Menu
Write a review
File a complaint
Valerie profile
Send message Copy link

Valerie

US
Registration date: Apr 03, 2009
715 helpful votes

Valerie’s complaints

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
About December 15th or 16th of 2005 I filled out the US Fast Cash application form for a $300.00 Loan I was then emailed a contract stating I would have to pay $90.00 every 2 weeks till loan was paid. I did not want to make those kinds of payments. I had called asked a few questions as they wanted payment every 2 weeks I told them I could not and would not...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My son and I tried to use a 50% discount coupon purchased from www.restaurant.com on Wednesday afternoon Dec 20th 2006 at: Finger Licking Bukateria 9817 N Bissonnet St., Houston, TX, 77036 713-270-7070 This is a Nigerian restaurant serving West African cuisine. My son and I presented the waiter with the coupon BEFORE ordering & immediately after being...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The International Academy of design & Technology is a big rip-off. First of all let me start out by saying that you will not find a job in any of their so called "programs" This is not a real college it is accredited as a TECH school, the teachers are all combined of LOSERS who couldn't make it in the real world. On Portfolio review Employers come out- to...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a 2004 Passat TDI in July 2005 from VW of America. It was a buyback with claims that the engine did not start, probably due to failure to understand what a glow plug indicator light was all about, or so I assumed. In the last year and a half I have been very pleased with all of the features that the car offered, good milage, reasonable...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have a Best Buy card through HSBC that I have been paying on for 3 years now. I usually pay double what is owed every month. With very little exception, I have paid on time. December of 2005 I switched back from sending checks to electronic payment through my bank. My minimum payment of $19.00 was due on 12/03/05. They state they did not receive my...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
In December, 2004 my wife and I bought a timeshare from Mayan Palace in San Sose del cabo while it was still "under construction". We chose a 1 bedroom for one week a year for 25 years with an option for an additional week each year if we chose to pay an additional maintenance fee. The price was $ 25,900 USD. I was given $13,000 USD when I traded in a...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Empire Today Logo Replied
Empire Today has left an official reply on this complaint.
I was interested in replacing all of the carpeting on the second level of my home. I had an Empire salesman visit my home to show me some samples. I selected a rather expensive carpet and arranged for installation. I spent an entire day removing furniture, clearing out walk-in closets, etc. in preparation for installation. The day of the scheduled install...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Erickson’s is now in the business of damage control as well as shoddy pool construction and horrific customer service. It seems very odd that consumers would post compliments on a web page dedicated to complaints. Who would even think of doing that?? (Unless the company you did business with approached you and requested it be done.) I’m sure if that was the...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Thank you for taking the time to read this. First, I would like to point out that Fred Meyer Jewelry is GREAT, their warranties are wonderful and aside from ONE manager, their customer service has always been excellent. If you live in the Portland area and would like to receive outstanding customer service, I would suggest you to go 6495 SE TV Highway...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I returned some ink cartridges to Clickinks the day I received them, because they were not what I wanted. (Clickinks promises on their web site that they will give a full refund for any unsatisfactory product.) Clickinks received my registered mail package on Dec 2; I spoke with Clickinks consumer representative "Melissa" on Dec 4 and she said that the...
Dec 20, 2006
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We purchased a 3 bedroom timeshare that we bought while vacationing at Rancho Banderas in 2001. Part of the pitch was that 60 months after our purchase, we could submit the sales documentation to a 3rd party they had negotiated with regarding a full refund of the fees. We have followed all the processes, and it turns out the 3rd party has moved with no...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
If there's one area where telecom companies are far more innovative than any other industry, it's in their remarkable creativity in coming up with new fees to charge their customers. One reader thinks he may have discovered the very epitome of this with his local phone company, Windstream, when he tried to cancel his long distance service. "Somehow I knew...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I am writing about a towing company located in Glen Burnie called Elvaton. I found them listed in the phone book. Their advertisement claims they tow motorcycles. They do, but they are way too expensive. I contacted them and a man named Josh answered the phone. I asked them how much it would cost to tow a MOTORCYCLE from point A to point B. He said it would...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
This is long, so please pardon me. I was searching for complaints on Public Storage and ran across my3cents.com. I'm in a dilemma with Public Storage in West Haven, CT. In March, 2006, I became homeless after my landlord did not pay her mortgage and the bank foreclosed. The bank wanted the house empty and, I was forced to place my belongings in storage...
Dec 12, 2006
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I'm ignored at the register for about 5 minutes, then I get the "oh were you ready to pay?" No worries, it's busy, so we start the transaction. To start off she asks "Can I get your last name?" and I say, "no thanks". She stares at me, her manager turns to look, if there had been music playing it would have come to a complete stop and everyone in the store...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We just flew, for the first time, with Virgin Atlantic to Heathrow. Our one way ticket was very inexpensive and we had a great few days in London because of Virgin's lost cost fare. I booked this flight way in advance and got a aisle and middle seat for my wife and myself. I absolutely need an aisle and would not have booked this flight if one wasn't...
Dec 12, 2006
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchase a TV from local Radio Shack less than 30 days ago. The TV came with a $200.00 Rebate. Well to make a long story short my Wife threw the Box out before I could get the UPC Code. In order to get the refund u need the Original UPC Code from the Box. I emailed the rebate center and they in essence said too bad. They did verify that the UPC Code i...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Well, I've been waiting for someone to help me out with customer service for the past 45 minutes. Not only is the hold music horrible, but they dont tell you how long it will be. So far I've had time to walk my dog, watch a sitcom, and sign up for this site to write a complaint. You know... travelocity always advertises the guarantee that they will make...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I placed an order through the drive thru for a small order of livers and gravy. Now, the livers are listed at 3.99, so when I am told 5.82, I am wondering why?? I asked the guy running the drive thru. He said that gravy is 1.50. a dollar and a half for a little thing of gravy. I let him know that his menu does not tell customers that gravy is an extra...
Dec 12, 2006
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dunkin Donuts has the stupidest new advertisement ever, and therefore I will never buy from their establishment again. They got a bunch of dumb zombies who shop at Wal-Mart everyday to sing this annoying song about how the names of the coffee were surprisingly foreign, and they were all like "Is it French, or is it Italian? Perhaps Fratalian?" Dumb, and...
Dec 12, 2006
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I found this at engadget. Disgruntled Dell customer finds crafty path to lawsuit settlement. Pat Dori, a disgruntled Dell customer who found no resolution to the issue of a broken laptop after five long months and 19 wasted phone calls, decided to go legal and sue the company for failing to adequately address the problem. The method by which Mr. Dori...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently dealt with Forzieri (an on-line retailer) to buy a pair of Monk Strap shoes. I went out of my way to have my foot measured so that I would know my size. Forzieri said the shoes came large and suggested I get a size smaller, they did not fit. The shoes were so large that I went down another 2 sizes and they were still too large. Why I am...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
My friend and I purchased a puppy from All About Pets on Sunday, June 25, 2006 at about 5:00 pm. Due to unforeseen circumstances; we were unable to keep the puppy and brought him back on Tuesday, June 27th at 11:00am. Heidi Williams (Kramer), the owner, was not able to give us a refund at that time, so she wrote up a slip (attached) and offered a 40-50%...
Dec 12, 2006
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
What company would have the "courage" to send this type of message to a client? "I have reviewed you account and your orders. I do apologize for the frustration and disappointment in this matter. As it appears we are unable to ship items to the address that you have provided I have now requested refunds to your account [...] These refunds will result in...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I believe that an employee of Meritage Homes has stolen $7,000 of valuables from my house, of which most is irreplaceable. I believe this is due to the negligence of Meritage Homes Management. On Tuesday October 31st we closed with Meritage Homes on new home. I was issued house keys, garage openers, keys to the mail box, and keys to the single garage...