Valerie

Registration date: Apr 03, 2009

715 helpful votes

Valerie’s complaints

Resolved

Cruise on Serenade of the Seas October 29, 2006 - November 11, 2006 Departing San Diego and arriving in San Juan When we arrived at Aruba on November 10 and proceeded to leave the ship to go ashore I fell on the ship's gangway. The last section of the ramp, before the stairs, did not have any traction material on it and I slipped once I stepped on it. I...

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Our check engine light had been coming on for 100 months from the day we bought our Crysler in Feb 2006.We took it back and they put a gas cap on it and said it would be ok. It was not. It would come on and go off for 10 months until we had another problem. The electric window switch went bad in the right rear door. We took it in to have it fixed and had an...

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In November 2003 an 80-year-old widow friend of my wife's, Mrs. Myrna MacAulay of Bishopton, Quebec, remitted to a private tour guide, Malcolm Carpenter, 17 rue de l’Église, 62134 Prédefin, France (Telephone 0033 3 21049579), a deposit of 600 pounds sterling for a five-day guided European battlefield tour she had booked with Mr. Carpenter for herself, my...

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I ordered a watch for my wife as a Christmas present on the 22nd of November. Attempted multiple times to call the customer service number after 10 days, but it was always busy, day after day. Finally, they responded to an email, stating that the watch had been shipped. 2 Weeks later I went through the same process, emails, phone calls, nothing. I finally...

Resolved

This company can run, but it cannot hide. I previously placed an ad for this company which is a Fraud. The new email address is wlee2274@hotmail.com which had fraudulently taken me $2500. I recently received an email from another customer which Mr. Lee has also taken for $3000. He can run, but he cannot hide because I know his every move. Please do your...

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I was contacted by freedom financial and was told they had a great program to re-establish credit. They told me that they would report to the credit bureau every 30 days which is much more then normal. I was told it would be a visa/mastercard which I could use anywhere. The only thing that I had to do was do a $250.00 "faith money" to show that I did...

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For years I functioned on the Verizon land line/DSL combo. Suddenly it dawned on me that the receiver on my home phone didn't even work, so it was time to say goodbye. I called Verizon to see about keeping the Internet and ridding of the land line. "You'll be without the Internet for 21 days," the Verizon customer service rep admonished. "Well then I gue...

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I feel that AAron's has been very evasive and non-cooperative and the worst thing was that I have been treated rudely. I am 18 years old and this is one of the first purchases I have made and I am very discouraged about the sales department at our local Aaron's store. I had to return my P.C. and it has been gone for repair for over a month and a half. I...

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Here are the problems I had with my 2002 kia sedona ex: Gas gauge – after filling up with gas, the gauge immediately moved to half but took about five minutes to move from half to full. It also didn’t read accurately. While driving, it slowly dropped (As would be expected). The problem here was, it showed only 1/2 a tank of fuel when it's really 3/4...

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One of their representative sign me up for Card Holder Security Plan I asked her, "You are saying if "you" Become unemployed" If I am not employed then it will not work for me but she said No It will and Mama you have 30 days money back guarantee to review the papers we will send you. Ok I received that packet after 15 to 20 days. I try to call cardholder...

Resolved

I have talked to them 12-15 times faxed them RX from doctors office 3 times talked to a supervisor 3 times at 877-797-3687 ext 2958 and I am a diabetic who still cant get his prescription filled by this company correctly it has a very bad customer service they wont even call the doctor to see if the RX is correct. Someone is going to get hurt by thi...

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I placed an order online and it was shipped by UPS. The UPS tracking said that it was put on MY porch but it was not put on MY porch. When I called UPS to report this they acted as if it was my problem. They wanted asked me if I had checked with my family, friends and neighbors. I told them if my family or friends were around and knew anything about the...

Resolved

I discovered unauthorized charges on my bank account on October 20, 2006, all coming from Sprint Wireless Services. At that point, I closed down my debit card and told them to put a flag on the account so that no further charges were to come through from Sprint Wireless Services. I then called the 800# associated with the transactions and found out that it...

Resolved

On 9 September my new digital camera, a Panasonic DMC-TZ1 arrived. Six weeks later I had to hand it in to Digitec, the company in Panama that repairs Panasonic Products. The lens unit broke. A complaint that is apparently quite common for this type of camera. I have found several other people who wrote about the same complaints and they ran out of thi...

Resolved

AT&T assigned a bad number to my new home. The number was blocked by MCI for outstanding debts in past years. AT&T said that they would give me a new number, but I would still have to pay the bill for the bad number. I paid $106. 3 weeks later I received another bill for $53 on the bad number. AT&T said it was a bill for a partial month on the bad...

Resolved

This company operates in a very unethical manner. They promised 0% interest rate in the first year. I asked if this included balance transfers they said yes. I got the checks and paid my other credit card a/c and their check bounced. They said I did not have the right check, which THEY sent me. After paying with the replacement check I got the bill. My...

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This review is not so much of the product, but more of Hewlett Packard's Customer Service department, with whom I am extremely disappointed with. We bought an HP Pavilion dv9000t notebook through HP's website and received it in the mail six days ago. It worked fine for a couple of days, and now the notebook won't power up. We tried troubleshooting tip...

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Replied

Below you will see a string of emails sent to the enterprise rent a car's customer service. Email number 1 Customer (xxxxxxxxxxxxxxx) 12/15/2006 02:30 pm I am a customer of the enterprise location on drake road in farmington hills michigan. In my opinion I received extremely poor service. I rented a car due to a car accident. I arrive at your location...

Resolved

I was a member at 24 Hour Fitness since 1997, and I am writing to give a brief detail about an unexpected situation that happened to me at club 304 in Houston recently. I have been living in New York City for the past three years (where I cannot take advantage of my membership because there are no 24 hour locations here), yet I continued to pay my annual...

Resolved

This dealer does not cover any replacement parts (especially catalytic converters, sensors, etc.) that are more than 1 year old. Since my Maxima is now due for a third catalytic converter/sensors at $1,200 (first one replaced at 52K!) third one would be at $1,200 at 82K within 2 years! On-Board Diagnostic Computers are great for making money, they indicate...

Resolved

Poor insurance claim service. This company's representatives will lead to provide date of damage (when you are unsure) that will allow them to deny your claim. Their claim for damage period is 30 or 60 days and if you don't get it right, you have to sign an affidavit, get it notarized, send them your bill, along with a picture of your government ID. All to convey you trying to steal $50 (ins fee) for a phone.

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I ordered a pair of gloves online from L.L. Bean and paid an extra $5.00 for gift wrapping. When I received the package today I was a little irked to find that all they did was place the gloves in a L.L. Bean box and wrap a bow around it. I don't think that was worth $5.00.

Resolved

Several months ago, I bought an expensive Sears Kenmore high efficiency washer for my wife and four kids. Since then, the washer has had catastrophic failure and every attempt to fix it has resulted in some excuse for more parts. It is going on a month, and my wife, kids, and now sick daughter (with the FLU) are knee deep in laundry because my wife has to...

Resolved

I cannot believe how many companies have decided that websites and forums initiated by random people are sufficient modes of customer support. I do love the FAQ sections as they often answer the questions that I have. What do you do when your question is not there? You try to reach customer service. I am a fan of the online customer support and even the...

Resolved

Bestcashrewards.com is an illegal pyramid scheme designed to take money from innocent people. Dan Murhphy, the founder of this site, has a long history of these types of schemes. They usually last a few months or more, then the site goes down after Dan has stolen money from the innocent member. He later pops up at a new location with a new site, promoting...

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