Activity by Valerie
Registration date: Apr 04, 2009
701 helpful votes
Complaints
5420
Reviews
0
Comments
3951
Valerie’s complaints
Sep 05, 2008
7:37 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I stayed at the Iberostar Rose Hall from August 27th-Sept. 3, 2008 and noticed immediately upon check in things were not the same as the hotels in Mexico and the D.R. We were told we had a room with a pool/ocean view, we did not. Our room overlooked gardens that were under construction and a small view of the ocean. There was one bath towel upon check in, 2...
Sep 05, 2008
7:30 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am a case manager who works with the disabled. My client is receiving disability, which is to be deposited in his account at Chase Manhattan. Social Security issued the check to my client's account, but it is not showing up in his account. We attempted to get help from customer service. They were very unfriendly, and definitely not helpful. They actually...
Sep 05, 2008
7:25 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I hate JD ByRyder!!! I did not have good credit and I knew I was getting screwed before I even bought it. I had no other choice, now the car has been in the shop for 1 month and they are still trying to do all of these minor fixes that are costing me more money. I know its my fault for not having good credit, but they should not take advantage so much, like...
Sep 05, 2008
7:22 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently overdrafted my account which happens. I lost trakc of which card I had used for a business expense. Well I put the money plus more into the account once I could. Wells Fargo decided to cancel my bank card. Which isn;t my complaint. My complaint is that they cancelled my card without motifying me. So I am on another business trip knowing I had...
Sep 05, 2008
7:20 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This is a letter of complaint concerning non fulfillment of your obligation to response to my request for refund due to relocation.
I contacted your office on July 11th, Kimberly, the new director answered my call. I informed her that my past experience with IJL was unpleasant and that I have moved to a new area which is no longer served by IJL/Sacramento...
Sep 05, 2008
7:09 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
This vacuum is the worst vacuum in the history of vacuums. I bought this model less than 1 year ago. The reason I bought it was because of the so-called features, easy emptying, and its HEPA filter. But, I spend more time troubleshooting and talking with a representative on the phone than I do vacuuming.
Sep 05, 2008
6:50 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
In March 2008 MB financial bank was publishing in Chicago Tribune and different
local newspapers the promotional ad stating " Open an MB Free Checking Account
with Direct Deposit and get $200 - with no monthly fee and no minimum balance"
I opened the account on 3/18/2008 and within one week I setup a direct deposit
from my employer. Four months later, I...
Sep 05, 2008
6:40 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Purchased sheet set and extra pillowcases. Followed instructions to "Wash Before Using". Pillowcase seams came apart before they were used. It looks like it was sewn, but the fabric is pulling apart. The store won't return (I called) because they have been washed - the clerk called them "used" even though they had never been put on a pillow.
I should have...
Sep 05, 2008
6:26 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Verizon over charged me $70.98. My husband passed away in August of 2007. I paid all the bills in his name and closed out all his accounts. I found that verizon overcharged me and informed them. I have since called every month to try and retrieve my refund. in may of 2008 I finally received a check, however it was already ten months since he had passed and...
Sep 05, 2008
6:21 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
My mother suffered a massive stroke in 1975. She is partially paralyzed and is blind on her left side, as well as deaf on her left side. She has no use of her left arm at all. Today it is September 04, 2008. She is still alive and going strong. My mother walks with a supportive brace. In July she was visiting relatives and had a TIA. She fell and broke her...
Sep 05, 2008
6:19 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Thursday, July 24th, 2008: I took my laptop into Best Buy to have them work on it...after all, they sold it to me. Told them to put Windows Vista back on it, and to install Windows XP on it as well to run both of them. They say it's no problem and it will be done within 3-4 business days.
Saturday, July 26th, 2008: Get a call from Best Buy saying that the...
Sep 05, 2008
6:05 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am writing on behalf of my sister. She flew with delta yesterday morning at 9am on flight number 5552 and was charged $140 for checking a second bag and because they said the second bag was over the weight limit. We made sure and insisted that they please do everything possible to make sure the bags would get to their FINAL destination, the agent looked...
Sep 05, 2008
5:56 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
The sales pitch sounds great! Carmax is unlike any other (they tell you) when you are looking to purchase a used car, because they provide a 30 day warranty "in writing". Sales personnel at all levels tell you that you have 30 days to visit the dealership's service department for "any" problem encountered under this warranty and it will be fixed. Upon...
Sep 05, 2008
5:46 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I received loan from Wachovia Dealers Services a year ago. All of payments had been made on time, one month my payment got lost in the mail. I received a call from a lady named Kathy, she was rude from the start. She didn't even ask me who I was to make sure she had the right person. The first thing out of her mouth was "Why haven't we received our payment...
Sep 05, 2008
5:43 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I leased a washer and dryer combo from azuma for a total of 1 year. My first issue was when i made an online payment with my check card and was charged twice. It took 2 months to get my money refunded and it came in the form of a check- super inconvenient. When i had the appliances picked up i received a final statement that was for bogus charges in the...
Sep 05, 2008
5:33 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I am so pissed a first choice power (last choice power now). Their rates are unpredictable and high so i switched companies. Of course fcp gets back at me by doubling the rate. If i used that much power it wouldn't be half as bad. I work all day, so the a/c doesn't run until the middle of the night. Just two of us living in the house with no kids. Laundry...
Sep 05, 2008
5:04 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I was speaking to a friend online who told me about a new laptop she bought at Best Buy on sale for $799 I went to look at it on line and there it was on sale at Best Buy for $749 This really aggravated me to see that a store would overcharge a customer and not say the lowest sale price which was current. This friend told me there were many college student...
Sep 05, 2008
3:32 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I made an internet request for a personal computer to be built for me in December 2007, I also opened up a line of credit due to the great promotion of a year to pay without interest. The order was placed the 5th of December and after waiting 2 weeks I attempted to track what happened to my computer. After much going back and forth, they said they would...
Sep 05, 2008
3:24 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I signed up with bankcard empire last month and i received the training package and it looked righteous I paid $150.00 for this business that was the first phone call I was really excited. Then the second call came the director was asking for $2500.00 hundred I was taken aback I really get upset when you sign up for a business they get you for the initial...
Sep 05, 2008
3:22 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I finally received a letter from Pre-Paid Services, Inc. (PPSLI) stating that my personal information documents had been shredded as I had requested over a year ago. I had requested that my personal information be retrieved from the PPLSI associate. They had original refused to assist me in this matter and stated I could not use PPLSI services to assist me...
Sep 05, 2008
3:20 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
WSR corporation is full off horror stories about this company. They soled us a company what was not licensed to do so. At this moment we are gathering people to support a claim (people from all over the world) and take legal actions towards this company.
Sep 05, 2008
3:15 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I live in an apartment in central Phoenix of 985 sq ft. I live here with my husband and two little boys. Our apartment is a two bedroom, two bath with washer and dryer. My problem is that my electric bill is an average amount of 250.00 dollars a month!!! I have talked to 1300 sq ft home owners that pay the same amount or less in electric (with SRP). APS ha...
Sep 05, 2008
12:57 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I noticed a charge on one of my credit cards for 1.95. At first, I thought it was a short billed item on a purchase that I had made. Now, when I check online, I see that a charge of $14.95 has been charged for the current month. I have no idea who these people are and decided to check on google.
I bought flowers some time online and can't imagine thi...
Sep 05, 2008
12:50 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
I can't believe that all I did was order a bouquet of flowers for my mom before Mother's day through proflowers.com and applied (through a 3rd party website) to get a rebate on my shipping, then to find out all of a sudden I'm in this "club" charging me $14.95 every month!
This has gone on since May 08 and it's Sept and I just realized they are doing thi...
Sep 05, 2008
12:20 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Imagine my surprise when I received a letter stating that you have been working with us for some time to resolve our financial problems.
I sit here looking at our last statement -- $109 due by 8/15/05. I paid 40.00 on 7/28/08, $60 on 8/26, $9.00 on 9/4/08 using the bill pay service offered by Wells Fargo bank. Wow due 8/15 – paid by 9/4/08 – we are quite...