Valerie

Registration date: Apr 03, 2009

715 helpful votes

Valerie’s complaints

Resolved

Went on chartered fishing boat in Acapulco, Mexico on June 8,2006.We caught a sailfish 9'4" approx 140lbs. After arrival back at docks while taking pictures we were approached by who we believe to be Roberto Hernandez Pena. He said he was in the marine taxidermy business would we like to have our fish mounted. We went to his office looked at pictures of...

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I purchased my Dell XPS 200 Desktop about 6 months ago. Recently, I went on vacation for two weeks. The computer was not used at all during that time. When I returned, it would not boot up and gave me an error message that a Windows file was corrupt. Dell support sent me the O/S disk - which did NOT come with the computer - something I was a bit disturbed...

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I purchased a zenith combination dvd/vhs recorder model xbr413 on 7/1/04. I also paid $99.99 for a four year extended warranty. The unit failed and was returned for repair under the extended warranty on 12/12/06 and again on 1/16/07. (The first time the recorder was returned to me without actually being repaired. My complaint: Best buy notified me that...

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1) False advertising. The “competing bids” I received turned out to be between Omar and Ryan who both work for the same company. 2) Nice salesman who stopped communication once he got his fee. He underestimated the weight of my move by 1/3. He lied to me saying that he had control over the move dates - turned out he was 7 days wrong. 3) The move they...

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Recently, while purchasing a bed from Sleep Country, I was subjected to the worst service imaginable, completely inconsistent with their advertising. I feel that it is my obligation as a consumer to alert others of the poor service. I needed a bed and selected Sleep Country based on their ads promising good price, excellent service, express delivery, and...

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I was in a group of ten that wanted to try your new restaurant. I have been to other Taxes Roadhouse restaurants and was thrilled when you opened in the area, but I was very disappointed with our service last night - January 18th. Understanding that we had a large group we used your call ahead option. We called the restaurant at approximately 4:55 for a...

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I went to Kroger Store in my community and for the second time my check was denied. I check with my bank to what was wrong with my checking account and was told I had more than enough to cash a check for my purchase. Last night I needed to buy food for my sick son and again my check was denied. The register stated Invalid check. After much discussion with...

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Doctor tried to fix a tooth that was not fixable which had nerve damage and told him to pull the tooth...he convinced me to do a root canal, and crown. He then had to extract the tooth and still charged me for a full root canal $775 plus around $300 for the extraction. I told several people the story and my sister said he did that to her too! He also bought...

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Read your paperwork Entirely before signing. I purchased a membership but unfortunately I was injured at work and had to discontinue the membership. But when I tried to stop my membership and get a refund, following there explicit rules to discontinue my membership due to health reasons, I supplied medical reports from Doctors and Specialists that they...

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I stayed at the Hilton garden inn in October 06 and someone called posing as my husband. they gave him information about me and my stay. the problem is: I AM NOT MARRIED. I called the hotel and complained. They have been very rude about this situation. I am furious. They asked me not to call the hotel nor can I stay there. Please tell everyone to be careful...

Resolved

We had purchased an enclosure kit from Menards a few years back, put it up and had no problems with it. Over the years the canopy of the enclosure kit was a little worn and torn so we decided to order a new one in September of 2006. We pulled out the paper work and decided what size we needed and made a phone call to the manufacturer, (formerly North...

Resolved

I am new to IKEA credit card my 1st payment was due 1/4/07 and I made payment over the phone 1/3/2007. Not only they charge you $10.00 to make the payment BUT I get a phone call 1/18/07 from Ikea saying I have a past due balance!!! So I go online to view my account and they charged me $29.00 late fee. So I called customer service and they say they never...

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Recently, Starbucks was contacted by our armed forces in the Persian Gulf. They expressed their liking of Starbucks coffee products and requested some for their consumption. Keep in mind, while some of us may not agree with current events or support certain decisions by our government, we still have a moral obligation to support our troops. They do not...

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Yesterday evening I was standing in line next up to be checked out, Berta, the "front end supervisor" rudely stepped in front of me to shut off the light of the checker, telling me I was going to HAVE to move to the line next over because SHE was sending the young man for a carry out. I said to her that I was next to be checked out and that other line had...

Resolved

In late November of 2006, I ordered a gaming computer from this company. I needed a few questions answered and tried their online help. I asked "what type of cable will I need to hook this computer to a HDTV?" Response: "You must hook it at the back." Apparently I had more faith in their assembly department than I did in their help people, because I...

Resolved

On Dec, 30, 2006 I purchased software (Easy Media Creator 9 Suite) for the cost of $38.99. And they billed me twice for the same item and when I went to download the product. Unable to install so I have been trying to get help from the seller Co. eOnlineSales. They have not returned my calls and now I read on the original email from this company that they...

Resolved

I have been a life time patient with this practice. Specifically for the last 10 years with Dr. Roper. My son recently went to Dr. Roper with complaints of sore gums. He was informed he needed to have all 4 wisdom teeth out. They set up an appointment for over a month later(which they said was the soonest they could do the surgery). The day before my son'...

Resolved

Replied

I want everyone to know that they should avoid Integrascan at all costs. This company gives a bogus money back guarantee. They do not stand by their guarantee. I ordered two searches from them and the second one came back with nothing. Now their guarantee states that if you are sure the record exists and it is in their coverage area, then they will refund...

Resolved

I used Gexa as my electricity service provider for over a year and suddenly they started claiming that my payments were late and charging me late fees. All of my payments were mailed 10 days prior to the due date (via an online bill payment service). I called their customer service line and explained that the payments had been sent 10 days prior to the due...

Resolved

Just like anyone else, I can't stand calling a company and getting a recording, so I've started e-mailing them instead. This has worked pretty well so far, with the exception of Verizon. Lord knows they're trying, though. I sent one question and got three e-mails back, seemingly resolving the issue by not actually resolving the issue. My question was: "I...

Resolved

When I bought my new HD TV, I upgraded to the Premium HD Cable TV service from Comcast last year after having regular TV service with them for the previous 2 years. I soon discovered that there were still some "manufacturing defects" in their new HD Cable TV set top box. At times my TV would change channels inadvertently, or would "freeze frame" the...

Resolved

I ordered Fones 4 All service in 2006. I then cancelled their service the next two days before they billed me. I then tried to get life line which I always had before the state took over. Fones4 All says I am still their customer and refuse to stop charging ten dollars to put me on life and ten dollars to take me off life line, when I tried to contact them...

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Replied

I purchased a Gateway Notebook for my husband on Dec 9, 2006 as a Christmas Gift. When I purchased it I asked the young man if I could return it. He said, "yes". I asked if there was a restocking fee. He said, "only if the item had the seal broken." On Christmas day my husband graciously declined my gift, so we decided to return it. On Dec 29th, I tried...

Resolved

AT&T is charging us over $1000 because they lied to my husband about their coverage and changed his plan with out our consent.In 2002,(yes I have been dealing with this for 4 years now!!)my husband was in the Marines. He was transferred from CA to TX. He was told but AT&T, that he did not need to change his number, he had a nationwide plan, so he could go...

Resolved

Dr. Ron Resnic, Dr. Ron's animal hospital in Semi Valley. Poor Service, Rude employee's, Price unfairly charged. I needed to bring my bulldog in for cherry eye. My first mistake was not driving down to Riverside to see a vet that came highly recommended. I asked around and a friend said her sister goes locally to Dr. Ron. She said he might be able to do the...

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