to the customer’s satisfaction.
My partner ordered American Woodmark cabinets through Lowe's in 2004. We didn't install the cabinets until 2006. Drawers were of poor quality and after complaining to Lowe's the mfg. sent out a rep. Laminate in drawers was poor and wearing through and drawer slides were garbage. I was told by the factory rep. that they discontinued using the slides before...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am an American living in China offering international exporting services. We shipped three containers of goods worth over $186, 000 to our customer on the terms of DP which means our bank sends the documents that are required by the buyer in order to clear the goods in the United States to the customers bank and they take responsibility of getting payment...
The complaint has been investigated and resolved to the customer’s satisfaction.
I live at an apartment complex. It has a four story garage attached to it.
Last night a brother/guest of one of the tenants set fire to a resident's car. He didn't know the resident, but just chose his car. The fire grew and torched/totaled 2 other cars and and ruined a few others. The fire alarms in the building never went off. An alarm went off in the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a $900 LV wallet in a LV Las Vegas store in April... by the end of June, the zipper handle finish had flaked off and the zipper itself had turned black... YUK! i took it to the South Coast Plaza store for warranty work. They were going to send my wallet back to be repaired. I've been back to the store 3 times and have called them 5 times. the only...
The complaint has been investigated and resolved to the customer’s satisfaction.
If you ever wondered why Havertys does not "haggle" prices... let me inform you as to why. The company has lost a lot of money recently and instead of reducing prices to help the consumer, they have raised them to make up for loses. Havertys will not lower any price regardless if you buy a house full or pay cash. Let me show you how much Havertys ha...
The complaint has been investigated and resolved to the customer’s satisfaction.
For several months, I was consistently late on my payments. I spoke with a rep at Honda Finance who told me as long as I made payment before 49 days past due, I would be okay. My payments are due on the 21st of each month. I make payments same time each month, usually 45 days past due. I made July 21 payment on 9/04/08.
Payment was drafted. My Honda Accord...
The complaint has been investigated and resolved to the customer’s satisfaction.
Onesuite has the complete package for prepaid phone services. When I started using Onesuite back in 2002, it only has the basic prepaid phone card services that you can access online. Then a year after that I remember they added a fax to email feature that give subscribers a fax number for only $1 a month and get their fax through their email. So its like a...
The complaint has been investigated and resolved to the customer’s satisfaction.
I got a promotional email from Travelocity with a $100 coupon if I book a four nights hotel stay. Good deal? Not in Travelocity Universe! While booking there was no box provided for a promotional code to enter so I called their Indian customer service, and spent an hour and a half on the phone, trying to explain what I'm trying to do, the guy was putting me...
The complaint has been investigated and resolved to the customer’s satisfaction.
Fifth Third Bank foreclosed on my home illegally. They used forged signature on a loan modification, which the interest rate went up. They applied illegally fees for an alleged missing payment for 7 years. NSF on a money order. Applied hazardous insurance when they did not pay for home owner's insurance. Lied about the fee and said it was PMI. The bank sent...
The complaint has been investigated and resolved to the customer’s satisfaction.
Sick and tired of getting computer messages and then nitwits harassing me when my loan is not even late. Within 3 days of the grace period I have been harassed constantly that I paid the loan off and told them to shove it. Harass customers that are LATE or missing payments... I have NEVER been late and have to put up with this BS... NO MORE... FIRST THIRD...
The complaint has been investigated and resolved to the customer’s satisfaction.
We bought a Vera Wang mattress set along with $10, 000 of other items from Havertys. Within 5 weeks the mattress was sagging heavily in the center. Their mattress "technician" showed up and said that he could see the sag. Then he whipped out a string with a weight on the end and threw it across the bed. Unfortunately the string wasn't long enough to reach...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am pretty disappointed at the way Firestone Irving (5410 N Macarthur Blvd, Irving) tried to rip me. My old car was giving some noises when one turned the steering wheel especially in the mornings when the car has not run for a while. Firestone recommended that an immediate replacement of rack and pinion is needed - price quote $920 for parts and labor...
The complaint has been investigated and resolved to the customer’s satisfaction.
I decided to join cooking club of america because i'm always looking for new recipes and ideas. I was also intrigued by testing products. The products were substandard and the recipes were nothing special. Then I received an item from them in the mail. It was a stupid porcelain basket that I certainly did not want, so I returned it several months ago. I...
The complaint has been investigated and resolved to the customer’s satisfaction.
Breyers Ice Cream executives can't add because 1.5L is not 1/2 gallon... 1.89L is 1/2 gallon. So they are screwing the consumer out of honest value for the money, just like the oil companies! I won't buy this product if they give it to me free of charge... they lost a good customer... they can stick this on their profit margins... ###s!... and its only ice...
The complaint has been investigated and resolved to the customer’s satisfaction.
On july 11, 2008 I applied for a chase private student loan and was approved. I faxed them all my documents (Proof id, proof of enrollment, and loans docs) by monday, july 14. I thought all was fine until eight business days later when they told me my drivers license was unclear and I would have to refax it again.
I refaxed my license and it took them yet...
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi there, I am really pissed that i was scammed by the microsoft promotions and the fake tnt courier service in the uk. I was scammed on september 4th 2008 by persons who claimed to be tnt dispatch officers and microsoft promo claim agents.
They called me everyday for three mths claiming they paid for part of my shipments... and that the parcel was being...
The complaint has been investigated and resolved to the customer’s satisfaction.
Saxon suxs.worst customer service. even in chapter13 they are causing problems. stating not received payments. They are sending court papers to me again. Thats against the law. They changed my interest rate three times. I don't need 100 words to tell you they suck. I never asked for these ###. The trouble began 3 months after they took over my account.these...
The complaint has been investigated and resolved to the customer’s satisfaction.
My husband bought me a new washer and dryer from HH Greg. They setup the dryer and it wouldn't work so they had to take it back. They said that we would have the dryer delivered on Sunday. When my husband called and we still had not heard from them, had me call the delivery number. They had us scheduled for Monday. Once he called he got the run around and...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a Bulova watch as a birthday gift. I paid $160 dollars for it from JC Penny store. The watchband was too tight so I brought back the watch. Another watchband had to be bought so an additional $20 was added to purchase. I believe the store could have taken the band back and exchanged it. No way, JC Penny was not helpful, totally not with it in...
The complaint has been investigated and resolved to the customer’s satisfaction.
I put an order in to get replacement cushions for my couch in October. I was told it would take 4-6 weeks which made me thin Thanksgiving., By the time Thanksgiving rolled around and passed I started calling to see where they were. I recorded the amount of phone calls and they amount of time I was put on hold and even wrote to them. I called weekly and...
The complaint has been investigated and resolved to the customer’s satisfaction.
www.kickspalace.com are thieves! I ordered a pair of pradas and they sent a completely different shoe. Besides the ridiculously long wait for delivery, when I called and emailed them, some guy eventually got back to me and told me he would send out the info via email. I did not feel I could trust him at all. I haven't heard from them since and I've called...
The complaint has been investigated and resolved to the customer’s satisfaction.
The ULTIMA 6 speed motorcycle transmission for Harley Davidsons has a serious speedometer error (reads 40% too low) problem on many H-D models and Jireh admits this and has not/will not stock the speedometer adjuster to correct the problem. When contacted, Paula said, essentially, 'too bad, it is not our problem'. It cost me $125.00 more for an after market...
The complaint has been investigated and resolved to the customer’s satisfaction.
I would like to know when an standard member complains about the service from Adultfriendfinder there never is any contact from AFF. They are constantly changing their system, They call it upgrading. I call it constantly being plagued with problems that grows from bad to worse. They have a member review system setup for complaining to them about : Such a...
