The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a set of diamonds studs on 1/20/07 from di's cozumel, mexico store at avenida rafael e. Melgar #131. The purchase price was $1,500.00 usd. When I got home I decided that I would like to upgrade the quality of my diamonds. The back of the original sales receipt clearly states that "you may receive a store credit on any jewelry purchased by you...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had this company's VOIP service for three months, and got fed up with the dropped and missed calls and overall lousy service, so I canceled the service.
They wouldn't give me any instructions on where and how to return their telephony modem, then they charged over $250 to my credit card for the modem without my permission. I called their customer service...
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered a pet treadmill from Paws Treadmill in November of 2006. When it arrived the wheels and underside was cracked and severely damaged. We tried to turn it on to check the treadmill itself only to find that it would not work at all.
I called the company to take it back. After being hung up on several times by Kevin he finally issued a return from Fed...
The complaint has been investigated and resolved to the customer’s satisfaction.
I went through CruiseCompete.com to get quotes on a cruise in May on the Star Princess for 5 cabins (ll family members). I received 8 quotes, the lowest being from Cruises-n-More.
This quote was based on "BB" category cabins. (I have this in writing). However, We have been put in BC and BD cat. cabins. We booked this cruise the lst of Oct. just a few day...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a high-end GE refrigerator about a year ago. Shortly after it arrived, it lost all freon. It took a week for GE to send someone to look at it and offer a diagnosis. When the part arrived a month later, it turned out not to address the problem. It turned out that the unit had been dropped on its side and had a broken part in the back. It took...
The complaint has been investigated and resolved to the customer’s satisfaction.
Do you ever look at you receipt from the grocery store? i usually don't. I will look at the prices of the items i purchased on the register, in case i was charged wrong. Sometimes stores will give you the item free if the register charges you the incorrect price. Then i will look at the bottom line of the receipt for the total sale. Yesterday, i just happen...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a 2 carat diamond solitaire ring for $4,999.00. They charged my credit card but never delivered. When I finally got through to them on the phone all I could get is the run around by an off shore answering service that it would be delivered in 3-5 business days.
It's been 2 weeks. I called their corporate office and someone there said they...
The complaint has been investigated and resolved to the customer’s satisfaction.
On 1/13/07 i received a notice from nco financial services telling me that verizon had placed my account with them for collection. I also tried to contact these individuals and each time i thought i had gotten through the person answering would ask me to please hold and hold and hold. They never came back to talk to me. I attempted this several times with...
The complaint has been investigated and resolved to the customer’s satisfaction.
I bought a pocket bike for my son for Xmas. I ordered one at scootercrew.com a month before Christmas along with a helmet. When I received the bike it was damaged in several places. I called the company and emailed them several times and had to send pictures of the broken fairing. They told me they would replace it twice. We are now in middle January and I...
The complaint has been investigated and resolved to the customer’s satisfaction.
I too am 1 of many of people who have had poor service from fairfield. I bought my timeshare on 5/2003 in hawaii on the big island, 154,000 pt. Package, from vicki hines/sales. I have yet to be able to use my pts since that time and it's jan 2007 now.. They have repeatedly rejected my requests for usage. Its the same old worn out excuse: "sorry no time...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased an acrylic bath and tub liner from Bathroom Crafters in Lombard IL. When I noticed the spnoge feeling in my tub , I called for service . The first response was to re-drain and re-caulk. Again, the same problem, again the same solution. I again called in for service and stated the obvious that there was standing water in between the liner and...
The complaint has been investigated and resolved to the customer’s satisfaction.
A defective, brand new Honda 2007 model CR-V had a defective oil seal from the factory. It was sold by Honda of Serramonte at 485 Serramonte Blvd., Colma City, CA, 94014, (650) 758-4800 at 16 miles. Luckily, we did not go too far away--otherwise, the car would have stalled on the freeway when oil had been drained, would leading to an fatal accident!
We...
The complaint has been investigated and resolved to the customer’s satisfaction.
Long story short, AALLC has sent me a few letters trying to collect on an old debt I had with Nexcard for around $700.00. It was charged off in 07/2000 and bought at some point by AALLC, i do not know when. SOL in Maryland is 3 years as far as i can tell, and AALLC has been re-aging this debt several times to make it appear that this is much newer debt...
The complaint has been investigated and resolved to the customer’s satisfaction.
I purchased a vehicle from DriveTime in October '06. The people in the showroom were very friendly, really too friendly. I bought a vehicle because I needed one. If I could have purchased the same vehicle new, it would have cost me less. The price I paid for the '01 Ford Focus was a rip-off. The bluebook on the vehicle was $3300 less than what I paid for...
The complaint has been investigated and resolved to the customer’s satisfaction.
I went on the Internet to find something to improve the poor performance of my computer. Regcure promised to repair all of the problems on my computer, so I purchased it and downloaded the program. After running the program my computer would boot up OK but none of my programs would work. I kept getting messages that said "Winsock2 needs to be installed on...
The complaint has been investigated and resolved to the customer’s satisfaction.
This report is on a COWARD named John Hanson. I had been having problems with him for roughly 2 months. I promised him payment upon receipt of a confirmation saying that if I paid the amount, the settlement would be over. He was very hesitant. I began to get angry and he laughed saying that I should have been responsible for my actions and that now I will...
The complaint has been investigated and resolved to the customer’s satisfaction.
Homecomings Financial seems to be in the 'business' of CHEATING people OUT of their homes based on everything I've seen written online... Scared me so much a couple of weeks age that I posted my complaint on a class action site and now have a law firm in NY interested in a class action suit against Homecomings. They are GREAT people at the law firm helping...
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a card that was charged off to Apex Financial company. This individual has called my father many times after i told him to stop. I try working out several payment options with him and he wont work with me on anything saying " You have no more options in this" tells me that if i don’t commit to these payments there gonna charge me for fraud and get a...
The complaint has been investigated and resolved to the customer’s satisfaction.
We recently needed to purchase a work truck so we decided to head over to this huge dealer, Rockenbach. We made a deal with the salesman and decided on a price then we signed the contract with a 5.9% interest rate which we thought was great and we put the amount that we wanted down. Of course it was too good to be true! A week later they called and asked...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was on my way to school (Pima Community College) one morning and noticed my car had started making a little clunky noise and that my oil light had come on, i got to class, which is less than three miles from my house, and as soon as class was done (i only had one class that morning) i took my car to jiffy lube to see why it was making that sound, though i...
The complaint has been investigated and resolved to the customer’s satisfaction.
I am a business owner and my mother got very sick. I had to close my business so I could take care of her. The bills for the business fell behind.
I received a notice from Com Ed stating that they were going to disconnect my service if I did not pay my bill. My mother just passed away recently and I contacted Com Ed to ask them if they would work with me...
The complaint has been investigated and resolved to the customer’s satisfaction.
I figured I would write a more legitimate complaint than my last one about Blockbuster not having an adult video section in any of their stores.
First of all, Blockbuster doesn't carry ANYTHING on VHS anymore; everything is on DVD, so if you don't have a DVD player, you're screwed.
But now to my main point. I recently became interested in the Rocky serie...
The complaint has been investigated and resolved to the customer’s satisfaction.
This is an apartment complex. The quality of service is terrible. The maintenance staff aren't dependable and very slack on their job.
The apartment manager gets stressed out and very defensive when you report problems in your apartment. She doesn't care as long as it doesn't affect her. She has used money for the complex to fix up her apartment while the...
The complaint has been investigated and resolved to the customer’s satisfaction.
I was buying a box of chocolate lollypops at the same price of a box already made up. The price went up to $.60 from $.55 when sold separately. But seeing I eat one a day to keep my craving of chocolate to a minimum, I buy the whole box. Last time I paid $13.75 for the made up box, and today they wanted $18.75. I was aghast.
If the price does not go down...
The complaint has been investigated and resolved to the customer’s satisfaction.
These are several numbers (520-662-8998, 520-662-8999, 520-664-9698, 336-522-8998, 336-522-8999) I have received calls from Citicard as a result of a billing dispute. I have downloaded a program from Traysoft called Phone Tray Free which uses my computer modem to automatically hang up on these harassing calls after one ring. If you have a voice modem you...
