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Valerie

US
Registration date: Apr 03, 2009
715 helpful votes

Valerie’s complaints

Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
First of all let me tell you I am not one to complain, but when I get bad service I have to speak up. Me my husband, and my two children went to Mcdonalds for a family outing. While I went to order the food my husband went to find a seat with my two children. Upon arriving with our meals I found a high chair. I thought good, I need a high chair for my 16...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The return policy for this site is located under "HELP" and is very bad...they have a no return policy... They will not even exchange sizes. You can only find this out by clicking on "HELP" at the top of page. They hide this very well by doing it this way and when contacted they then don't tell you it is under help that is on every page. "Our exchange...
Dec 12, 2006
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
A while ago I wrote a complaint to Kelsey's about my terrible experience. All I got was a $20 gift card. I deserve more for this because my meal was ruined. Me my husband and my two kids had spent almost $60 in your restaurant. Also the price for steaks was $9.99 on the menu however we were charged $14.99. We argued over the bill but our server would not...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
In July I purchased a new Hoover Windtunnel 2 vacuum. From all that I had read the original Windtunnel was great and so was this new model supposed to be. Well it isn't!! After one week the tool hose quit sucking. I took it in and they supposedly fixed in under warranty. Well it lasted about a week. Again no suction. I told my wife I was taking it back to...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Purhased a Pavilion DV5218NR Notebook on 8/26/06 from Best Buy. On 9/27/06 the notebook display went dim/dark. I called tech support on 9/27 and from this point the nightmare started. Tech support took me through several techniques to try to fix the problem, but nothing worked. 9/28/06 -HP sent a Fedex box and shipping label for me to send back to them for...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
This company has already been mentioned on your site along with their sister company OnRebate.com. The problem is that when you try to apply for the rebates offered by TigerDirect through OnRebate, their form does not function on several required fields and thats as far as you get. I have been trying for two days to get some assistance from TigerDirect...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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Infinity Insurance has left an official reply on this complaint.
I recently had a minor fender bender and immediately called Infinity to report the situation. They made an appointment for an adjuster to come see my car (and they were quite pushy about making the appointment). The adjuster never showed up and never called. The next day I call and ask what happened and they tell me that the appointment isn't confirmed...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I recently ordered a phone from "lostmyphone.com" as a gift for my wife. She has a good phone plan and did not want to tangle with the phone company when buying a new one. Her old phone is wearing out. Lostmyphone.com sells unlocked phones that can be used anywhere. You just need to swap the sim card. They messed up so many times this story could go on...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
The system sucks at bill me later I had been approved for purchases over $2,000 but now I am getting denied for a $600.00 purchase. my monthly pymt for the last 6 months ranged from monthly amounts of $200-$1620 but the representative and manager stated my new purchase was decline b/c of of pymt history and spending pattern. They are crazy any one that pay...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a foam mattress pad form Overstock. Com. Then, just a short time later found a similar one, basically identical except for product company name it at Target for half the price. So I went back to Overstock.Com and checked my order status being as I had only just made it. It said the order was accepted. I checked for cancellation policies. All I...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
L&F surely made my house buying experience the worst of my life. Due to their inexperienced agents, unprofessionalism, I have lost thousands of dollars, many many hours.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I tried to put up for auction some back issues of Penthouse magazine on e-bay, I made sure to look at other auctions of this type to make sure I did everything correctly before I put this magazines up for auction. About 20 minutes after I placed my auction and it was accepted all heck broke loose. I was barraged with e-mails from e-bay telling me that I...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I liked my new Dell Insperon E1505 until it ceased to operate after 5 months. Now, I have had first had experience with Dell’s deteriorating hardware Technical Support. I have talked with 7 different technical and customer care representatives for 5 hours on two continents (India and US), who cannot resolve my problem in a timely manner. My support...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I now have the 2nd replacement that Sony has sent me that is not "refurbished" by their own definition. I have reported this to Sony and to the Better Business Bureau. It appears that the PSP has had many complaints and the customer service department has treated others rudely just as they did me. Sony needs to stop making the PSP if you can not produce a...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had Cigna group insurance with the IEEE for over 15 years. In December 2006, CIGNA determined that all members plus their dependents will be forced out of the group when the member turns 65, without regard to the age or health of the dependents. My 63 year wife will be forced out of insurance and into the state high risk pool. No delay time, no...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
A few months ago I pulled up to the window at the jefferson street subway in athens. I ordered a large sub and told the cashier make it tuna. I notice the workers laughing and giving each other high fives. Later I found out why. It was not a tuna it was meat ball with everything I requested on the tuna, mayo, green pepper etc. I called the mgr. And...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I would just like to reaffirm what many others have stated via Complaints Board (regarding ALL Cydcor affiliates, and in particular: Rockland International of Troy, Michigan). Beware of this seemingly lucrative job opportunity. The entire company is based upon brain-washing a variety of individuals into falsely believing that Rockland really i...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
As I read a complaint of this company,it actually felt as if I wrote it myself. I called this company from the car dealer and did not have all my information with me and asked if I could call back. A manager (Anthony) got on the phone and told me that I could not call back and get the same deal. I told him they were reprogramming my keyless entry and then...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
They tell me I have won $33,00.00 dollars, and I need to pay the taxes. They tell me they use the "Name Data Base Ballot System" which is provided by Credit Cards, and telephone services. It describes the sponsoring company, "EH GRiffith Inc," whom I e-mailed and they stated they were not sponsors and that the said company was fraudulently using their...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Synopsis of dispute with Mill Valley Leather Initial purchase of jacket occurred in November of 2005 after extensive shopping and research on the internet. A deciding factor was the advertised 5 year customer satisfaction warranty and the many years of experience in the business. When I placed the order, the people were friendly, polite, and helpful. I had...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
You must pay $4000.00 up front to join Direct Buy. You are supposed to get the same quality furniture that is sold in the stores. Instead they send the seconds,the poorest quality, and the broken pieces. I received a love seat that was broken underneath, a couch where the wicker pieces were cracked and now the wicker reeds are breaking off. My dining room...
Dec 08, 2006
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I live in a mid sized college town in Texas situated between Austin and San Antonio, San Marcos. This town has an average family income of about 18K per year, so it is not an economicly booming town at all. Most of the people that live here are employed by the university. The one corporate Taco Bell Store in this town seems to think that it can charge...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
We stayed at the Comfort Suites of Mackinac City MI. It was a very disappointing trip.When we first arrived the room we reserved was given away so they wanted to upgrade us for a "small fee" after I protested a lot we were given the bigger room for the price of the one we reserved. Then we were informed that a wedding was going on in the motel's breakfast...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I work at Walmart Supercenter in Cambridge OH. I too have been calling the Hartford everyday asking where is my money. My doctor had put me on medical leave from 8/23/06 until 01/08/07 they have denied me twice now, stating I have not been disabled beyond my waiting period. I have had a time with these people too and I still haven't received my money. I am...
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
I write this e-mail to inform the audience about the so-called "service" Z gallerie delivered us in its shop in Nashville, Z gallerie store #82 located 2126 Abbott Martin Rd TN 37215 here are the facts : I bought last summer a large number of items for a total of 5774 Us Dollars (mostly furniture) and ask for a delivery by the end of September. As I wa...