American International Group [AIG]
New York, New York
United States - 10038
Purchased Travel Guard through Priceline for a trip to Brazil 3/08. After getting home 24 hrs late and incurring penalties and other expenses, I found AIG had an excuse for just about everything and refused to pay. Actually wanted a note from a Brazilian airline explaining exactly why they were delayed! Don' waste your money on AIG insurance.
My mother booked a trip with friends to Nauvoo with a well know travel agency in UT. The Travel agent suggested she purchase AIG travel guard ins. for $250.00 just in case she wasn't able to go due to some medical conditions she has had. Prior to any airline tickets being issued she became ill and I immediately canceled the trip. After MONTHS of faxing, phone calls and their requesting medical records (that they claim they have every right to) AIG has still denied the claim.
I am disgusted with their red tape and feel they are taking advantage of my elderly mother. DON'T BUY AIG TRAVEL GUARD INS. you will be out the cost of the trip anyway but you'll save $250.00.
I am on a workers comp claim since my injury in July 07. MRI and physical therapy was requested in August. Went on Temporary Total Disability in October. MRI and PT were approved in October, 2 months after request. First TTD check was month late, second check was not sent since they "did not realized" I was getting TTD checks even after they already sent me one. Surgery for L4-L5 Microdiscectomy requested by Physician in November 07. Doctor changes name of practice in January 08, no longer covered by AIG, however they did approve the surgery for him, but won't cover the cost. New doctor assigned in February 08. February 21st check placed on hold for 11 days due to AIG passing bad checks on that account. New Doctor appointment canceled in March 08 due to AIG not sending pre-payment, they had a month to send it out. March 7th check not sent out, no explanation why. No new check has yet to have been issued. Awaiting response from their attorney regarding hold up. Check is now 10 days late.
I rented a car Online and was offered insurance for 19.99 a day through Travel Guard. 2 days. I printed off...
AIG insurance products and services - www.aig.com
Worker injured during the course of employment with said employer;
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Has denied said injured worker his said workers compensation benefits as well as denied payment of said injured workers medical bills.
After AIG gives you a good deal and you transfer to them, then they increase your rate and force you to pay the new higher bill. They send a sack on yellow, complicated papers to fill out. Then they say you didn't fill it out right and that's where the increase came from. I said I want the original rate you gave me, they said NO this is your new rate you have to pay. They cheat the customers, and the representatives are so rude.