Valerie

Registration date: Apr 03, 2009

715 helpful votes

Valerie’s complaints

Resolved

Recently I received an unsolicited call from a person representing himself as calling on behalf of the Blade subscription department. We had not renewed our subscription pending the strike/lockout outcome. After some discussion, the Blade solicitor offered a weekend (Saturday, Sunday) subscription for $12. I accepted the offer and provided my credit card...

Resolved

Due to both of us losing our job at the same time, we were forced to file bankruptcy in 2005. Thanks to God's providence, we were able to "save" our home, or so we thought. After the bankruptcy was discharged, the mortgage company, Chase Manhattan Mortgage Bank, began sending me "statements" from their "Homeowners Assistance Division" that did not show a...

Resolved

I saw on my bank statement an electronic check payable to Secret Cash Card in the amount of $49.95. I never ordered anything from them. I was unable to read the phone number on the check copy that I printed, so I went to their web site. When I called that number I got a recorded message that said if you have any questions about your purchase go to their...

Resolved

Yahoo automatically charges your credit card for premium services once the domain name registration expires. Surprise Surprise! A couple months after the domain name registration expired the charges showed up on my credit card. Not only did they purchase the domain names for me without me knowing about it, but they charges a couple years worth, running up...

Resolved

I recently bought two PhotoShare Portable Digital Photo Albums for my family from Circuit City. I was told by the Circuit City associate that you download photos from your camera's memory card or computer into the album and that the album holds 1000s of images. Great idea! When I opened the package to download images, I found this not to be true. It only...

Resolved

If you're reading this, you're probably wondering about the legitimacy of a company called Urban Nation. In short, don't give their door-to-door salesman a penny, unless you are willing to throw your money away. For the longer version, here's the story... Although their office is listed in Willis, Texas, a salesman representing them came to my door in...

Resolved

We bought a Whirlpool top freezer refrigerator in late 2001. It worked fine for 5 years but then 1 month after the warranty expired, so did the fridge. We had a Whirlpool-trained repair person come out to replace the relay (which was in fact no good); with the new part, the fridge worked for about 10 minutes until the compressor stopped again (and wa...

Resolved

On December 12, I ordered a Detroit Tiger sweatshirt for my son for Christmas, supposedly to be shipped in "4-5 days". I called on the 21st around 9:00 pm, as it had not yet been shipped, sat on hold for over 30 minutes, only to have somebody finally answer then, after hearing my complaint, hang up in my ear. I called back a second time, waited another 30...

Resolved

I recently purchased a desktop from walmart and decided I wanted to take it back 22 days later. The box to the computer has never been open and with the receipt they denied the return because of a 15 day policy. When the computer was purchased I was not advised of this policy. If I were I would of accepted the fact of the denial but I WAS NOT! The customer...

Resolved

I signed up with Direct tv on December 18, 2006. I looked over the packages on the internet prior to calling. I signed up for the total choice plus with free starz movie channel for 1 year for 49.99 and a $10 off a month after sending in a form (a type of rebate. I also received a Greek channel for $14.99. they were also giving me a DVR for $107 with a...

Resolved

On 10/15/2006 my Father died. That was near when my wife and I planned a flight. We were assured that we could reschedule with a copy of a death certificate. That certificate was faxed to My Lynn Duncan at least four times in the last ten weeks. To date I have emailed, called, faxed so often they must think I am nuts. But nobody calls back even though...

Resolved

We have a 2005 Sorento that since almost new has had a highly intermittent shifting problem in the defective manual transmission. We have documented several times via telephone and by certified letters to Kia Motors America Inc. When we asked, Kia denied any other documented cases of our problem. Even though we have confirmed that we are not an isolated...

Resolved

This is absolutely the worst experience I have ever had with an online order. I have spent thousands of dollars online. My order was place on December 14 and I was guaranteed Christmas delivery. It is very important that children's toy's arrive on time. My first call was made on December 17 or 18 and was told the item was being prepared to ship and I could...

Resolved

I joined napster about a year ago, upon trying to sign-on to download music, it wouldn't let me into my account. About a week later I gave up after e-mailing them for help, the e-mails I received were generic at best, basically it said I had something set improperly in my P.C. So I did what anyone else would do and cancel the free trial, well, I received...

Resolved

Pure Energy Products, pure rip off. I ordered a sample 4.95 for a weight loss product. I took the pills about 4 days even halfing them the last 2 days with the effect that they could kill me. 20 days later I get a package in the mail,had to sign for it,with more product. Checked my charge card to find 149.95 had been charged on it. There was no type of...

Resolved

I had just gotten divorced and they saw "naive" coming. I had 4 witnesses at work meet with me & the salesman, I believed what he said he would do, replace the front bumper, complete extended warranty, etc. I failed to get this in writing. Pick up the car, sign, sorry, you signed, it is not in writing. My witnesses wrote letters, too bad. As a result I have...

Resolved

Replied

We bought 7 appliances through Sears for 2 houses. The 1st washer broke so many times Sears spent over $4,000 fixing it. The repairman would laugh every time he came by. Finally, after I renewed all the appliances with a 5 year warranty then Sears finally called and tried to get us to waive the washer off the warranty! LOL! The 2nd range, a fridgeidaire...

Resolved

This morning, as I was working out on one of those hamstring machines that has you lying on your stomach, face forward and raising the weights with your ankles, a personal trainer approaches me from behind, puts his hand on my back and tells me that this position is exposing me, that I should preserve my dignity and there are other machines that I can use...

Resolved

I have never encountered so much frustration, so many dead ends and lack of help, and so many lies as when dealing with Office Depot. I purchased a laptop that I needed to return within the 14 day return policy. They refused and the store manager then lied to me about store policy on refunds. So I went to another Office Depot store and they even said that...

Resolved

If you use State Farm Insurance run, don't walk, to another company fast! They take your money but give you every hassle in the book when it comes to paying. They won't follow up on collision claims when you have your car repaired under collision insurance. They say they will go after other driver and get ur deductible back, but they do nothing but send...

Resolved

My husband won a bid on a GREAT watch that I love. The problem is it is defective. We did not test it since it was a Christmas present. Be sure to check the return policy and test everything you buy from BIDZ. We took the watch to a jewelry store hoping that it was just the battery but we were not that lucky. It is a shame that the company will not stand...

Resolved

Dell Sucks! Within the last two months I purchased THREE Dell computers – one for me, one for my son Ryan, and one for my son Brandon. Ryan’s computer was a little slower than he wanted so he offered to pay for the upgrade. He called Dell and Customer Rep L. May told him he would have to pay 15% for a restocking fee and shipping charges to return all three...

Resolved

I placed an order for my grandson who lives in another state on the ToysRUs website. I wanted it shipped to him not me. Other websites give you the option to have a separate shipping address entered, this one did not. I continued placing the order hoping the chance to do this would come up. It didn't. What they did offer was to discount my order by $10.00...

Resolved

I had a gift card for $20 for pizza hut in (9124 highway 80 w #350) fort worth, tx. I ordered the pizza and it arrived 45 minutes late (1 hour 25 minutes to arrive) I had paid for the pizza by phone using my gift card but the delivery guy had no record of it. After a long wait on the phone pizza hut finally told me to take my now cold pizza. I wrote a...

Resolved

Yesterday my kids, sil, nephew went to the mall. All the kids decided they wanted to eat in the food court. My 12 yr old nephew and 14 year old son went off to order from Arby's. I could see them from where we were sitting. The line was huge with customers waiting to order. My son comes back with his food. Nephew is still waiting as I could see. He finally...

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